Ana284 on Dec 10, 2016
I have purchased items from Gem's Gallery before and as usual, I was not disappointed. The item I requested to be made was exactly what I asked for and what I expected. It is stunning. Joanna's customer service is fantastic; she discussed with me what I wanted and made every effort to make sure I got the item I asked for, and in time. She sent me many photo's of the finished item to make sure I was 100% happy with it before it was sent out. As usual it was posted out quickly and very beautifully presented. Many thanks Joanna!
About me...yesterday and today
A long time ago I got married and I gave birth to my two beautiful daughters.
I left my furniture designer job and I dedicated all my time to upbringing my children and keeping family warmth.
During that time I also changed my profession and graduated as a landscape architect. While thinking of the beauty of the landscape and the vast creative possibilities I learned exactly what I was interested in.
However, I still felt a strong need for changes and creation. Somewhere, in the background of the happy family life, projects were born which helped me to fulfill my artistic needs.
The twist of different events has allowed me to realize my interest in stones.
I have always liked their natural beauty, variety and richness of shapes. With this passion I had to establish the best way of harnessing the stones natural beauty and how best to display their beauty...
I like experiments. In my work, I often use materials and colours which are in contrast. I like to push the boundaries with sophisticated combinations.
I am inspired by the unique shapes and vibrant colours - it is the beauty of the nature.
Owner, Maker, Designer, Curator, Photographer
We like experiments. In our work, we often use materials and colours which are in contrast. We like sophisticated juxtaposition.
We are inspired by unique shapes and vibrant colours of the stones - the beauty of the nature.
So browse away and enjoy our collection! :)
Accepted payment methods
Gems Gallery reservs the right to cancel any order, in particular if the payment is delayed for more then 3 days.
*PLEASE MAKE SURE YOUR PAYPAL ADDRESS IS CORRECT AS WE USE THAT INFORMATION FOR SHIPPING*
The products are packaged and shipped within 1 working day in average, from the day the payment is received by us. However, in some circumstances, the process may take a bit longer but should never exceed 3 weeks. We will contact you if there will be any issues in completing your order.
Please remember that our shipping fee covers not only postage, but also the bubble wraps, packaging of purchase, tape, printing label and ink as well as a small handling fee.
Refunds and Exchanges
If for any reason you are not satisfied with your purchase, you are entitled to return it within 7 working days from the day you have received your goods.
Please ensure to return the products in exactly the same state as you received them, including packaging and tags attached. Your statutory rights are not affected.
For hygiene reasons, we do not accept returns of earrings (or any other piercing items).
To return any item, you should contact us in advance. We will provide you with the return address, where you should send the goods. We are not responsible for goods that were sent to the wrong address or sent without prior contact with us.
WE USE ONLY REGISTERED POST AS IT IS THE FASTEST AND THE SAFEST METHOD OF SHIPPING AND WE REQUIRE THE SAME FOR RETURNS.
Once we have received your package, we will contact you (email or phone) to confirm that fact. Depending on your payment method, funds will either be returned directly to your bank account or to your credit/debit card (as a refund).
Additional policies and FAQs
Gems Gallery makes all the efforts to presents the products as accurately as possible. All pictures present real products but the nature of some of their components is that material shape and/or colours may be unique and selected product may differ slightly from the pictures.
Some of the pictures may present a product in conjunction with other products; please also refer to the product's accompanying text for adequate description of the goods.
Products dimensions are provided to give indication of their size/length. Although we pay a lot of attention to manufacture products according to their specification, sometimes there may be small variations (up to 10%) in their size. Should you have any doubts on product measures, please contact Gems Gallery to confirm if the product size meets your requirements.
Client has a possibility to reserve the items which he would like to buy. We can make your reservation for 2 weeks. After this time reservation will be cancelled.