gabeadz's Shop Policies
Thank you so much for stopping by my shop! My goal is that you have a wonderful shopping experience and love the jewelry you receive. My items are in stock and ready to be delivery, so it may take one or two days only for me to get them out in the mail to you.
I accept PayPal or Credit Cards thru Etsy.
All my orders OVER $15.00 will be insured. I ship through USPS and I use confirmation delivery with the shipping (USA and Canada only). Please contact me if you prefer insurance on your item. On international orders, if you choose to add insurance to your pieces, the cost of shipping must be upgraded to priority, which is USPS's policy. This will increase the shipping cost considerably and I will need to send you an additional invoice through PayPal for this shipping cost. Any customs fees or other dues and fees are the responsibility of the buyer.
★ INTERNATIONAL ORDERS ★
Please allow 2-6 weeks for shipping time. Buyer is responsible for customs fees, which can be quite high, especially in the UK. I will not mark customs forms as "gift" as this is illegal for me to do.
Refunds and Exchanges
I want you be happy with my jewelry, so I accept to exchange your item if you are not satisfied within 15 days. If the problem could be the size, please let me know this before to send the item, so I can fix your jewelry and avoid any extra shipping fee.
The buyer is responsible for return shipping. I will happy to send you the return item to you by FREE (not insurance included).
Shipping Fees and Insurance (if used) are not refundable.
Item(s) that have been worn, damaged and/or altered will not be exchanged.
Item(s) must return in original condition.
We will notify you via email of your refund once we have received and processed the returned item.
Additional Policies and FAQs
Reserved Listings: Please contact me if you see something in my 'sold' section you would like remade or if you have a custom order you'd like. On this special order can be last some days in be shipped. Please note that if I reserve an item for you and you have not purchased the item in three days, I will consider the sale abandoned and place it back in with my regular items.
Lifetime Guarantee: With day to day activities, a clasp may come loose, a strand may break or a jumpring can be open, (for this last damage, you can e-mail me, so I can tell you how you can fix it, since it will be easy to do it. Please let me know if this happens and I will gladly repair the piece at no cost.
SPECIAL/REQUEST ORDERS TERMS AND CONDITIONS;
After seller and buyer agree with the request order, I request HALF of the total payment in advance and the other half when the order is completed. I will send an invoice thru PayPal.
WHOLESALE; TERMS AND CONDITIONS
20% discount on the item.
15 items minimum on the order.
All payments is due within 3 days of the order.
Postage and packaging costs will be additional charge to the total prices.
Payment can be made via PayPal, Personal check, or Money Order.
No orders will commence until payment has been received in full.
The turnaround time is expected to be in 1-4 weeks (depend the items).
No refunds are available (unless the product is defective or damage and I must be
contacted within 7 days of the receipt of the order) and all sales thereafter are
If you have any question, please do not hesitate to ask."
Last Updated March 27, 2015