FyreflyHollow

Alice In Wonderland Party Supplies and Decorations

Portland, Maine

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    ❤The IMPORTANT! Stuff: UPDATED Jan 2019:

❤WE ARE NOT SURE WHEN WE WILL BE ABLE TO RE-OPEN - SO VERY SORRY - I AM HOPING TO OPEN IN 2019 SOMETIME, CERTAINLY IT WILL NOT BE DURING THE WINTER❤

❤We are no longer be doing "RUSH" orders or last minute orders❤

❤We are not doing any personalized orders at this time❤

❤Business Days are Sunday through Thursdays, we are off Fridays and Saturdays❤

❤CURRENT PROCESSING TIME = ? BUSINESS DAYS - Processing time is the time it takes us to get to your order, not to ship it❤

❤Business Days are Sunday through Thursdays, we are off Fridays and Saturdays❤

❤PLEASE PLACE YOUR NEED BY DATE IN NOTES DURING CHECKOUT❤

❤Large / personalized orders may take longer to ship. Please send us a convo if you need it ASAP and we will do what we can to accommodate you❤

THE REST IS NOT SO IMPORTANT:

❤❤❤WOULD YOU LIKE TO RECEIVE COUPONS, DISCOUNTS AND UPDATES❤❤❤
Simply send an email to FyreflyHollow [!at] aol.com and you will be signed up for our monthly updates and coupons.

PLEASE NOTE: At times, FyreflyHollow must close early for the day, leaving some business unfinished. Events with a need by date are always completed first and always arrive in time for the event (minus any USPS complications, which are VERY rare!) This allows for us to get our products to all in time for their events.

Follow us on Pinterest: https://www.pinterest.com/fyreflyhollow/

Most of our items arrive in 3-5 business day after shipping in the Continental US. If you need a shipment rushed, a small rush fee MAY apply in addition to any higher priority shipping charges. We try not to charge extra for rushing unless it requires us to stay up very late working.

***AS OF 05JULY2016 WE NO DO NOT SHIP OUTSIDE OF THE UNITED STATES FOR ORDERS LESS THAN $200 USD***
We HOPE this is TEMPORARY!!!! We are very sorry, but due to the large number of shipments not being received or customers not willing to pay customs charges on items from the United States, we have lost a lot of time and money. We will only ship overseas on a case by case basis. As a very small business, we cannot afford to pay customs and shipping, nor can we afford to risk losing items that we worked so very hard to complete, often spending hours on or working late to meet a deadline.

All order outside of the US please allow 2-3 weeks shipping time due to customs. Typically, most items arrive overseas in about a week. WE DO NOT PAY ANY CUSTOMS CHARGES. PLEASE CHECK YOUR COUNTRY'S CHARGES BEFORE PURCHASING OUR ITEMS. ALL ITEMS SHIP FROM THE UNITED STATES.

CUSTOM ORDERS: Please see our CUSTOM ORDER policies located within our shop policies.

5 STAR RATING!!!! ----Good, old-fashioned customer service is our specialty and we strive to make each and every customer feel like they are our ONLY customer. It is important to us that you receive your items ON TIME and before your event. We realize life happens and last-minute ordering is sometimes necessary. In this case, we do our best to expedite your shipment but may have to charge a small fee to do so, depending on our backlog. We encourage you to read our reviews on our products.

What are we up to now? We are working on bringing out cupcake toppers and baby shower items to our inventory. We are also working on invitations and banners. We are happy to design something for you that is not listed in our shop.

Announcement

Last updated on Jan 30, 2019

❤The IMPORTANT! Stuff: UPDATED Jan 2019:

❤WE ARE NOT SURE WHEN WE WILL BE ABLE TO RE-OPEN - SO VERY SORRY - I AM HOPING TO OPEN IN 2019 SOMETIME, CERTAINLY IT WILL NOT BE DURING THE WINTER❤

❤We are no longer be doing "RUSH" orders or last minute orders❤

❤We are not doing any personalized orders at this time❤

❤Business Days are Sunday through Thursdays, we are off Fridays and Saturdays❤

❤CURRENT PROCESSING TIME = ? BUSINESS DAYS - Processing time is the time it takes us to get to your order, not to ship it❤

❤Business Days are Sunday through Thursdays, we are off Fridays and Saturdays❤

❤PLEASE PLACE YOUR NEED BY DATE IN NOTES DURING CHECKOUT❤

❤Large / personalized orders may take longer to ship. Please send us a convo if you need it ASAP and we will do what we can to accommodate you❤

THE REST IS NOT SO IMPORTANT:

❤❤❤WOULD YOU LIKE TO RECEIVE COUPONS, DISCOUNTS AND UPDATES❤❤❤
Simply send an email to FyreflyHollow [!at] aol.com and you will be signed up for our monthly updates and coupons.

PLEASE NOTE: At times, FyreflyHollow must close early for the day, leaving some business unfinished. Events with a need by date are always completed first and always arrive in time for the event (minus any USPS complications, which are VERY rare!) This allows for us to get our products to all in time for their events.

Follow us on Pinterest: https://www.pinterest.com/fyreflyhollow/

Most of our items arrive in 3-5 business day after shipping in the Continental US. If you need a shipment rushed, a small rush fee MAY apply in addition to any higher priority shipping charges. We try not to charge extra for rushing unless it requires us to stay up very late working.

***AS OF 05JULY2016 WE NO DO NOT SHIP OUTSIDE OF THE UNITED STATES FOR ORDERS LESS THAN $200 USD***
We HOPE this is TEMPORARY!!!! We are very sorry, but due to the large number of shipments not being received or customers not willing to pay customs charges on items from the United States, we have lost a lot of time and money. We will only ship overseas on a case by case basis. As a very small business, we cannot afford to pay customs and shipping, nor can we afford to risk losing items that we worked so very hard to complete, often spending hours on or working late to meet a deadline.

All order outside of the US please allow 2-3 weeks shipping time due to customs. Typically, most items arrive overseas in about a week. WE DO NOT PAY ANY CUSTOMS CHARGES. PLEASE CHECK YOUR COUNTRY'S CHARGES BEFORE PURCHASING OUR ITEMS. ALL ITEMS SHIP FROM THE UNITED STATES.

CUSTOM ORDERS: Please see our CUSTOM ORDER policies located within our shop policies.

5 STAR RATING!!!! ----Good, old-fashioned customer service is our specialty and we strive to make each and every customer feel like they are our ONLY customer. It is important to us that you receive your items ON TIME and before your event. We realize life happens and last-minute ordering is sometimes necessary. In this case, we do our best to expedite your shipment but may have to charge a small fee to do so, depending on our backlog. We encourage you to read our reviews on our products.

What are we up to now? We are working on bringing out cupcake toppers and baby shower items to our inventory. We are also working on invitations and banners. We are happy to design something for you that is not listed in our shop.

Items

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Alice In Wonderland

Contact shop owner

Alice In Wonderland

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About FyreflyHollow

Sales 1,905
On Etsy since 2011

We believe in hand-made.

We believe in hand-made, not something out of a factory that everyone else has or that breaks easily. Good things take time. Things that are hand-made from start to finish take quite a bit more effort than one would think. With each item we craft, we give our undivided time and attention to----just like our customers. We take the time to make items for your special event, such as a wedding or a baby shower---two very important events in a person's lifetime. We love to create custom orders and are honored to be a part of your special day. We also believe in purchasing hand-made here on ETSY, and buy hand-made as often as possible. We enjoy supporting other artists that would like to quit their day jobs too.

Alice is a self-taught jack-of-all-trades. She dabbles in many crafts---lampworking, sewing, jewelry designing and making, embroidery & cross-stitch, bear-making, stamp-making, paper-crafting, card-making and the list goes on and on. She is the driving force behind Fyrefly Hollow. Due to her disability, Alice is very limited as to how many things she can make. The White Rabbit, however, picks up the slack.

The White Rabbit (darling husband) learned his craft from Alice. He learned very quickly the art of stamping and is mainly responsible for the existence of the Alice in Wonderland line. Alice, however, does much of the work now since The White Rabbit works full-time elsewhere.

Fyrefly Hollow was originally meant to be a whimsical place where Alice could sell all of her crafts. Due to overhead, we started out in paper-crafts, but we meant to do cards and not weddings. Our store took off in it's own direction of paper-craft, and wedding item requests became ever popular. The more requests we get, the more ideas we have and I wish we could just do them all.

We understand that without a customer, we have no shop or business. Therefore, it is important to us that the customer gets exactly what they want from us in time for their event. We work with customers until they are satisfied, and are greatful for every item purchased. This is where we differ from big businesses that seem to have forgotten how important each and every customer is. We are not "too big to fail" and rely on each customer's satisfaction.

We are HONORED to be a small part of your special occasion, whether it is a baby shower, a bridal shower, a wedding or a birthday party. Each occasion is special and we do our best to make it memorable with our artwork/design.

Shop members

  • Alice

    Owner, Creator, Designer / Marketer

    "Alice"is an "idea woman", receiving hundreds of ideas that move too quickly to capture them all! She loves designing and creating best, but she is also the driving force behind marketing/networking and enjoys interacting with other artists.

  • White Rabbit

    Owner, Creator, Shipper

    The White Rabbit lovingly creates items when Alice is overwhelmed with orders. He is an amazing and talented man! He designed our Alice in Wonderland playing cards and table numbers from his imagination.

Shop policies

Last updated on May 9, 2022
Customer satisfaction is my number 1 priority! If you are not satisfied for ANY reason, please contact me and we will fix it ASAP or you get a refund! We use old fashioned customer service here!

If it is paper or jewelry, I can make it 99% of the time! Please inquire, I love custom orders!

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to be happy. I will make you happy. We can work something out! I love my items, so I normally have no problems accepting them back =)

No refund will be given on digital purchases. If you have a problem with your digital file, please convo us and we will walk you through it.
Payment
Prompt payment is requested. You may cancel at any time before shipping UNLESS it is a custom order that has already been produced. Please contact the shop if you need to cancel an order and we will work with you.

COUPON CODES cannot be used in conjunction with another discount or discounted price quote.

eCheck Payment: If you pay by eCheck your item will not ship until it clears. eChecks take up to 3 to 5 business days to clear. Please keep that in mind when/after buying your item. If this is an inconvenience please let us know and we may be able to work something out. We want you to have your order when you need it!
Shipping
WE ARE NOT RESPONSIBLE FOR CUSTOMS CHARGES, PLEASE CHECK YOUR LOCAL CUSTOMS OFFICE BEFORE PURCHASING IF ANY ITEMS WILL BE DELIVERED OUTSIDE OF THE UNITED STATES. Thank You.

SHIP DATES THAT YOU RECEIVE AUTOMATICALLY ARE ONLY ESTIMATES AND SUBJECT TO CHANGE! ANY ORDERS RECEIVED WITH A "NEED BY" DATE FOR AN EVENT ARE ALWAYS HONORED. We do our best to get it out on the ship date at the latest.

In order to serve you better, please put the DATE NEEDED IN NOTES during checkout if it is for an EVENT. Events with a need by date are always completed first and always SHIP in time for the event.

PLEASE NOTE: At times, FyreflyHollow must close early for the day, leaving some business unfinished. One of us works full time, the other is disabled but not currently collecting disability. Thank you for your understanding and kindness.

****Effective 1/26/2016 the United States Postal Service raised its prices on all domestic and international shipping rates. We apologize for the higher rates in our store, but its out of our control***We do our best to keep shipping costs to a minimum and do NOT make money on shipping. Shipping overages over 99 cents are promptly refunded when the items ship.

Items normally ship within 2-10 Business Days after payment unless otherwise noted in the shop announcement. Rush orders are available for an extra charge. Please ask for details on rush orders and if it's possible to fit in into our schedule. RUSH orders are the equivalent to overtime for us, sometimes causing us to work late into the night or to sacrifice family time with loved ones.

Fyrefly Hollow does not normally process any orders Saturday/Sunday. It is reserved for family time. We will still answer convos, set up custom listings, etc when we get the chance on Saturday/Sunday.
Additional policies and FAQs
Your satisfaction is my guarantee. I am fair and sympathetic.

Custom orders MUST be paid for in advance, before any work begins. Please understand that I cannot afford to send out free prototypes. I promise that we will work with you until you are satisfied. If we are unable to satisfy you, you will be refunded, minus the work we have already done. After payment is received, we will do as many prototypes as needed to get the work done to your satisfaction. =)

COUPON CODES cannot be used in conjunction with another discount or discounted price quote. We will send you a convo right away letting you know.