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FutureHeirloomDesign's Shop Announcement



IMPORTANT: There has been multiple instances of mail issues in the last couple of weeks reported to me by customers. This includes lack of tracking and late deliveries. Please let me know if there is no update on tracking and I can reach out to the post office. Also, please note I have no control over post office activities after items are dropped off and no longer in my possession but I will do my best to get an update.

Please use the Etsy CONVERSATION to contact me. Direct emails often go into the spam folder and might get lost. Sending email via Etsy convo ensures all communication and details in one place.

*********************PLEASE READ BELOW********************************
Please read shop policies and listed production times prior to purchase: https://www.etsy.com/shop/LoveItPersonalized/policy

Please note: I review notes in the order when I am ready to work on them unless Priority or Rush processing is requested. If you need your order by a certain date please and did not select expedited processing please check with me via email first to ensure I can accommodate the date you need your item by.

*** INTERNATIONAL CUSTOMERS ***
International orders may require duty and taxes – these are customer’s responsibility. Items returned for unpaid duty or taxes can be re-shipped at additional cost but they will not be refunded. Please make sure to check your Country’s customer policies prior to purchase.

*** ESTIMATED SHIPPING TIMES ***

Domestic USA – 3-7 business days
Canada – 5-10+ business days
International: 14+ business days (this is USPS processing time estimate. Please allow extra time for customs in your country. I've had one UK customer report that it took a month before she got her item due to delay in customs.
I AM NOT responsible for any delays caused by the post office (or items that are lost unless insurance was requested).

SHIPPING UPGRADES UNITED STATES: (please see policies for full list and pricing)
Rush Service (ships in 1 -3 business days + 1st class standard times apply)
Priority Mail (production time + 2-3 business days)
Rush + Priority Mail (ships in 1-3 business days + 3 business days delivery)
Express Mail (production time + 1-2 business days)
Rush+ Express Mail (ships in 1-3 business days+ 2 business days delivery)
Rush+ Express Mail (ships in 1-3 days+ 2 days delivery)

*** INSURANCE ***
I am not responsible for any damage, delay or loss caused by postal office or any shipping company. Orders are not insured, but insurance is available to you at extra cost. Typical insurance cost ranges from $1.50 to $5.00 for purchases under $100 -$300. If you would like to add insurance to your order please let me know and I will provide exact price and set up a listing for you.

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http://www.etsy.com/rss_shop.php?user_id=8948197

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* Mailing List: www.FutureHeirloomDesigns.com
* Follow on Twitter: www.twitter.com/F_H_Designs

All of the jewelry arrives beautifully presented in Future Heirloom Designs signature packaging.

Thank you for visiting.
Joanna

This shop accepts Etsy Gift Cards.