GeckoRouge

Modern Cross Stitch Kits. Handcrafted with love

Chessington, United Kingdom · 7474 Sales

GeckoRouge

Modern Cross Stitch Kits. Handcrafted with love

Chessington, United Kingdom 7474 Sales On Etsy since 2009

5 out of 5 stars
(1559)

Announcement   Modern cross stitch kits made with DMC materials and delivered worldwide.
Gecko Rouge would like to welcome you to a whole new range of exclusive licensed counted cross stitch kits, needle minders and jigsaw puzzles.

We have been nominated in the cross stitch section of the British craft awards for the second time for retailer of the year :)

Thank you for your continued support. :)

Enter Shop Here: http://geckorouge.etsy.com/

Thank you for stopping by, please don't forget to come join us on Facebook to catch up on new releases and to see customers stitching in progress
https://www.facebook.com/groups/GeckoRougeStitching/

Please feel free to join our mailing list by visiting: http://eepurl.com/bgmdv

GeckoRouge also has two other Etsy shops
Fredspools www.etsy.com/uk/shop/FredSpools
CrossStitchPlanet www.etsy.com/uk/shop/CrossStitchPlanet

HOME PAGE BROWSE ALL:
www.etsy.com/uk/shop/GeckoRouge
__________________________________
CAT, TIGER & LION CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587630
___________________________________
DOG, WOLF & FOX CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551235
___________________________________
HORSE,PONIES & UNICORN CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551233
___________________________________
SUGAR SKULL & FRIDA KAHLO CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551229
___________________________________
REPTILE, AMPHIBIAN & INSECT CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18855365
___________________________________
DRAGON CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22539986
_________________________________
ANIMAL CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14318034
___________________________________
MODERN CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=12521715
___________________________________
BIRD CROSS STITCH KITS: https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18852874
___________________________________
CITY & LANDSCAPE CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14583693
_____________________________
HORROR & GOTHIC CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587400
___________________________________
FANTASY & FAIRY TALES CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14583743
___________________________________
ZODIAC & SEASONAL CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551237
___________________________________
FLOWERS & TREES CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587408
___________________________________
EXTRA LARGE & ADVANCED CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18852870
___________________________________
NEEDLE MINDERS & MAGNETS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14585469
___________________________________
DOWNLOADABLE PDF CROSS STITCH PATTERNS (colour in cross stitch range and special offer charts)
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18852828
___________________________________
DISCONTINUED AND CLEARANCE ITEMS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587890
___________________________________

Announcement

Last updated on Apr 19, 2018

Modern cross stitch kits made with DMC materials and delivered worldwide.
Gecko Rouge would like to welcome you to a whole new range of exclusive licensed counted cross stitch kits, needle minders and jigsaw puzzles.

We have been nominated in the cross stitch section of the British craft awards for the second time for retailer of the year :)

Thank you for your continued support. :)

Enter Shop Here: http://geckorouge.etsy.com/

Thank you for stopping by, please don't forget to come join us on Facebook to catch up on new releases and to see customers stitching in progress
https://www.facebook.com/groups/GeckoRougeStitching/

Please feel free to join our mailing list by visiting: http://eepurl.com/bgmdv

GeckoRouge also has two other Etsy shops
Fredspools www.etsy.com/uk/shop/FredSpools
CrossStitchPlanet www.etsy.com/uk/shop/CrossStitchPlanet

HOME PAGE BROWSE ALL:
www.etsy.com/uk/shop/GeckoRouge
__________________________________
CAT, TIGER & LION CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587630
___________________________________
DOG, WOLF & FOX CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551235
___________________________________
HORSE,PONIES & UNICORN CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551233
___________________________________
SUGAR SKULL & FRIDA KAHLO CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551229
___________________________________
REPTILE, AMPHIBIAN & INSECT CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18855365
___________________________________
DRAGON CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22539986
_________________________________
ANIMAL CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14318034
___________________________________
MODERN CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=12521715
___________________________________
BIRD CROSS STITCH KITS: https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18852874
___________________________________
CITY & LANDSCAPE CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14583693
_____________________________
HORROR & GOTHIC CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587400
___________________________________
FANTASY & FAIRY TALES CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14583743
___________________________________
ZODIAC & SEASONAL CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=22551237
___________________________________
FLOWERS & TREES CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587408
___________________________________
EXTRA LARGE & ADVANCED CROSS STITCH KITS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18852870
___________________________________
NEEDLE MINDERS & MAGNETS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14585469
___________________________________
DOWNLOADABLE PDF CROSS STITCH PATTERNS (colour in cross stitch range and special offer charts)
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=18852828
___________________________________
DISCONTINUED AND CLEARANCE ITEMS:
https://www.etsy.com/uk/shop/GeckoRouge?ref=seller-platform-mcnav§ion_id=14587890
___________________________________

Kimberley Hill

Contact shop owner

Kimberley Hill

View all 1312 items

Updates

We have made 7000 sales on Etsy. We are so grateful for the support! Thank you so much Geckos http://etsy.me/2Fa632B
View all 79 updates

About

Cross stitch is for walls and not for cupboards!!

Gecko Rouge was hatched in late 2008 to bring you an new exciting range of quality, original and exclusive new designs to the world of cross stitch.

Our nest is based in a leafy town in Surrey UK, and here we work together to ensure that each and every cross stitch kit is carefully assembled using the finest materials available direct from DMC in France.

Our range is continuously growing to provide you with a consistent new choice of great designs by our worldwide leading designers.

All of the designs we offer are licensed pieces of art, we have permission to use the artwork. All designs listed are exclusive to GeckoRouge Limited for needle craft medias,

Shop members

  • Kimberley

    Owner, I Make Custom Cross Stitch Kits, Designer

    Kimberley spends much of her time transforming beautiful art in to cross stitch. She helps the family team with the manufacturing of kits on a daily basis. She enjoys beading and loves to be creative.

  • Debbie

    Owner, Customer Service, Maker

    Debbie is the mummy gecko for Geckorouge. She is a director of the company. Debbie is hands on with everything that involves Geckorouge. Debbie also loves to cross stitch :)

  • Adam

    Customer Service, Maker

    Adam a brother to Kimberley and Glenn and a son to Debbie. He helps with customer service and he also helps with the manufacturing.

  • Glenn

    Curator, Owner

    Glenn is the founder of Geckorouge. Glenn set up Geckorouge back in 2009 when my mum asked him to design something modern to help with her cross stitch addiction :)

Shop policies

Last updated on April 19, 2018
To protect your own interests please read the conditions carefully before you click the tick box. If you are uncertain as to your rights under them or you want any explanation about them please write, telephone or email our customer queries department at the above address and telephone number BEFORE you place the order. YOU ARE ADVISED TO PRINT AND RETAIN THESE

TERMS FOR YOUR RECORDS.

By placing an Order and purchasing goods from www.geckorouge.com you enter into a legally binding agreement with us on the following Conditions. You should read and understand these Conditions because they affect your rights and liabilities.

These are the Standard Terms and Conditions of Sale of Gecko Rouge, Trident Court, 1 Oakcroft Road, Chessington, Surrey KT9 1BD UK Online Cross Stitch Design Store. ("the Seller", "We" or "Us") for certain products as set out in the pages on this site ("the Goods"). Subject to the provisions of Clause 4.2 below, the price of the Goods the delivery charges and Value Added Tax where applicable is set out on the Order Form.

In accordance with the provisions of the Consumer Protection (Distance Selling) Regulations 2000, you have the right to withdraw from this transaction. Details of your right to withdraw will be sent to you with the Goods when they are delivered and can be found in Clause 9 below. PLEASE NOTE THAT THE RIGHT TO WITHDRAW FROM THE CONTRACT DOES NOT APPLY IN RESPECT OF ANY AUDIO OR VIDEO RECORDINGS OR COMPUTER SOFTWARE WHICH HAVE BEEN OPENED BY YOU.

THESE CONDITIONS DESCRIBE THE BASIS FOR PURCHASE BY YOU AND SALE BY US OF THE PRODUCTS DESCRIBED ON THIS WEB SITE.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
9.Right to Cancel

9.1You have a cooling off period of 14 days after the date on which you have received the Goods to cancel the Contract, and return the Goods at your cost and receive a full refund of the purchase price but no delivery cost providing the item is not a digital file or custom made to order.

9.2 During the cooling off period any cancellation must be given by written notice by either party.

9.3 Goods must be returned complete and undamaged with all accessories and instructions. The original packing must be returned in reasonable condition.

9.4 The right to cancel this contract will not apply in respect of: Personalized Goods, or custom made items. Our cross stitch kits are custom made to order.

9.5 In the event that we supply substituted Goods to you in accordance with the provisions of Clause 2, your right to cancel is as set out as above except that the cost of returning the Goods shall be borne by you.

9.6 PDF patterns by email or downloaded cannot be refunded once emailed.

10: Puzzles:
10.1
We have provided a digital file as an example to show the image of the puzzle but we would like to inform you that the image can be cropped even more than shown and we will not take responsibility for this.

10.2: The images shown can vary in colour from different computer screens so if the colours are not what you were expecting we will not be able to refund any of our products as they are custom made to order.

IMPORTANT!!
Our Needle Minders are to be kept away from small children and electrical goods. We will not take responsibility for any damages made by the strong magnets provided.

Please keep all plastic packaging and embroidery needles away from children. Also please keep all threads away from animal to avoid choking.
Payment
5. Terms of payment

5.1 Upon providing us with details of the Payment Card and submitting the Order you :

5.1.1confirm and undertake that the information contained within the Order is true and accurate and that you are duly authorised to use the Payment Card; and

5.1.2 authorise us to deduct from the Payment Card account the full price of the Goods and all other payments which may become due to us under the Contract.

5.2If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Order or suspend any further deliveries to you. This does not affect any other rights we may have.

5.3Where Goods are returned by you in accordance with your rights under the provisions of Clause 9, we shall credit the Payment Card with the appropriate amount.

5.4 We will not pass your personal information on to any third party without your permission. Unless solely due to our negligence we cannot be held liable for any losses you may suffer. If in any event your payment card is used fraudulently you are entitled to cancel the payment and be reimbursed by the card issuer without being charged for the loss.
Shipping
6.Delivery

(Allow up to 15-40 days for posted items as we are based in Surrey UK)

6.1Delivery of the Goods shall be made by us or our carrier to the address for delivery shown in the Order Form. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. Once the Goods have been delivered in accordance with your delivery instructions, you will be responsible for them. Our responsibility for everything other than damage due to our negligence or due to a manufacturing design or design fault will cease upon delivery.

6.2We will do all that we reasonably can to meet the date given for delivery or, if no date has been agreed, within 30 days of the order date. We cannot be held responsible for delays beyond our control. If we are unable to make the delivery date we will contact you. If delivery cannot be made within 30 days of the given delivery date you will be entitled to either arrange a revised date or cancel the order and receive a full refund. If we are able to make delivery in advance of the given date we will contact you.

6.3If the order is a multiple order and we are unable to make delivery of the whole order but are able to deliver part we will contact you, informing you of this, and delivery will be on a mutually agreed date. In this instance delivery will be said to be made in installments. Each delivery shall constitute a separate contract and any failure by us to deliver any one or more of the installments in accordance with these conditions, or any claim by you in respect of any one or more installments will not entitle you to treat the contract as a whole as repudiated.

6.4If we fail for any reason within our control to fully/partially deliver your Goods any reimbursement shall be no more than the price of the Goods, together with any delivery and/or reasonable return costs.

6.5Either party is entitled to cancel the contract in respect of non-performance of obligations in relation to delivery. If cancelled we will refund you any monies already paid by you and any reasonable return costs incurred by you.
Additional policies and FAQs
GeckoRouge holds complete copyright for all patterns sent either by email or post. They are not to be shared or sold. When you purchase a design from GeckoRouge you are hereby agreeing to our terms and conditions, if these terms and conditions are to be broken Geckorouge has every right to sue for copyright fraud. Also as we license artists work the artist also has right to sue as it is also a breech of copy right as you are using their design.

If you have any questions on this matter feel free to contact us.

All of our cross stitch kits are custom made to order by hand to fulfill our customers requirements (ie thread lengths needed for certain counts). Each kit usually takes around 4-10 working days depending on our volume of orders and the size of the kit/order. However please refer to the shipping times when purchasing as this can be up to 4 weeks to manufacture due to high demand.

Thread usage:

We give 40% extra thread than the allowance recommended with our designs. We will provide more threads should you run out, but we will not provide extra at our cost if the stitching is done with the 'parking method' as it uses unnecessary large amounts of threads which is not calculated.
We will not give more thread if the floss has been used in excess ie carried over more than 5-10 stitches continuously throughout the design. The back should be almost identical to the front but we have allowed for a little carry over.
We will not provide more thread if the aida count has been changed by you. We will provide thread for the amount listed only, so 25 count 1x1 must be stitched using one strand over one stitch if you were to use two strands we will not provide more. Our 14 count and 18 count are to be stitched using two strands over one stitch.

We are happy to sell extra floss should it be needed, if in doubt feel free to contact us.

Our working days are : Monday - Friday 9am - 5pm (UK time)
We ship packages Mondays, Wednesdays and Fridays.


FAQs:

DO YOU SELL PDFs OR PRINTED PATTERNS?
The answer is sorry we no longer offer this option, we sell full kits only unless otherwise stated in the listing so please keep this in mind before contacting us.
______________________________________________________________-
CAN YOU MAKE A CUSTOM CHART/KIT FROM MY OWN IMAGE?
I'm sorry but due to high demand we no longer offer this as a service.
________________________________________________________________
CAN YOU MAKE THIS KIT/DESIGN BIGGER OR SMALLER?
I'm sorry but due to high demand we no longer offer this as a service due to the time involved to re-chart a design.
________________________________________________________________
CAN YOU DO EXPRESS SHIPPING?
Yes we can using FedEx but an extra cost is involved based on where it is going and the size of the kit.
___________________________________________________________________
DO YOU OFFER PRINTED CANVAS?
Sadly at this time no we don't but we are looking into this option in the near future.
___________________________________________________________________
DO YOU OFFER LAYAWAY?
Yes we do, please contact us for more details.
_____________________________________________________________________
CAN I LICENSE MY ART WITH YOUR COMPANY?
We are always looking for new unique designs so please don't hesitate to contact us with a portfolio or a link to your website for us to view.
____________________________________________________________________
Privacy
Privacy Policy
This privacy policy sets out how uses and protects any information that you give when you use this website.

is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Name and payment details
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

Consent is required for GeckoRouge Ltd to process both types of personal data, but it must be explicitly given. Where we are asking for personal data we will always tell you why and how this information will be used.

You may withdraw consent by emailing us on Contact [!at] GeckoRouge.com or by writing to us at GeckoRouge Ltd, Trident Court, 1 Oakcroft Rd, Chessington, Surrey, England KT9 1BD.
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To process your order and obtain payment
Internal record keeping
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting​​​​​​​ served by us:

We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation Act 2018. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

More information

Last updated on Mar 16, 2016
Frequently asked questions

Do you sell pattern only?

Sorry but apart from our 'Colour in cross stitch' range, we are strictly a kit only company.

Do you ship abroad?

Yes we will ship worldwide.

Please be sure to provide the correct shipping details to avoid delays at customs. Shipping outside the UK can take 10-20 workings days to arrive once dispatched.