gardensofwhimsy's Shop Policies
Thank you so much for taking time to visit my little shop <3
I love doing custom orders! Unfortunately though, I do not have time to do as many as I would like. So I only take on a select few each month.
If I am able to work with you on a custom piece, turn around time is usually 1-2 weeks.
All custom orders have a $25 minimum fee on top of the average price of the item.
(ex: bobby pins at $20 would then be $45, or a typical $50 wreath would be $75 as a custom piece)
Custom orders are all final sales. Please understand that I do not accept returns on custom made, custom sized, or altered pieces.
If you see something you simply must have, but cannot pay yet, I can place an item on "reserve" for you for one week.
If you wish to make a large purchase ($250+) you may pay in two installments. Please contact me and I can set up two listings for you which both must be paid in full within two weeks.
If you need your item(s) in a hurry please contact me before making your purchase so that I may set up a shipping upgrade for you based upon your location and time frame.
Express delivery is usually around $30 for US orders and $50 for International orders.
Please note that on top of the cost of the shipping upgrade there is a $10 fee for me to rush production of your purchase.
If you have any requests (rush delivery, insurance, etc.) please let me know BEFORE purchasing and I will be happy to adjust the listing accordingly to your needs.
I cannot be held accountable for any losses that occur during shipping if you have not requested insurance on your package.
*International* Delivery time typically varies between 2-4 weeks.
I have no control over any customs fees or taxes charged in your country and it is the buyer's responsibility to pay them. Please be mindful of this when making your purchase.
Refunds and Exchanges
All items are not refundable so please choose your items carefully and read each item description before making your purchase. Please contact me if you have any questions about an item :)
Additional Policies and FAQs
All designs © Gardens of Whimsy
Last Updated August 6, 2014