Welcome to Frozen Forge

Jacksonville, Florida

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Shop policies

Last updated on May 9, 2022

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Welcome to Frozen Forge! We create handmade chain maille jewelry and accessories.

All items are assembled by either Joe or Carissa, often by both working together. We frequently attend conventions and other events to sell our work. Please check our main page for our current convention schedule, and stop by to say hello when you see us!

Accepted payment methods


Returns & exchanges

See item details for return and exchange eligibility.


We accept payments via PayPal, check or money order. We do not accept cash. Personal checks must clear before items will ship.


All items will be mailed via USPS Priority Mail and does not include insurance or tracking. (These can be added for an additional charge. Please ask.)

Additional policies and FAQs

We stand by our work. If for some reason an item has a major defect in its original manufacture, we will repair it for free. You have the option of mailing it to us (you pay all shipping costs) or contacting us at any one of the many events we attend.