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Shop policies

Last updated on December 3, 2011
Welcome to Gently Made! Thank you so much for your interest and support. By supporting Gently Made, you are supporting a work at home mom, and environmentally friendly parenting. Thank you!

Any of our woolies can be used as potty training pants. We have marked the large sizes specifically, but the medium and small covers are a wonderful option for smaller children or parents wishing to try EC.

Please measure your little one if you are unsure what size to buy. If you would like measuring instructions please convo us or visit We are happy to help you find the perfect size! If your child is right at the measurements given we recommend that you order up a size. Your covers do not need to be tight to create a wetness barrier.

Measurements are given in each listing and they are the only way to ensure a good fit. As sizing depends a great deal on your child's weight and the diapers you are using, I do not provide an age range.

All soakers and longies have been washed, but not lanolized. If you need instructions on how to properly lanolize your diaper cover, contact us or see the notes section of the GentlyMade Facebook page.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
If you are unhappy with your GentlyMade item please let us know as soon as possible. We do our best to provide quality products. Measurements are included in each listing, so be sure to measure your child before ordering to ensure a good fit. If you need to exchange sizes there is a $5 restocking fee per item. This helps us cover the costs of listing and Paypal fees. You will also be responsible for the cost of shipping. Items may only be exchanged if they are unwashed and unworn, like new condition. No returns and custom made items may not be exchanged. Please contact me within two weeks of the purchase date to exchange an item.
Gently Made accepts payment through PayPal only. Payment is expected at the time of your order. If payment is not received within two days of your order, the transaction will be canceled. Items will not ship until payment is received.
Most items in my shop are made to order. Please allow 3-5 days for completion before your item ships. You will be sent an email confirming that your order has shipped through Paypal. All items are shipped First Class unless otherwise arranged before you order. All shipping charges are the responsibility of the buyer. We will use the shipping address provided through Paypal, so be sure to check that it is accurate. Recycled shipping materials may be used.
Additional policies and FAQs
All of our items are handmade using natural materials. While we do inspect each item for flaws, there is always a possibility of a small imperfection. Please consider these part of the beauty of a handmade product! If you feel that there is a flaw that could affect the functionality of the product please contact us within two weeks of purchase and we will review the transaction on a case by case basis.
Custom orders are welcome. Trades from other Etsy sellers considered.