I have hundreds of gemstone bead & precious metal jewellery finding items not shown here, so if you're looking for other supplies and don't see them, please convo.
Please take a moment to glance through these policies and by all means convo with any questions or concerns prior to making a purchase.
Accepted payment methods
Returns & exchanges
Cheques: I will accept CAD cheques written on Canadian banks. Use www.xe.com to estimate CAD equivalent and convo to arrange sending a CAD cheque.
Money Orders: I accept Canadian postal money orders for the CAD equivalent of the prices which are shown here in USD.
International Postal Money Orders (in USD) are also okay.
Please convo to arrange alternate payments.
Lay Away: is *always* available for any of our listings. Downpayments made on layaway terms are non refundable. Convo to arrange a layaway.
Please pay immediately upon checkout. I require payment within three days of purchase unless you are forwarding a cheque or money order. Shipping on cheque or money order payments takes place once we receive your payment by mail.
Please convo to discuss and arrange payment for expedited shipping.
Fyi Canada Post does NOT provide Saturday or weekend/holiday mail service. Canada Post outlets offer only ONE pickup daily (approximately 5pm eastern).
Our S&H fees reflect the ACTUAL amounts charged us by Canada Post plus a modest premium of $0.75 to $1.00 per shipment (to cover quality packaging materials).
Occasionally (e.g. rarely and only on purchases under $20) we use clean recycled envelopes (to reduce both landfill waste and to keep your postage charges as low as possible). Your items will NEVER come directly in contact with recycled materials. Our gems ship in new sealed plastic pouches. But if for any reason you do not wish to receive a recycled envelope please convo to advise.
If your cart is high in value contact us to arrange payment for insurance (a $7-9 upcharge option providing tracking number and insurance protection). We are not responsible for items lost in the post...
To Canada: If your cart value is substantial we advise buying the $7-9 insurance option as a precaution. Please convo to arrange payment. If you've purchased insurance/tracking we'll email your tracking number info the day of shipment. We are not responsible for items lost in the post.
Western Canada note: recent changes in Canada Post charges have resulted in high mail charges for meaty envelopes addressed to Manitoba with prices increasing incrementally for points further west (destinations over the Rockies, in Northern BC/AB and remote Northern areas prices are now even higher). For this reason, we may need to levy a $5-9 upcharge if your package warrants it. [Sorry, but we're just passing along Canada Post's new pricing which is now apparently determined by package weight, fuel surcharges and postal code. If you reside in these areas or perhaps Newfoundland or Labrador then you're already familiar with the postal premiums you routinely pay on packages shipping from Toronto. Again, we apologize.]
To USA: We're now using "Light Packet - USA" service for small items (up to 3 strands). This service is not trackable. Delivery in 4-6 business days (longer or 7-12 days if to SW states).
For medium packets (up to 5 strands) we use "Small Packet - USA Air" (actual cost $5.50-6.50). Delivery in 7 business days (or less).
For high value/large shipments we use "Expedited Parcel - USA" which has tracking and insurance coverage (actual cost $13-$14.00). Delivery in 5-7 business days (usually much less). If your cart value is substantial and you'd like us to use this service, please convo to arrange payment of the $7-9 premium. We'll also email your tracking number info the day of shipment. We are not responsible for items lost in the post.
Most light envelopes (3 medium strands) ship for $6.00 (no tracking or insurance).
Medium packets (up to 5 strands) go via "Small Packet - International" (no tracking or insurance). Actual cost is $5-10.00.
For large packets/high value orders we use "International - Express" service which is insurable and tracked (arrives 4-7 business days). Actual cost is $35-40.
Canada Post's shipping services are often difficult to understand, so please contact us regarding your international shipping concerns or with any shipping questions.
More boring stuff:
All ship labels are processed next business day using the PayPal Ship module.
All purchase transactions receive a followup notifier email confirming that fulfillment is taking place and advising approximate delivery time.
Since we use the PayPal Shipping module, ensure that your paypal address info is current and up to date because we only ship to your paypal address. If you require shipment to an address other than that specified within your paypal profile please contact us asap to arrange this (and please bear in mind that shipping to an address other than your paypal one might mean you waive PayPal's buyer protection).
Insurance & Tracking - To add the insurance & tracked options, the lowest cost service offered by Canada Post is their "Expedited Parcel" service costing $14.00 CAD including tax. This service is expedited (4-6 days) and the parcel can be tracked online at http://www.canadapost.ca. Please contact me to arrange for this insurance/tracked/expedited option and you will only pay the difference between our stated ship fee and the $14 actual cost for this service.
Additional policies and FAQs
We have hundreds of other items available for sale - please convo if you are looking for something not currently shown here and I will set up reserved listings for you.
http://www.gahooletree.etsy.com features my luxe jewellery designs all handmade using these gemstone beads and findings.
At my newest shop, http://www.AbbeyForge.etsy.com you'll find sacramental and fashion designs also handcrafted by me using these quality materials.