Jewelry handmade with care and love

Geneva, Switzerland

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Shop policies

Last updated on June 22, 2011
Welcome ! Bienvenue !

Every piece of jewelry has been made with love and care. Your jewelry always come to you nicely wrapped, ready for gift giving or treating yourself !

If you have any questions, or see something you like but want it a little different feel free to contact me ! I'll be happy to help and try to accomodate your needs :)

Every piece of jewelry sold here is new and unworn. For hygienic reasons, earwires are cleaned with a surgical spirit before being sent to you. They can also be cleaned with pure tea tree oil, just let me know if you prefer that option. Please contact me if you don't want me to clean them.

For environmental reasons, I usually don't include a printed invoice in the package. If you need a printed invoice, please let me know.

Accepted payment methods

Returns and exchanges
I try my best to take pictures that give an accurate image of the item, and I include measurements in my descriptions.
However, as you can’t hold the items or try them on, and as colours may vary from one monitor to the next, I accept returns if for any reason you are not satisfied with your purchase.

Please contact me if you are not completely happy with your purchase. I really want you to be satisfied, and I will try my best to work something out if you have any problem with your order.

Please contact me before returning the item. I will refund you once I receive the product. Shipping charges will not be refunded.

If you haven't received your package within 4 weeks of purchase, please contact me so we can work something out.

I package my items very carefully, but if an item is defective upon arrival, I will exchange it immediately.


J'essaie de prendre des photos qui reflètent au mieux les objets. J'inclue les mesures dans les descriptions. Cependant, étant donné que vous ne pouvez pas toucher les bijoux ou les essayer, et que les couleurs peuvent varier d'un écran à l'autre, j'accepte les retours. Veuillez me contacter avant de retourner un article. Les articles retournés ne doivent pas avoir été portés. Je vous rembourserai dès ma réception de l'article. Cependant, je ne rembourserai pas les frais d'envoi.

Si vous n'avez pas reçu votre paquet dans un délai de 4 semaines après l'achat, veuillez me contacter pour que nous puissions envisager une solution.

Si vous recevez un article défectueux, je le remplacerai immédiatement.
I accept payment by PayPal only.
You can easily use a debit or credit card through PayPal without being a member of PayPal.
If you need help, you can see this link to learn how to pay with paypal without a paypal account :

If you live in Switzerland and don't have a credit card, please contact me. We can arrange other payment.


Paypal est le seul moyen de paiement accepté. Sur Paypal, vous pouvez payer par carte de crédit sans être membre du site PayPal.
Ce lien peut vous être utile :

Si vous habitez en Suisse et ne possédez pas de carte de crédit, contactez moi ( Nous pouvons arranger un paiement par bulletin de versement.
I ship worldwide from Switzerland (Europe). Items are sent in padded enveloppes. Registered mail that includes insurance is available upon request. If you don't purchase that option, your order will be sent with standard shipping.

Orders are shipped at least twice a week. I will contact you to let you know your order has been shipped. You can check the status of you order by going to "Your Etsy" > "Purchases".
If you are in a hurry, please contact me before placing an order.

To ensure prompt shipping, please make sure your mailing and email addresses are current and the same in both Etsy and PayPal. Please check your mailing address is not outdated or incorrect.

Though it is very uncommon, custom taxes can occur. Buyers are responsible for all customs fees, taxes, or receiving fees incurred.

Shipping takes :
1 to 3 days for Switerland
2 to 8 days for European countries
3 to 15 days for US, Canada and Australia (usually 7 days)
3 to 25 days for South America
2 to 25 days for all other countries.

It is quicker with Priority shipping, please contact me if you would like details about shipping upgrades.


J'envoie depuis la Suisse dans le monde entier. Un envoi recommandé est possible, veuillez me contacter. Par défaut, l'envoi sera fait par courrier standard.

Je vais à la poste au moins deux fois par semaine. Je vous contacterai pour vous faire savoir que votre achat a été expédié.

Veuillez vous assurer que votre adresse est à jour.

Bien que ce soit extrêmement rare, il peut arriver que vous ayez à payer des taxes de douane (en cas d'envoi à l'extérieur de la Suisse). Auquel cas, ces taxes seront à votre charge.

Veuillez noter que les envois prennent, en moyenne, 1 à 3 jours pour la Suisse, 2 à 8 jours pour les pays européens, 3 à 15 jours pour les USA, le Canada et l'Australie (généralement 7 jours), et 3 à 25 jours pour toutes les autres destinations.
Additional policies and FAQs
If an item breaks, please contact me so I can repair it. Please note that some items may be quite delicate, and must be used with some care.

IMPORTANT : Please do not wear my jewelry while swimming (especially in chlorinated water) or showering.

I work in a smoke free home. I keep my beads and make my jewelry in a place where the cats are not allowed to come, but a pet hair could accidentally fall in your package. I will be careful, but you should know that in case you're very allergic.

If you're allergic to certain metals, please read carefully the item description to make sure you're not allergic to any of its components.

Please feel free to contact me if you need any additional information !

✻ Thank you for reading my shop policies ! I'm so happy to have you visit my shop ! ✻


Si un bijou se casse, veuillez me contacter pour que je puisse le réparer.

IMPORTANT : Veuillez ne pas porter mes bijoux sous l'eau.

Bien que je sois attentive à ce que cela n'arrive pas, il peut être possible qu'un poil de chat tombe accidentellement dans un paquet. Veuillez en prendre note si vous êtes très allergique.

Si vous êtes allergique à certains métaux, veuillez lire attentivement la description du bijou pour vous assurer que vous n'êtes allergique à aucun de ses composants.

✻ Merci d'avoir lu mes conditions de vente ! Je suis ravie que vous visitiez ma boutique ! ✻