handcrafted jewelry, encaustic art and photography

Vancouver, Canada 192 Sales On Etsy since 2007

0 out of 5 stars (71)


handcrafted jewelry, encaustic art and photography

Vancouver, Canada | 192 Sales

frostcollections is taking a short break


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quality 2 shipping 15 customer service 8

Shop policies

Last updated on March 20, 2012
We aim to please so if you have any questions or requests, please feel free to contact us anytime. We appreciate positive feedback so if you receive your purchase and there is a problem, please let us know and we will do our best to make things right.

Accepted payment methods

Returns and exchanges
While we will review each transaction on a case by case basis, in general we do not offer refunds.
In the event that you need to return an item, we will do exchanges provided the original item is returned to us in the condition it was sent and provided the cost of the return ship is paid for by the customer.
Please note that returns and exchanges will not be accepted after 90 days from the date of purchase.
At this time, we accept Pay Pal. Please email or convo us if you need to arrange for another form of payment.
While we appreciate immediate payment, we do allow a 7 day grace period for payment through Pay Pal. After this period has expired and no payment has been made, we will contact Etsy admin to cancel the sale.
We will normally ship items the same day or the day after they are completed, providing of course the post office is open. If you need the item by a specific date, please inform us via email so that we may try to accommodate you and provide you with an adjusted shipping rate.
We ship worldwide and welcome international customers!
Additional policies and FAQs
We are now taking orders for wholesale and consignment.
If you are a retailer looking for an interesting new product for your shop, please feel free to contact us via Etsy conversation or email at frostcollections [!at]
We will send you an information package and will be happy to answer any questions.