Handmade Silver Jewelry and Art-to-Wear
frillz's Shop Policies
Welcome to our studio! Meow! Since the Kitties run the show around here (see bio) things can get a little, well, catty. We don't take ourselves too seriously, but we are serious about our craft. And our customer service.
PayPal and credit cards, via PayPal, are accepted payment methods. Oh, and the Kitties will work for treats.
If payment transaction is not completed within 72 hours, the sale will be canceled and the item re-listed.
Each piece will come packed carefully in a color-coordinated gift box. Our shipping price includes insurance for pieces over $100; and tracking and delivery confirmation on all of our work. We ship immediately and wrap our precious projects profusely. We just looooove bubble wrap! And mailing envelopes! (Note from Nancy: If you receive an actual Kitty with your purchase, please send her back...you will be reimbursed for return postage promptly.)
Refunds and Exchanges
Satisfaction is guaranteed. If you are unhappy with any purchase, we will rework, repair, replace, refund to your content.***
***This does not apply to actual Kitties accidentally shipped with purchase. They cannot be reworked, repaired, replaced or refunded; only returned.
Additional Policies and FAQs
We love custom orders! We love to do bridal party jewelry, corporate gifts and things we don't even know that we love to do because we haven't been asked to do them yet. But we are very clever and friendly - well, except for Mona the Kitty who is quite shy and would probably hide under the bed if you spoke to her - so convo us about any special project you might have in mind.
Last Updated February 4, 2011