GALE'S ART Quality Handyed Fiber, Wool, Yarn and Silk
galesart's Shop Policies
Thank you so much for looking at my shop. There are many choices out there and it makes me happy that you are considering my fiber or yarn for your purchase. I want to make this a good experience for you so always feel free to contact me by email or phone.
I take payment by paypal, credit card and personal check. If you are paying by Paypal or credit card, payment is expected at the time you order. If you are paying by check, I need to wait for it to clear before sending the order out. If you need to cancel please email me. As I usually ship within 48 hours, if your shipment has been sent, I will expect it to be returned to me before I can refund your money. I will have to take out for shipping.
I ship out by regular mail (usually Priority mail) for addresses in the US. I ship first class international for international addresses. If you want me to send it a different way, please email me to discuss it.
Refunds and Exchanges
If you are not happy with my product, you can return it (unused) for 60 days FOR A FULL REFUND. If you have begun to use my product and are unhappy with it, please contact me with your issue and we can work out a settlement in trade or partial refund. I want you to love what you get from me! Really love it!
Additional Policies and FAQs
I can do custom orders for many of my items so contact me to discuss it.
Last Updated June 15, 2011