Payment is due via PayPal.

Simply follow the green Pay Now link on completing checkout to pay straightaway via PayPal.

Please make sure your shipping addresses on Etsy and PayPal match or make it clear in the Message to Seller box where the parcel needs to be shipped. Contacting you will delay your parcel.

I post worldwide! :)

I will let you know as soon as your order is on its way through Etsy.

I ALWAYS aim to ship your order out to you within 24/48 hours from purchase and completed payment, but please bear in mind it may take me up to 72 hours in some cases e.g weekends, public holidays, bad weather, family commitments etc. MOST orders will go out the same day if received by 2pm.

UK ~ Orders are sent via Royal Mail 1st Class post and should arrive within 1-2 days.

EUROPE ~ Orders are sent Royal Mail Air Mail and should arrive within a week or two.

USA ~ Orders are sent via Royal Mail Air Mail and should arrive within a week or two, but can sometimes take much longer, depending on security at customs/frequency of air mail flights/holiday periods etc. There is no tracking number on standard Air Mail as in the UK we don't have the free Etsy tracking or the $0.20 PayPal tracking available to us.


REST OF THE WORLD ~ Orders are sent Royal Mail Airmail and should take a week or two to arrive but this can vary dramatically with some parcels taking three to four weeks.

I always obtain a Proof of Posting Certificate which can be used if items get lost in the post. I cannot deal with any claims for lost parcels until 15 WORKING (Mon - Fri) days have passed for UK orders, 20 WORKING days for European orders and 25 WORKING days for International orders. These are the guidelines set by Royal Mail (who won't declare a parcel as 'missing' until these days have elapsed) and I cannot deal with missing parcels until this time. I do hope you understand.

PLEASE NOTE: EXTRA TIME WILL BE NEEDED FOR ANY PARCELS SENT DURING THE BUSIER CHRISTMAS PERIOD OF NOVEMBER/DECEMBER AND PERIODS WHEN THEIR ARE ISSUES WITH YOUR COUNTRY'S POSTAL SERVICE DUE TO WEATHER/STRIKES/EXTRA SECURITY AND CUSTOMS ISSUES.

Once a claim has been made I will arrange to send you a replacement, an alternative if no longer available or a refund. The choice is yours!

If you would like your order sent registered (i.e. tracking number and signature upon receipt) then please contact me so I can let you know the postage cost and create a CUSTOM listing for you, currently for ALL INTERNATIONAL ORDERS this costs approximately £5-6 on top of the stated postage in the listing. Otherwise all orders will be sent as above, with a Proof of Posting Certificate.

A CN22 form has to be completed for all orders outside the EU and YOU ARE RESPONSIBLE FOR ANY VAT/IMPORT DUTIES/TAXES incurred on receipt of the parcel into your country. I am not VAT registered and DO NOT CHARGE VAT on any of my items regardless of what Etsy puts on the listings about VAT being included. As stated above, you are responsible for any VAT or import charges incurred on receipt of this parcel into your own country. Thank you! :D

I am happy to do wholesale orders for yarn shops for resale (bricks and mortar or online) or for sock clubs. Just contact me with your requirements and we can take it from there.

I welcome custom and bulk orders and am happy to work out a discount to your needs. So if you see one design you love but need 20, no problem, just ask!

If you require a different size ring on your stitch markers or would like them all or just one with a removeable hook for counting rows or crochet, just ask!

Non-UK Buyers Please Note: All sales and dealings are subject to UK law/legislation and by making a purchase you are acknowledging this.