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Shop policies

Last updated on July 1, 2012

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
There is NO refunds or exchanges.
Repairs : If any jewelry piece needs to be repaired, just send it back and we will be more then happy to repair it and send it back to you ! We like when our customers are happy !
Please email us or send us a conversation if you have any concerns about your jewelry.
Payment is due when you purchase your item. We accept PAYPAL. If you do not have a paypal account, you do not have to sign up for paypal in order to pay. You can use any major credit card to pay on paypal. If we do not receive payment with in 3 days then the item will be relisted in the shop. You can send us an etsy conversation if you have any questions.
We ship in the U.S and Internationally and all of our packages are shipped with tracking numbers which is included in the cost of the s&h for USA only. If you are an international customer and you would like a tracking number or insurance please send us a message first so we can add it on for you. It usually cost around $15 to add a tracking number/insurance internationally. We will ship the package internationally with out a tracking number or insurance if you do not add it on your package and will not be responsible if it does not arrive.

If you would like insurance on your package and your in the states please send us a convo. before you purchase so that we can add that in with your s&h price.
All custom orders will take at least 4-5 business days to be made plus the additional days for shipping.
Additional policies and FAQs
All sterling silver will tarnish over time, from body oils and the environment in general . You can clean your sterling silver with a polishing cloth. Do not dip your hand stamped jewelry in silver cleaner, it will take the black out of the letters. Please keep your silver away from perfumes, body lotions, hair sprays and anything else that will damage your jewelry.