Hei Ganeshas - hand-made sunshine for your life!

Helsinki, Finland

Ganeshas is taking a short break


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Shop policies

Last updated on February 3, 2011
Welcome to the Hei Ganeshas store and thank you for your interest in hand-made!

I do my best to offer you a nice range of high-quality products that bring a bit of sunshine to the world and a smile on your face. If you don't see a size or color you like, give me a shout and we'll see what we can do :)

Accepted payment methods

Returns and exchanges
I take every precaution to avoid misleading information on my products. Please note that the colors might not show exactly accurate on all monitors - small shade differences may occure. If you are not happy with the product you get, please contact me immediately.

I welcome returns on any damaged goods. Returns are not accepted, when the reason behind it is custom fees, change of mind or clearly unreasonable expectations.
For international orders I can only accept payments through PayPal.
I expect the payment to show within three days after the purchase commitment. If you cannot meet this deadline, please convo me through Etsy - again, we will most probably find a solution.

At this stage I am not VAT registered (this would require significant annual sales) but all transactions are registered and I pay income tax on all the profits I might make.
I ship worldwide. If your location is not listed, please contact me and I'll calculate the shipping costs for you. I can also ship to a different recipient if you want to give the item as a gift. Please let me know in the "message to the seller" field. Make sure to include the recipients address and a note you want me to attach to the package. I will not include a receipt to gift orders.

I ship small items as letters to keep the shipping costs reasonable. On larger items I use priority shipping. If you need to buy insurance for the shipping, please mention this in the "message to seller" field and wait for me to convo you with the new price. If we come to an agreement, I will send you a new, recalculated PayPal invoice.

Please make sure you are familiar with your country's custom fees. I will not accept returns due to custom fees adding to the price.

Local byers are welcome to arrange a pick-up with me. Please mention this wish in the "message to seller".

I take great care to find the most ecological way to package and ship my products. I avoid unnecessary printing and even though you'll be getting my business card, that too has been chosen with sustainability in mind.
More details on the packaging later on as I find the exact processes I want to stick with.
Additional policies and FAQs
Please note that my home is smoke-free, but we do have pets. They don't have access to the materials or products, but they live under the same roof.