fromsilkroad

From Silk Road

454 Sales

fromsilkroad

From Silk Road

454 Sales On Etsy since 2010

5 out of 5 stars
(131)
Jarek Ostrowski

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Jarek Ostrowski

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Shop policies

Last updated on February 4, 2011
A short list of our guiding principles:
1. Preserve the purity of the natural fibers, by closing the gap between the source and the designer/user.
2. Employ only natural processing methods for cleaning, etc...., spinning, reeling, dying, weaving, felting and knitting. Basically this implies that all our yarns are handspun, handtwisted and handdyed in natural dyes (with a few rare exceptions, where it is clearly noted).
3. Bring to the designers the best quality traditional, handmade materials and tools, including yarn, printing blocks, beads, etc....
4. Offer complete transparency of the whole process, starting at the source.......
5. Maintain an open line of communication with the customer.
6. Continue to enjoy our work.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
All payment methods are acceptable.
Shipping
All multiple item shipping is combined.
All items are shipped within 1 to 2 business days.
Generally we use USPS first class and priority mail. If other shippers are preferred, please contact us.
When shipping from India (in rare cases), the very reliable India Post Speed Post service is used.
Refunds and Exchanges
Full refund minus shipping within 7 days.
We take extreme care in triple checking our items before the final delivery, but please remember that these are handspun, handmade products and imperfections will occur. It is their signature, so to speak.
Additional policies and FAQs
Please direct all questions to Jarek, Dominique or Alex : fromsilkroad [!at] gmail.com. In general you should receive an immediate answer.