shopthereserve

the reserve

New York, United States · 3369 Sales

shopthereserve

the reserve

New York, United States 3369 Sales On Etsy since 2009

5 out of 5 stars
(1154)
Shop owner

Mallory

Contact

Announcement   OUT OF TOWN 9/28 - 10/10. All orders placed between those dates will ship promptly when we return. In the meantime, the entire shop is 15% off to say thank you for your patience. No code necessary. Cannot be combined with any other discounts.


FREE shipping in the US for orders over $100 with coupon code FREESHIP100
FREE shipping elsewhere for orders over $175 with coupon code FREESHIP175


+ logo photo by @shopfuture +

Announcement
Last updated on Sep 28, 2016

OUT OF TOWN 9/28 - 10/10. All orders placed between those dates will ship promptly when we return. In the meantime, the entire shop is 15% off to say thank you for your patience. No code necessary. Cannot be combined with any other discounts.


FREE shipping in the US for orders over $100 with coupon code FREESHIP100
FREE shipping elsewhere for orders over $175 with coupon code FREESHIP175


+ logo photo by @shopfuture +

Mallory

Contact shop owner

Mallory

View all 126 items

Updates

This newly listed Dooney & Bourke saddle bag is included in shop wide sale while we are out of town! sparkles
n e w | minimal black leather mini backpack
• heads up • We leave for South Korea late tomorrow night. Any orders placed after noon est tomorrow will not ship until after we return on 10/10. There will be a shop sale to say thank you for your patience in waiting for your orders! airplaneflag-keflag-re
View all 204 updates

About

Shoes and Accessories for the Vintage Obsessed.

My name is Mallory, and I am the owner and one-(wo)man band behind The Reserve. The Reserve was born from my love for vintage shoes and perfectly worn in leather goods. Each piece is handpicked by me for its timeless design and lasting quality.

This shop pairs my two favorite things in the world, fashion and history, and is my loving attempt to breathe new life into treasures of the past.

➸ instagram: @shopthereserve
➸ twitter: @shopthereserve
➸ www.facebook.com/shopthereserve

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Shop members
  • Mallory

    Owner, Curator

    History and film nerd, with an affinity for all things vintage. I enjoy coffee, cats, films, and friends.

Shop policies

Last updated on June 28, 2016
Welcome to The Reserve! We travel the country to find the best in quality vintage leather goods.

+ Follow The Reserve on instagram for a sneak peak at new items, daily life, and for special sale and promotional announcements! | shopthereserve

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
+ Payment is due immediately upon purchase.

Cancellations: Cancellations will for the most part only be accepted within 24 hours of purchase. We also understand that things come up, so requests made after that time period will be reviewed on a case by case basis.
Shipping
Orders are shipped out within 1-3 business days.

Domestic: USPS priority (1-3 day delivery time).

International: USPS First Class international mail (1-5 week delivery time). Payment of any additional VAT Fees/Import duties will be the responsibility of the buyer.

Please contact me to accommodate special requests for expediting or insurance prior to purchasing.

+ Please keep in mind that international orders can in rare cases take up to a month or two to arrive depending on which country they are going to, and the customs hold times. Sometimes your packages are waiting for you at your local post office, or being held up in customs. If your package is lost for some reason, you will receive store credit or an immediate exchange for the amount of the lost item. Please be patient in waiting for your orders.

**We do not offer refunds for lost or stolen packages! If you suspect either, and a reasonable amount of time has passed, please be in touch and we will try to work it out.

CANADIAN CUSTOMERS: There is an ongoing Canada Post Labour Dispute, that will very possibly delay any mail going into and from Canada. Because of this, I cannot guarantee delivery or delivery date and may be forced to cancel orders if the dispute is not resolved quickly.
Refunds and Exchanges
+ PURCHASE CAREFULLY AS ALL SALES ARE CONSIDERED FINAL +
Though all sales are considered final, returns are reviewed on a case by case basis, primarily if there was a significant error in the listing. Shipping charges are non-refundable. Great care is taken to provide accurate measurements for each item, returns due to poor fit are not accepted, however we may be able to offer an exchange/store credit on a case by case basis. Only one exchange per order will be allowed.

Please remember that most of our items have been previously worn and loved, and may show signs of wear. We do our absolute best to list any imperfections, however we ask you keep an open mind for very minor wear.

We want all our customers to be happy with their experience so please contact us if there are any problems, and we will do our best to make it right!

+ ALL SALE ITEMS ARE FINAL SALE +
Additional policies and FAQs
All shoes and handbags are wiped clean and inspected prior to shipping.

Buyers are responsible for keeping an updated address attached to their Etsy account. We ship via Etsy Labels, so the only address we see is the one attached to your Etsy, not Paypal. We are not responsible for shipping to the wrong address, if it was not changed prior to purchase. If items are returned to seller due to incorrect address, the buyer is responsible for re-paying shipping charges.

Please message us ASAP if a different address is needed for shipping!

+ message to place a hold on an item for up to 24 hours - please only ask if you are certain to buy +

More information

Last updated on Mar 25, 2016
Frequently asked questions

Sizing details

Please double check and compare measurements to confirm fit. The Insole length measurement is taken from inside the shoe. Please contact me if you require any additional measurements!

When will I receive my item?

If you are in the US, I ship within 1-3 business days, and ship via USPS Priority mail. Once shipped out, your package should arrive within 2-3 Business Days

If you live outside the US, I ship within 1-3 business days, and ship via USPS First Class International or Priority Mail. Both generally take 7-14 business days once shipped, however customs can sometimes cause delays.

I live in Brooklyn too, can I pick up or try on in-person?

Unfortunately I am running my shop out of my home for the time being, and for that reason I do not allow an in-person pick ups/try ons at this time.

Can I have my shipment expedited?

Please contact me if you need your item by a specific date, and I will do my best to make it happen. I can upgrade shipping to a faster method for an additional charge.

I received my item and it's damaged, what can I do?

While I do my best to ensure quality, please contact me right away if there are any issues, and I will do my best to make it right. Let me know of any issues before leaving feedback, so I have the chance to correct the mistake!

I received my item, and they don't fit. What can be done?

For the most part I do not accept returns due to size. Please double check all measurements before buying. Usually an exchange/store credit can be worked out for orders with size issues. Contact me for details.