FWAquaticsandReptile

High Quality Reptile , Aquarium & Terrarium Accessories

9,437 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Everything in our shop is in stock and ready to ship.

USPS has been experiencing delays with deliveries. We will ship your order asap however, if you need your package quickly we recommend that you upgrade the shipping to Priority Mail. This will not guarantee a faster delivery however, it will improve your chances. If you have any questions, please message us through Etsy Messenger.

We strive to provide our customers with quality products and a pleasant shopping experience.

If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.

Our Reptile Expo Schedule for 2020 ( updated through the year)
January 5 New England Reptile Expo, Manchester NH
March 7 Saratoga Reptile Expo, Saratoga NY
June 28 New England Reptile Expo, Manchester NH
September 26, Saratoga Reptile Expo, Saratoga NY
November 8, New York Reptile Expo Mega Show, White Plains, NY

Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY

Announcement

Last updated on Feb 26, 2021

Everything in our shop is in stock and ready to ship.

USPS has been experiencing delays with deliveries. We will ship your order asap however, if you need your package quickly we recommend that you upgrade the shipping to Priority Mail. This will not guarantee a faster delivery however, it will improve your chances. If you have any questions, please message us through Etsy Messenger.

We strive to provide our customers with quality products and a pleasant shopping experience.

If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.

Our Reptile Expo Schedule for 2020 ( updated through the year)
January 5 New England Reptile Expo, Manchester NH
March 7 Saratoga Reptile Expo, Saratoga NY
June 28 New England Reptile Expo, Manchester NH
September 26, Saratoga Reptile Expo, Saratoga NY
November 8, New York Reptile Expo Mega Show, White Plains, NY

Please visit our website for available dragons!! https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY

Items

9437 Sales
 

All Items

Luisa Russo

Contact shop owner

Luisa Russo

Reviews

Average item review
5 out of 5 stars
(2087)
See reviews that mention:
Quality 230 Shipping 399 Customer service 132

About FWAquaticsandReptile

Sales 9,437
On Etsy since 2017

Luisa Russo -Owner

Everything in our shop is in stock and ready to ship!! We usually ship same or next day !!

We strive to provide our customers with quality products and a pleasant shopping experience. If for any reason you are not completely satisfied with your purchase please message us through Etsy Messenger. We will go to great lengths to be sure your concerns are addressed. We ask that you read the “Item Description “ for each product before purchasing. We try to describe and state the features of each item very carefully. We value your input and take your suggestions seriously and are constantly improving our listings based on questions and suggestions we receive from you. If you have any questions about any product in our shop please message us before you make your purchase. We always provide a very prompt response. Thank you for supporting our small business.


Please visit our website for available dragons and our reptile expo schedule https://www.freshwateraquaticsny.com/
Also, please follow us on Instagram @ FreshwaterAquaticsNY

Shop members

  • Luisa Russo

    Owner

Shop policies

More information

Last updated on Jan 1, 2021
Frequently asked questions
Custom and personalized orders

No refunds or returns on custom orders.

Bath Towels, Sleepwear, Hammocks and face masks

No returns on bath towels, sleepwear, hammocks or face masks due to hygiene issues. Reptiles can be carriers of deadly viruses without showing signs of the virus. It is for this reason that items that can come in contact with the animals “intimate” areas are not returnable or exchanged. I would not want to be responsible for passing along any items to any of my customers that would put their precious pet in danger. Face masks are not returnable or refundable due to hygiene issues. I will not resell any mask once it has left this shop no exchanges or refunds allowed. Thank you for understanding. If you have any specific questions about my return policy please message me.

Medium, Large and Extra Large Reptile Hides

10% Restocking Fee on returns due to measurement issues. Please measure carefully to be sure the hide you purchase will fit in your enclosure. All measurements are clearly stated in the item description. If you have any questions please ask, I usually answer very quickly.

Returns due to incorrect shipping address being provided at time of sale

If an order is returned to us due to incorrect shipping address being provided at the time of sale we will charge shipping to resend or we will subtract the shipping cost if you prefer a refund on the item. If you have any questions, please message us.

LIVE PLANT return / refund Policy

If your plant should arrive damaged, we require that you notify us WITHIN 24 HOURS of the plant being delivered. Please provide photos of the damage to the plant as well as the box. We will assess the damage and if necessary send a replacement or issue a refund.