gempalace

Extraordinary Gemstones for Handmade Jewelry!

Singapore, Singapore · 17457 Sales

gempalace

Extraordinary Gemstones for Handmade Jewelry!

Singapore, Singapore 17457 Sales On Etsy since 2010

5 out of 5 stars
(6739)

Announcement   We will be changing our business name later this month. Please enjoy 40% off for one week Aug 4-11 as we transition! Thanks!

We ship from Singapore. WE LOVE OUR CUSTOMERS! Bulk Discounts:
USD $100 - $199 - 10% - CODE1
USD $200 - $399 - 15% - CODE2
USD $400 - $699 - 20% - CODE3
USD $700 - $999 - 25% - CODE4
USD $1000 + - 30% - CODE5

WE CAN DRILL ALMOST EVERYTHING in our store & turn them into BEADS!! Just ask.

Announcement

Last updated on Aug 4, 2017

We will be changing our business name later this month. Please enjoy 40% off for one week Aug 4-11 as we transition! Thanks!

We ship from Singapore. WE LOVE OUR CUSTOMERS! Bulk Discounts:
USD $100 - $199 - 10% - CODE1
USD $200 - $399 - 15% - CODE2
USD $400 - $699 - 20% - CODE3
USD $700 - $999 - 25% - CODE4
USD $1000 + - 30% - CODE5

WE CAN DRILL ALMOST EVERYTHING in our store & turn them into BEADS!! Just ask.

Siam Gem Palace

Contact shop owner

Siam Gem Palace

View all 683 items

Reviews

Average item review
5 out of 5 stars
(6739)
View all 6739 reviews

Updates

Fresh off the polishing wheels! More looooooong ocean jasper and other gorgeousness coming down the pipelines ...

About

WE ARE ROCK HOUNDS & GEM GEEKS!

We are a U.S. couple that is living and working overseas. We have been sellers on Etsy since 2010. In that time, we have moved 3 times - from New York City, to Bangkok, to Singapore. All the while, we've maintained an awesome set of customers who've come along with us on our rock hounding adventures ...

So, first and foremost, we are ROCK HOUNDS and GEM GEEKS!!

One of us is a Graduate Gemologist and the other a bench jeweler / stone cutter.
Our fascination with stones have taken us all over the world.

We love to name obscure gems going down the alphabet while sitting around or waiting for a bus. We also make travel plans around finding gemstones - we've been to Brazil, Myanmar, Mexico, Indonesia (and lots more!) hoping to find unique material. One day, we would love to go to Madagascar!

When we lived in NYC, we used to take our hammers and chisels, go down the banks of the Hudson River and 'mine' for garnets.

We feel a bit like pirates with a booty of treasure at this point. Please enjoy what we've found! xoxo

If you're wondering how we do what we do:

We buy rough material directly from miners and small-scale traders. This means we know the people we buy from well; we sit with them, visit their homes, and hand select all the rough we buy. This is how we maintain a level of quality you cannot find from resellers. We look at each piece of rough and decide how best to cut it and release its color and unique features - that is why our gems are unique and different from the rest. And this is how we bring you the best quality; we will cut off parts of the rough that detract from the gems before faceting and polishing (a commercial cutting factory will not do this because it means losing $ on the material.) We hope you see the value in what we do and support us by shopping with us :)

Custom cutting & wholesale welcome! Convo us.

Around the web

Shop members

  • Gem Palace

    Owner

    We're from NYC but now live and work in Singapore. We're made up of a Graduate Gemologist and a bench jeweler/stone cutter.

  • Rebecca

    Owner, Customer Service, Shipper

    A Graduate Gemologist from the Gemological Institute of America (NYC.) Wears ALL the hats. Married to J.

  • J.

    Creator, Photographer

    A stone cutter and bench jeweler. He cuts / polishes with his own hands A LOT of the stones we have for sale from the rough. Oh, and he takes all the beautiful photos in our shop. Whaaaada guy!

  • Jessica

    Assistant

    Awesome Girl Friday based in Brooklyn, NY who helps us with everything! Administration, advice, returns, graphic design etc.

Shop policies

Last updated on June 16, 2017
We hope to inspire you with our slightly quirky & unusual selection of gemstones!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
PayPal & Direct Checkout. All major credit cards.
Shipping
We ship worldwide from Singapore!
And at $5.00 flat rate, you can buy as much as you'd like and not worry about the shipping costs!

We ship by Registered Post or FedEx.
Registered Post: a tracking number is provided and a signature required.
Typical arrival times (barring any customs delays):
U.S. & Canada - 10-14 days
Europe - 7-10 days
Asia / Australia - 5-7 days

FedEx: Insurance value of up to $100
arrival times:
3 business days (U.S. & Canada)!
4-5 business days (all other countries)!
Refunds and Exchanges
We want you to jump with joy when you receive our packages and your complete satisfaction is very important to us!

We offer full return / refund on all items EXCEPT diamonds.
NO RETURNS OR REFUNDS ON DIAMOND PURCHASES OF ANY KIND.

Other exceptions:

• We do not accept returns on custom orders. We usually ask for a deposit for custom orders, this deposit is non-refundable
* We do not accept returns on layaway items made with multiple payments
* We do not accept returns on sale or discounted items

** Beads - we ask that you return these strung (not loose) when possible.

Please ship the return items in their original condition and packaging.

• Customer is responsible for return shipping fees.
• If you received FREE SHIPPING of any kind (FedEx or registered post), and if you are receiving a refund, the refund will be made minus the amount paid for shipping the item(s) to you.
Additional policies and FAQs
WE LOVE OUR CUSTOMERS!

BULK DISCOUNTS:
$100 - $199 - 10% - CODE1
$200 - $399 - 15% - CODE2
$400 - $699 - 20% - CODE3
$700 - $999 - 25% - CODE4
$1000 + - 30% - CODE5

Due to past experiences, we may not ship to certain countries. We will contact you if that's the case. This is rare. Thank you!