Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement
Everything in our shop is in stock and ready to ship.
We strive to provide our customers with quality products and a pleasant shopping experience.
If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.
Our Reptile Expo Schedule for 2020 ( updated through the year)
January 5 New England Reptile Expo, Manchester NH
March 7 Saratoga Reptile Expo, Saratoga NY
June 28 New England Reptile Expo, Manchester NH
September 26, Saratoga Reptile Expo, Saratoga NY
November 8, New York Reptile Expo Mega Show, White Plains, NY
Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY
Announcement
Everything in our shop is in stock and ready to ship.
We strive to provide our customers with quality products and a pleasant shopping experience.
If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.
Our Reptile Expo Schedule for 2020 ( updated through the year)
January 5 New England Reptile Expo, Manchester NH
March 7 Saratoga Reptile Expo, Saratoga NY
June 28 New England Reptile Expo, Manchester NH
September 26, Saratoga Reptile Expo, Saratoga NY
November 8, New York Reptile Expo Mega Show, White Plains, NY
Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY
Items
Featured items
All Items
Reviews
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Jenna on Jan 15, 2021
5 out of 5 starsAlthough I got this back in late October I just wanted to write a review on how much my betta has loved his cave! He loves to swim in it and often sleeps in between the cave and the tank. The cave has also been very durable and is very good quality!
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Jane on Jan 13, 2021
5 out of 5 starsBEAUTIFUL MOSS!!! I loved it! Love the veriety, so excited to use this in my terrarium
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Lori on Jan 13, 2021
5 out of 5 starsI got this for my betta tank and I LOVE IT. I wanted a hole at the top for feeding- so I told the seller my tank size and where I wanted the holes. It is PERFECT. I rinsed it off and put in tank. My pest/bladder snails also love it for some reason LOL
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Itsonlystuff on Jan 12, 2021
4 out of 5 starsI'm not sure what size lizard they were thinking of when they made this. But, it's really big! Which I guess is a good thing if, one's lizard is big! This was for a baby bearded dragon (ok maybe he's a toddler) but, either way this was too big. I'm hoping he'll grow into it eventually. Maybe, it wouldn't be a bad idea to offer sizes like a small, medium and a large? Just an idea but, really what do I know about making hooded towels for reptiles?!
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Denise on Jan 14, 2021
5 out of 5 starsI received the pups in good time (USPS). I was very impressed with the packaging! You can see the care they took to ensure that the leaves weren't damaged in any way and that the dirt was not disrupted while en route. I hope to care for my new babies the same way they were nurtured by FWAR! Thanks so much!
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Crissy on Jan 12, 2021
5 out of 5 starsThis is so cool! I can’t wait to use this and celebrate my dragon’s first birthday!
About FWAquaticsandReptile
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Reptile Accessories
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Work Shop
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Quality Aquarium Accessories
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Sewing
Luisa Russo -Owner
Everything in our shop is in stock and ready to ship!! We usually ship same or next day !!
We strive to provide our customers with quality products and a pleasant shopping experience. If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.
Please visit our website for available dragons and our reptile expo schedule https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY
Shop members
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Luisa Russo
Owner
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
No refunds or returns on custom orders.
Bath Towels, Sleepwear, Hammocks and face masks
No returns on bath towels, sleepwear, hammocks or face masks due to hygiene issues. Reptiles can be carriers of deadly viruses without showing signs of the virus. It is for this reason that items that can come in contact with the animals “intimate” areas are not returnable or exchanged. I would not want to be responsible for passing along any items to any of my customers that would put their precious pet in danger. Face masks are not returnable or refundable due to hygiene issues. I will not resell any mask once it has left this shop no exchanges or refunds allowed. Thank you for understanding. If you have any specific questions about my return policy please message me.
Medium, Large and Extra Large Reptile Hides
10% Restocking Fee on returns due to measurement issues. Please measure carefully to be sure the hide you purchase will fit in your enclosure. All measurements are clearly stated in the item description. If you have any questions please ask, I usually answer very quickly.
Returns due to incorrect shipping address being provided at time of sale
If an order is returned to us due to incorrect shipping address being provided at the time of sale we will charge shipping to resend or we will subtract the shipping cost if you prefer a refund on the item. If you have any questions, please message us.
LIVE PLANT return / refund Policy
If your plant should arrive damaged, we require that you notify us WITHIN 24 HOURS of the plant being delivered. Please provide photos of the damage to the plant as well as the box. We will assess the damage and if necessary send a replacement or issue a refund.