genevievejewelry

Timeless, Elegant, Playful Jewelry

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A buyer bought a gift from this shop and gave it a 5-star review!

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Genevieve

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Genevieve

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Shop policies

Last updated on May 18, 2022

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Welcome to the fine print!

Accepted payment methods

Paypal
Returns and exchanges
-I am happy to accept returns for a full refund (less the shipping cost) within 7 days of receipt. You must contact me before sending and insure the package for the full sale price, as we all know that USPS has hiccups on occasion.
Payment
-My first choice is to be paid via Paypal or RME at the time of purchase.

-My second choice is to be paid via Paypal or RME within two days of the sale.

-If you plan to go with my second choice, please send me a message to let me know.

-Transactions without completed payment within 48 hours will be canceled-- my very very last choice.
Shipping
-I ship within 2 business days of receiving payment unless it is a custom order. Custom work varies, and I'm always true to the estimated time frame I set forth via convo.

-US orders ship via USPS First Class mail with delivery confirmation.

-International orders ship via USPS Priority Mail International. If your country does not have a shipping price in my listings, then I will take international shipping on a case by case basis. Here's why:

*Different countries have very different policies regarding what may be shipped into them.
*Additionally, some countries have more reliable mail systems than others. Since it is my job to ensure that my package reaches you, if I am not confident that it will, I would rather save us both the headache before it begins.
*Truly, I am happy to work with you to figure this out.
Additional policies and FAQs
-Custom orders may not be returned, but I'm happy to make adjustments, as customer service is of utmost importance to me:)