gemagenta
Amsterdam, The Netherlands |
Announcement
Thank you for visiting my shop!
PROCESSING TIME / READY TO SHIP
My current processing time is 1.5 to 3 weeks depending on the item.
Alternatively, you can visit my READY TO SHIP section to find jewelry that is ready to be shipped the next business day.
ESTIMATED DELIVERY TIMES
AFTER the processing time, delivery inside the Netherlands normally takes 1-5 days, inside Europe 1-4 weeks, and worldwide generally 2-4 weeks (but up to 8 weeks, depending on how smooth your local post service works).
Please have in mind that because of the COVID situation, packages might take even longer to arrive. Thank you for your patience!
TRACKING NUMBER AND INSURANCE
The FREE Standard Shipping although most of the time is very safe and fast, DOES NOT include tracking number or insurance. If you want your order to be traceable or refundable in case of loss, please upgrade to Registered & Insured shipping at checkout or convo me so I can arrange it before shipping your order.
I can also arrange express shipping with a private courier like UPS.
THE FASTEST SHIPPING OPTION
Alternatively, I could ship your order with a private courier like UPS, shipping takes only 2-7 days (after my processing time) depending on your location, and prices go from 10euros (Netherlands), 17euros (Europe), up to 40 - 50euros (International).
Message me if you want a quote or a special listing including UPS shipping.
Thank you for stopping by and for supporting handmade ♥
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Welcome to my shop!
Every piece of jewelry has a story behind, which I hope blends with your own ♥
Thank you so much, Etsy for making me a Featured Seller!
http://www.etsy.com/blog/en/2012/gemagenta/
♥ INSTAGRAM
http://instagram.com/gemagenta
♥ BLOG
http://gemagenta.blogspot.com
Do you want to see me crafting a ring from scratch?
Watch my video! ▶ http://vimeo.com/gemagenta/lingeriering
Announcement
Thank you for visiting my shop!
PROCESSING TIME / READY TO SHIP
My current processing time is 1.5 to 3 weeks depending on the item.
Alternatively, you can visit my READY TO SHIP section to find jewelry that is ready to be shipped the next business day.
ESTIMATED DELIVERY TIMES
AFTER the processing time, delivery inside the Netherlands normally takes 1-5 days, inside Europe 1-4 weeks, and worldwide generally 2-4 weeks (but up to 8 weeks, depending on how smooth your local post service works).
Please have in mind that because of the COVID situation, packages might take even longer to arrive. Thank you for your patience!
TRACKING NUMBER AND INSURANCE
The FREE Standard Shipping although most of the time is very safe and fast, DOES NOT include tracking number or insurance. If you want your order to be traceable or refundable in case of loss, please upgrade to Registered & Insured shipping at checkout or convo me so I can arrange it before shipping your order.
I can also arrange express shipping with a private courier like UPS.
THE FASTEST SHIPPING OPTION
Alternatively, I could ship your order with a private courier like UPS, shipping takes only 2-7 days (after my processing time) depending on your location, and prices go from 10euros (Netherlands), 17euros (Europe), up to 40 - 50euros (International).
Message me if you want a quote or a special listing including UPS shipping.
Thank you for stopping by and for supporting handmade ♥
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Welcome to my shop!
Every piece of jewelry has a story behind, which I hope blends with your own ♥
Thank you so much, Etsy for making me a Featured Seller!
http://www.etsy.com/blog/en/2012/gemagenta/
♥ INSTAGRAM
http://instagram.com/gemagenta
♥ BLOG
http://gemagenta.blogspot.com
Do you want to see me crafting a ring from scratch?
Watch my video! ▶ http://vimeo.com/gemagenta/lingeriering
Items
Featured items
All Items
Reviews
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Elinor on Dec 5, 2020
5 out of 5 starsQuick delivery and so happy with the end result! Gorgeous Christmas present for my fiancé!
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Newbookworm on Nov 27, 2020
5 out of 5 starsI bought two articles, and they are just so beautiful. Very dainty and very well made.
Thank you so much ! -
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Mariam on Nov 6, 2020
5 out of 5 starsNot only did my partner and sister love their gifts, it was amazing working with such qn artist.
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Linda on Sep 7, 2020
5 out of 5 starsThe necklace and charm are beautiful. There was a lot of thought put into the presentation and packaging - it was all very charming (no pun intended)! I received my order quickly. I will order again.
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Eiffel on Aug 24, 2020
5 out of 5 starsi could tell from the get-go that the product would be made with heart. the delivery address was handwritten and patterns were drawn around my name. inside, there was a greeting card and of course the necklace itself. everything was made really nicely, with quality and the packaging was really pretty.
customer service was also really well.
overall, i’m extremely satisfied and i will definitely order more from this store. -
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basmithgoblue on Jan 16, 2021
5 out of 5 starsI bought three tiny Amsterdam house necklaces, each a little different, to commemorate a wonderful trip taken there with my best friends. I can't wait to gift them when we get together. They are delicate and unique. Wonderful communication and the packaging is also special and beautiful. Thank you!
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Stefanie on Jan 11, 2021
5 out of 5 starsLOVED THIS! it turned out so amazing, and the recipient loved it! Would buy from this shop again. Since out of my country, it did take a little time for shipping, so plan for that when buying. Did come faster than expected though
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Trevor on Jan 9, 2021
5 out of 5 starsMy wife saw this and it was very close to postage deadlines...thankfully there was one in stock which was posted speedily and arrived in plenty of time. She absolutely loved it when she opened it Xmas day. She was amazed at the detail and craftsmanship ... excellent Etsy seller... perfect communication and advice and beautiful piece.
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Ellen on Jan 5, 2021
5 out of 5 starsThis necklace is perfect! It was shipped out really quickly it took about 5 weeks to arrive to the Midwest US, so plan accordingly), and the communication was great. The quality is excellent. It was a gift for my sister, and she loves it.
About gemagenta
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Hand sculpted wax models from the Amaranta collection, ready to be casted into silver, always an exciting process!
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My studio in Amsterdam
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On some pieces I directly work with metal sheets, like the Lingerie collection, every piece is pierced by hand.
Every piece of jewelry has a story behind, which I hope blends with your own...
I love going to museums and admiring antique jewelry, not just because it's beautiful, but mostly because I enjoy fantasizing about the hassles the jeweler had to go through in the creation process and about what story he wanted to tell in such a small piece of art.
How the owner left those scratches and marks? When did she wear it? Was it a gift? A heritage? Did the jewel accompanied her in a secret date? Or did she wear it for a long time?
Jewels mark our life, and are the silent witnesses of very special moments -many of them of happiness-, and I feel so thrilled to be part of that experience.
I'm not concerned about fashion trends, I'm also not into creating overly complex conceptual jewelry and I'm not married to a certain style or muse.
My ideas flows freely according to the stories I want to tell coming from many different sources of inspiration, straight from my heart and my imaginary to yours.
My jewelry is delicate, highly detailed, feminine, and many times playful. The deepest richness of my pieces lay in their inspiration, and their deepest beauty in the interaction with their future owner, which turns them alive.
My brand name is simply the blend of the things I love to do the most: from spanish "gema", which means gem or jewel, and "magenta" which is one of the basic printing inks, relating to my illustration hobby.
Do you want to see me crafting a ring from scratch?
Watch my video! ▶ https://vimeo.com/gemagenta/lingeriering
Shop members
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Lorena Martinez-Neustadt
Owner, Maker, Designer, Curator, Illustrator
Mexican by roots, Argentinian by love, Amsterdammer by choice. I’m an Industrial Designer, an Illustrator, a World traveler, and most of all: a passionated Jeweler!
Shop policies
Alternatively, you can visit my READY TO SHIP section to find jewelry that is ready to be shipped in 1-2 business day.
If you want to increase the chances of receiving your jewelry by Christmas I advise you to place your order before November 15th (outside of Europe), November 25th (Europe), December 10th (Netherlands).
HOWEVER, due to the Covid-19 emergency, I CANNOT provide a Christmas delivery guarantee because PostNL doesn't give me any specific delivery date and this year the postal service will be specially overloaded.
Alternatively, I could ship your order with a private courier like UPS, shipping takes only 2-7 days (after my processing time) depending on your location, and prices go from 10euros (Netherlands), 17euros (Europe), up to 40 - 50euros (International).
Message me if you want a quote or a special listing including UPS shipping.
Thank you for stopping by and for supporting handmade ♥
Accepted payment methods
Returns and exchanges
I gladly accept cancellations
I don't accept returns or exchanges
Returns and exchange details
2) The pictures and text of the products describe them faithfully. However, if you receive your product and is not what you expected, you can ship it back to Amsterdam (you'll have to pay for shipping) and when I receive it I'll refund your money (except shipping charges).
3) UNDER THIS MOON SERIES: Please have in mind that I can't accept returns on these items because they're custom made (unless they arrive damaged, of course).
If you want to be sure that you will like your moon phase please feel free to contact me before placing your order so I can send you a picture of how your moon would look.
Payment
Shipping
2) I will ship to your Etsy account address. If you want it delivered to another address please let me know immediately after payment.
3) The FREE Standard Shipping, although most of the time works great, DOES *NOT* INCLUDE TRACKING NUMBER OR INSURANCE (in case of delay, loss, or damage).
If you prefer your order to be insured and with a tracking number you can UPGRADE to REGISTERED & INSURED shipping when placing your order (if you missed this step when fulfilling your order please contact me so we can arrange it)
4) AFTER the processing time, delivery inside the Netherlands normally takes 1-5 days, inside Europe 1-4 weeks, and worldwide generally 2-4 weeks (but up to 6 weeks, depending on how smooth your local post service works).
Please have in mind that because of the COVID situation, packages might take even longer to arrive. Thank you for your patience!
5) I'm not responsible if POST NL loses a package unless you have chosen the REGISTERED & INSURED shipping option.
6) I can't be responsible if a package gets lost due to an incomplete or wrong shipping address provided by the buyer.
7) If you are in a rush or prefer to have your order shipped with a private courier like UPS or FedEx please contact me so I can arrange it.
8) For orders outside the EU import duties, taxes and charges are not included in the item price or shipping charges.
Additional policies and FAQs
All the pieces you will see in my shop are made by hand, so you might find tiny differences with the one you see in the picture, giving your jewelry its unique character.
MEASUREMENTS
Exact measurements are specified on each listing so please check before purchasing.
Many of the pictures you will see are close ups of the pieces to show them in detail and can be deceiving if used as a size reference.
GUARANTEE
All my pieces are thought to last many many years. If your jewelry lneeds a good clean-up, polishing, re apply patina, etc., you can ship it to me and I will gladly do it for free (you just need to pay for the shipping).
Silk cords are not as long lasting as a silver chains, if it gets broken I can sell you a new cord separately.
CUSTOM ORDERS
I'm open for creating custom designs, feel free to contact me!
More information
Frequently asked questions
How does a New Moon charm look?
For making a New Moon I make a Full Moon charm, full of craters and details and then I make it black through patina oxidation (you will still be able to see the engraving).
Can I swim and shower with my jewelry?
Please have in mind that soap, lotions, perfumes, humidity and chlorine can make silver jewelry look dull, or even oxidize it.
I recommend to remove your jewelry when you take a shower, swim or sleep.
If with time it doesn't look as bright as new don't panic, just contact me so I can give you some tips on how to clean it up, or ship it back to me and I will gladly do it for you.
Is the silk cord long lasting?
It all depends on how gently you wear it and how often you adjust the length.
I have customers (myself included) using their silk necklaces daily already for years.
And some others write me just after a few months because the cord snapped after getting caught onto something. If that happens, no worries - you can purchase a new silk cord and I'll give you instructions on how to reattach your charm (or I could also do that for you if you send me your charm).
Is the black patina (oxidation) permanent?
It depends on how much the oxidized parts are in contact with your skin/clothes. I.E., on earrings it can be very long lasting, on rings (like the black Lingerie ones) constantly in contact with your skin, the patina will be eventually rubbed off.
Some customers find the fading effect pleasing because the jewelry transforms acquiring a "personal patina" look.
Other customers prefer their jewelry to look just as new, if that's the case, patina can be re applied!
Here's an easy tutorial for fully black pieces: http://bit.ly/2ypwUTn
If patina has to be re applied in certain areas (moon charms) it has to be made with a fine brush and a patina solution, I can guide you through the process, or I will do it for you for free, just contact me!
General Care Instructions
Avoid showering, swimming, exercising or sleeping with your jewelry. The salt, sand, chlorine, sweat and soap can tarnish it.
Avoid using silver cleaning solutions in jewelry with patina or stones, since some chemicals can be harmful, use instead warm soapy water.
Wear your jewelry! your body is constantly polishing it and the oil from your skin protects it from tarnishing.
If patina starts to fade away don't worry, it can always be re applied, I can guide you through the process or you can send it back to me and I'll be happy to give it maintenance.
When not wearing your jewelry keep it in a closed box to prevent contact with air and humidity (avoid keeping them in the bathroom).
Keep it neatly organized so it doesn't get scratched.
Gift wrapping and packaging
I neatly pack every order so it's ready to be gifted away.
If you're directly shipping your order to the gift recipient and you would like me to include a special note please let me know when placing your order and I will be happy to do it!
Do you provide tracking number?
Yes! But only if you UPGRADE to Registered & Insured shipping when placing your order.