Cindy Chu on Dec 14, 2015
Very nicely made, have been using it already! Thanks
kkilbreath on Jan 15, 2015
Fun and cozy hot water bottle!
Gail Albert on Dec 30, 2014
Shipping was super fast. I had purchased one at the One of a Kind Show in Toronto and decided to buy another because they are so very cute and well constructed.
I am the heart and hands behind fromtofrom. I make and create all my hotties here in my studio in Montreal, Canada.
I use a mixture of new and locally sourced vintage fabrics. Each piece I make is unique and one of a kind! However, if you see something you love that has already been sold, please let me know and I will see if I have something similar!
Accepted payment methods
(If you really don't want to set up an account, I believe that you can still make a credit card or money order payment though PayPal.)
Payment needs to be made within 2 days of purchase or the transaction will be cancelled. I will ship the item once payment is received.
Otherwise, I usually ship all items within 2-3 days of your purchase.
All shipping is done through Canada Post Standard Delivery Airmail. None of the items are shipped with tracking or insurance. However, if you think you want to add tracking and/or insurance, please let me know. I will provide you with the costs so you can decide. If you do not choose tracking and insurance, I cannot be held responsible if the item is lost or damaged in transit.
I am giving the following estimates for shipping times, but sometimes (with fingers crossed) it gets there a lot faster!
Canada: 6-12 business days
US: 6-18 business days (depending on customs)
International: 18 business days (depending on customs)
If you require super-fast shipping, just let me know. I would be happy to get the shipping prices for you.
SHIPPING BLUES? If the shipping rates are getting you down, convo me. I may be able to give you other shipping options that will nicer to you. E.g.) It is possible for me to sell the monsters without the bottle inside--this removes most of the weight and reduces the price of shipping significantly...
If you are purchasing this item for a friend or loved one, please let me know the address that you want the item shipped. I would also be happy to include a little gift card with your personal message.
Refunds and Exchanges
If you decide to pay extra for tracking and insurance on an item and you receive it in less than perfect condition, I would be happy to give you a refund once the item has been returned.
Unfortunately, I am unable to offer refunds in any other case.
Please read the description and ask me all questions before making a purchase. I try to be as clear as possible with my pictures and description.