alexej on Jun 17, 2016
These worked great for our crawfish boil and we can't wait to use them for the next party
alexej on Jun 17, 2016
Worked great on our chalkboard signs
We value you as a customer and your satisfaction is very important to us. Please don’t hesitate to contact us if you have any questions, comments or concerns.
All of our items are handmade by us in a smoke and pet-free environment, in Irvine, California. We use only high quality materials to make our products.
Due to the fact that every item is handmade they can be slightly different in color or shape.
Do you like our items, but would like to change the colors or you don't see what you want? Just let us know and we will try to accommodate your needs.
Accepted payment methods
- Accepts Etsy gift cards
It’s not a problem if you don’t have a PayPal account. You can use your credit or debit card and enjoy the easy and secure payment option Paypal offers.
You also can choose e-check as a payment method on PayPal and pay by check, but please be aware PayPal needs 3-8 days to clear your check.
Credit Cards, direct checkout:
- Discover Network
- American Express
Etsy Gift Cards are accepted through direct checkout only.
CA residents pay 7.5% sales tax.
If payment has not been received within 3 days of the purchase date the item will be re-listed and your order will be cancelled.
We accept cancellation requests before your order ships. Please be aware it is not possible to cancel an order once it is shipped.
We make all of our props after an order placed. Please allow us 5 business days to finish your order. If you have an urgent order or exact date you need your product, please contact us before you order.
We will send you a delivery confirmation on the day we put your package on the post.
All domestic (US) orders are shipped via USPS First Class Mail or Priority Mail with delivery confirmation. In general it takes 2-5 days to receive your product after we ship it.
We ship international items via US Postal Service First Class International Parcel.
International shipping might take up to 21 business days, sometimes even longer, so please order well in advance.
ALL International custom fees, import duties and taxes are the buyer's responsibility. All those charges are not included in the shipping charges or the item prices. Please check with your country's Customs authorities on these additional costs before purchase.
We usually ship to your Etsy address. Please leave a note if you would like to deliver your order to a different address.
Other shipping options are available by request for additional charges. Please contact us before you order and we will quote you.
We are NOT responsible for delays, damage or loss caused by the USPS.
For this reason, we recommend purchasing insurance, though it is not required. Please contact us prior to order.
Damaged, lost packages:
In case you receive your product damaged, please let us know within 3 days after arrival. Please send us photos if you are able to.
If you have not receive our package in the timeframe we sent you in the confirmation e-mail, please also let us know.
Refunds and Exchanges
Please note that monitor colors vary greatly- colors may appear different in person. If you have any questions or concerns please contact us before you order!
If you are unsatisfied with your order in any reason please contact us within 7 days of receipt of your items and before leaving negative feedback, we will try to make it right.
If a return is requested by your fault, please note that you will be responsible for all shipping costs.
Additional policies and FAQs
Please let others know about your experience with our shop and products by leaving a positive feedback.
If you have any problem please contact us first and allow us to fix it before you leave negative feedback.
All of our items are handmade and this may result slight differences between the photos we provide and the finished product.
All of our props are created by us and took long time to create them, so we kindly ask you do not copy them in any way. Thanks.