GemsByKelley
Star Seller.
This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.
Announcement
• CUSTOMER SERVICE PHILOSOPHY • I promise friendly, professional service. I want you to love your new jewelry. Your happiness is my top priority. If you're not 100% satisfied for any reason, please contact me. I'll gladly work with you to reach a solution. I have over 1,800 five-star reviews that reflect my commitment to my customers.
• SHIPPING & PACKAGING •
Domestic orders for $35 or more ship free. You'll receive a tracking number and complimentary gift packaging with every order. Every crystal jewelry order comes with a free gift: a beautiful card that outlines the metaphysical properties of each crystal in your order. I'm based in Minneapolis, Minnesota U.S.
• REFUNDS & EXCHANGES •
Returns are simple. If you'd like a refund or exchange for any reason, simply send me an Etsy conversation within two weeks of delivery. Please return the jewelry to me within 30 days of the original delivery. When I receive the returned item, I will refund the purchase price of the jewelry to you.
• SPECIALIZING IN HANDMADE JEWELRY SINCE 2013 •
Sterling Silver Jewelry • 14K Gold Filled Jewelry • Natural Gemstone Jewelry • Women’s & Men’s Beaded Crystal Bracelets • Stone and Crystal Pendants
Questions? Reach out!
All my best,
Kelley
Connect with Gems by Kelley:
www.kelleybrenburke.com
www.facebook.com/gemsbykelley/
www.instagram.com/gemsbykelley/
Announcement
• CUSTOMER SERVICE PHILOSOPHY • I promise friendly, professional service. I want you to love your new jewelry. Your happiness is my top priority. If you're not 100% satisfied for any reason, please contact me. I'll gladly work with you to reach a solution. I have over 1,800 five-star reviews that reflect my commitment to my customers.
• SHIPPING & PACKAGING •
Domestic orders for $35 or more ship free. You'll receive a tracking number and complimentary gift packaging with every order. Every crystal jewelry order comes with a free gift: a beautiful card that outlines the metaphysical properties of each crystal in your order. I'm based in Minneapolis, Minnesota U.S.
• REFUNDS & EXCHANGES •
Returns are simple. If you'd like a refund or exchange for any reason, simply send me an Etsy conversation within two weeks of delivery. Please return the jewelry to me within 30 days of the original delivery. When I receive the returned item, I will refund the purchase price of the jewelry to you.
• SPECIALIZING IN HANDMADE JEWELRY SINCE 2013 •
Sterling Silver Jewelry • 14K Gold Filled Jewelry • Natural Gemstone Jewelry • Women’s & Men’s Beaded Crystal Bracelets • Stone and Crystal Pendants
Questions? Reach out!
All my best,
Kelley
Connect with Gems by Kelley:
www.kelleybrenburke.com
www.facebook.com/gemsbykelley/
www.instagram.com/gemsbykelley/
Items
Featured items
All Items
Reviews
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Katelyn Babi on Oct 14, 2021
5 out of 5 starsVery pretty small pearls. Gave as a gift for my mother-in-law
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Miriam on Oct 13, 2021
5 out of 5 starsThis bracelet is absolutely perfect! It is so beautiful. The pearls are very similar in size and shape, giving it a very elegant look, as compared to some fresh water pearl jewelry. I feel like a princess whenever I wear this. It is a dream come true for me to own such a beautiful string of pearls.
I will definitely order from this shop again, the next time I have money to spend on myself or one of my loved ones. -
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Jessica on Oct 25, 2021
5 out of 5 starsMy second bracelet and it’s just as beautiful as the first one ✨
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Merryn on Oct 21, 2021
5 out of 5 starsBeen a customer for a long time, and Kelley's work is always top notch and beautifully done. The customer service is wonderful, and I will be a customer for many years to come! Thank you!
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joan on Oct 18, 2021
5 out of 5 starsAttractive, well made bracelet that meets expectations. Owners are a pleasure to deal with if help is needed.
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joan on Oct 18, 2021
4 out of 5 starsColors are less vibrant than pictured on computer. I realize this is a common problem. Quality is very good. I would order again from you.
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Yves on Oct 16, 2021
5 out of 5 starsItems were beautiful. My wife loved them. Excellent Bday gift 😁
Updates
About GemsByKelley
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My friend Megan is my model. She's also in my neighborhood book club. She's beautiful inside and out.
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Hi! I'm Kelley! I design, make, & ship your Gems by Kelley jewelry. I also take all of the non-modeled listing photos.
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I call this shot "Wonder Woman".
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Welcome to The Gem Den! I work in my home studio in Minneapolis, Minnesota. This is our dog, Murphy
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You'll find a lot of blue, purple and green in my shop. They're my favorite colors.
"The things you are passionate about are not random. They are your calling." ― Fabienne Fredrickson
Hi! I'm Kelley!
Most days, you can find me working at our Minneapolis home with our two dogs, Gracie and Murphy. I'm a self-employed artist with three businesses. My work brings me so much joy. But it wasn't always that way.
I spent 20 years of my life working corporate retail. Twenty years. It was the best possible kind of corporate retail. I managed a Barnes & Noble bookstore. I love books and book people. But I’m a true introvert, and retail is not a great match for introverts.
I started making jewelry as a creative outlet in 2005. In 2013 I summoned up all my courage to open my first Etsy shop, Gems by Kelley. Two years later, I made the biggest leap of my life - I quit my job at Barnes & Noble to be a full-time artist.
By 2017, I had made over 5,000 pieces of jewelry. I was ready for a second creative outlet. I began dabbling in lettering and art. I discovered the Apple Pencil and the digital illustration app Procreate. I love sketching on my iPad. I began selling commissioned portraits of homes, buildings and pets. I have a second Etsy shop for custom portraits under my name, Kelley Bren Burke. www.etsy.com/shop/KelleyBrenBurke
In 2020 I became a Skillshare Teacher. Skillshare is an online learning community with thousands of classes for creative and curious people. I'm a lifelong learner, and I've been taking classes on Skillshare for years. It's one of my favorite things to do. If you'd like a two free two-month premium membership to explore Skillshare, here's a link: https://skl.sh/2V5TATR
But back to Gems by Kelley: Even after over 8,000 Etsy sales, each order makes me happy. My iPhone makes a Cha-Ching sound when I get an order, and I respond to each one by saying ”WOO HOO!” I've "WOO HOO'd" at lots of places: at book club, driving my car, at the vet, at a restaurant, at the mall, walking the dogs, out with my friends . . . But usually I'm at home. If my husband Chris is around, he'll woo hoo, too!
We call my home studio "The Gem Den". I create, photograph, pack and ship my jewelry in The Gem Den. My husband Chris sometimes helps with shipping to get orders sent to you quickly. After living with me, he knows more about jewelry than he ever wanted to know.
I hired my first part-time assistant in April 2019. Her name is Jessica, and she’s awesome. I hired a Ashley, a second part-time assistant in March 2020. They are amazing women and they’ve became my friends. I’m grateful for their help.
I’m beaming out a huge heartfelt thank you to everyone who supports me as a self-employed artist. If you’ve purchased my work or cheered me along, thank you. I’m doing what I love, and my life is infinitely more joyful because of it. Thank you.
Questions? Reach out!
All my best,
Kelley
Connect with Gems by Kelley:
kelley [!at] kelleybrenburke.com
www.kelleybrenburke.com
www.facebook.com/gemsbykelley
www.instagram.com/gemsbykelley
Shop members
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Kelley
Owner, Maker, Designer, Photographer
I'm a Minneapolis Jewelry Designer. I create, photograph & ship Gems by Kelley jewelry. I love working from home. I spend my days working with jewelry, listening to audiobooks & podcasts, and hanging out with our dogs. I'm forever grateful for that.
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Ashley
Assistant, Maker
Ashley is my part-time assistant. She makes jewelry. Ashley loves reading, hiking, and dogs. But mostly, dogs. She started working with me in the spring of 2020.
Shop policies
Shipping
Payment options
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Customer Service Philosophy
I want you to love your new jewelry. Your happiness is my top priority. If you're not 100% satisfied for any reason, please contact me. I'll gladly work with you to reach a solution. Solutions may include returns, exchanges or modifications.
FREE Shipping Within the United States
• FREE SHIPPING - Domestic orders for $35 or more ship free.
• You'll receive a USPS tracking number when your order is packaged.
U.S. residents may choose one of two USPS shipping options at checkout:
1) First Class Package: free for orders of $35 or more. Estimated 2-5 business days in transit
2) USPS Priority Mail: estimated 2-3 business days in transit.
December 2020 update: USPS is experiencing unprecedented package increases due to the holiday, along with limited employee availability due to the COVID pandemic. If there are delays within USPS, we appreciate your patience.
Gift Packaging
I ship every order in a jewelry box with ribbon. Every crystal jewelry order comes with a free gift: a beautiful card that outlines the metaphysical properties of each crystal in your order. If you'd like to send a gift directly to someone, I'm happy to include a personalized note on a small enclosed note card. If you'd like that, please write me a note at checkout.
Bracelet Sizing
• Please measure your wrist snugly. Add .5 inch to the wrist measurement to determine your bracelet length. For example, a 7 inch long bracelet works well for a 6.5 inch wrist (measured snugly). If your desired bracelet length is not listed, please leave me a note at checkout. I can also do bracelet lengths in .25 inch increments.
• To measure your wrist, wrap a flexible tape measure around your wrist. No ruler? You could do an internet search for "actual size ruler" and print one.
• Ordering a bracelet as a gift? A 7 inch long bracelet works well for most women. An 8 inch long bracelet works well for most men.
• Or add an extender chain to any GBK bracelet:
www.etsy.com/listing/263819252/sterling-silver-extender-chain-add-on
Metaphysical Properties of Crystals
Free gift with each crystal jewelry purchase from Gems by Kelley: a beautiful card that outlines the metaphysical properties of each crystal in your order.
These cards may serve as a reminder of the positive intentions that you would like to achieve with the support of your new crystal jewelry. The cards are also perfect to include with the jewelry that you purchase as gifts.
I hope these cards will make your purchase more meaningful and heartfelt.
Want to know more? Here's a complete list of every crystal in my shop, along with their metaphysical properties:
https://www.kelleybrenburke.com/crystal-meanings
What does gold filled mean?
Gold filled beads deliver karat gold at a more affordable cost than solid gold. Gold filled materials have a solid layer of gold (in my shop, usually 14 karat gold) over a base metal. The karat gold layer is at least 5% of the item's total weight. Gold filled is more durable than gold plated.
What if I don't know what bracelet size to get?
New! I'm now offering two inch long sterling silver extender chains, which you can add to any of my clasp bracelets. The extender chain makes it easy to get a good fit, because you can clasp onto any link in the chain.
Add a sterling silver extender chain to any of my bracelets with this listing:
www.etsy.com/listing/263819252/sterling-silver-extender-chain-add-on
Questions? Please send me an Etsy convo.