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freshtangerine

playfully elegant jewelry handmade in Portland, OR.

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freshtangerine's Shop Announcement

Welcome to Fresh Tangerine!

If you would like to know more about where we find our inspiration, or for more behind the scenes information, stop by our blog!

blog http://www.freshtangerine.com
pinterest http://pinterest.com/freshtangerine

freshtangerine's Shop Policies

Welcome

Thank you for visiting Fresh Tangerine! Each playfully elegant piece is handmade by owner/designer, Kimberlee, in her Portland, OR studio.

If you have any questions or would like to leave feedback, don't hesitate to contact us! We'd love to hear from you!

Payment

Payment is accepted via PayPal and credit/debit cards.

Shipping

Orders will be shipped to the address specified on your Etsy invoice. If you have special shipping instructions, please include that information in the Notes to Seller when you make your purchase. Orders will be shipped within 7 days of the purchase/payment date.

If your order is time sensitive, please feel free to contact us, and we will try to get it out as soon as possible.

// US SHIPPING //
All orders are shipped via USPS First Class Mail and usually arrive within 2-3 days of the shipping date.

// INTERNATIONAL SHIPPING //
All orders are shipped via USPS First Class Mail can take anywhere between 1-4 weeks to arrive depending on location. All customs fees and duties are the responsibility of the recipient.

Refunds and Exchanges

We want you to love your new piece! If for some reason you are not completely satisfied, we will accept unworn pieces in their original condition within 7 days of receipt.

Please convo or send an email to info {at} freshtangerine.com to learn more about how to return or exchange your purchase.

Shipping costs are not refundable at this time, and Fresh Tangerine is not responsible for return shipping costs.

Additional Policies and FAQs

// WHOLESALE INFORMATION //
Yes, we gladly accept wholesale orders! For information, please send an email to wholesale {at} freshtangerine.com.

// METALS //
All of the metal used is either sterling silver or 14K gold fill. These are hypoallergenic, lead-free, and nickel-free.

// JEWELRY CARE //
Sterling silver will tarnish over time. To bring your piece back to its original shiny state, gently rub with a jeweler's cloth or use baking soda and a soft cloth.

Gold may be cleaned with soapy water and a soft cloth.

// CUSTOM ORDERS //
We would love to help you create a custom piece. Please contact us for more information!

If you have any further questions, please don't hesitate to contact us at info {at} freshtangerine.com!

Last Updated January 14, 2013