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FuzzyFish

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FuzzyFish

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Shop policies

Last updated on September 6, 2012
I have sold felt for some time over at BigFish.etsy.com (my supplies store) but the felt kept growing and it needed a new home all of its own. Now i can list each colour individually and each size individually to save all confusion.

I hope you like the new FELT shop!?

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
PLEASE check your colour choices carefully - PC's vary in their representation of colours. I recommend purchasing a swatch book if the 'exact' product colour matters greatly to you. I cannot send free samples - sorry x

If you make a wrong colour choice i cannot refund or exchange as this is cut to order.
Payment
I am a UK store - i only accept payments by paypal.
If you are a UK customer and prefer to pay in GBP please convo me and i will send a new invoice in GBP based on the current conversion rate.

I will accept UK cheques in exceptional circumstances.
Shipping
I aim to ship within 3 working days - mostly sooner. I ship to YOUR ETSY ADDRESS - the address you have given me.
Standard UK First Class shipping and i always keep a receipt of proof of purchase incase a package gets 'lost'. In over 1,500 sales so far, i have only known one or two to genuinely disappear.
I CANNOT refund you on late or lost parcels. As i keep a proof of sending for every parcel i do not accept responsibility if the postal service do not deliver BUT i will try to help you in any way i can.
Additional policies and FAQs
I also run these etsy shops:
http://PaperFish.etsy.com
http://SnowFish.etsy.com
http://FuzzyFish.etsy.com

I take a great pride in what i sell, both handmade and commercial x don't hesitate to discuss your felt needs with me via the contact link.

The manufacturer states you can wash this felt at 30degrees Celcius.
I do NOT recommend washing this felt. It will pill slightly.
I also recommend you do NOT steam iron this felt x