Hand crocheted tiny plush

Toronto, Canada

genuinemudpie is taking a short break


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Shop policies

Last updated on October 9, 2014
Welcome to genuine mudpie, the home of fun and delightful tiny plush!

All of the tiny plush are hand-crocheted in a free-form manner, thus every plush is unique, just like people! They're inspired by the small things and simply joys of everyday life. And so, like people, they all have long stories to tell. (But for your sake I'll remind them to be short and to the point.)

Accepted payment methods

Returns and exchanges
If you're dissatisfied with your purchase for any reason please let me know! I'll be happy to work things out or issue a refund.

For refund:
Please send the item back in its original (new) condition within 14 days of receiving it. I will issue a refund for the cost of the item and the initial shipping fee via PayPal after I receive the item being returned. Please note that shipping costs of returning the item will not be refunded.

I cannot assume responsibility for losses and damages caused by postal carriers, but will do everything within my means to resolve any mailing problems.
I accept payments via PayPal.
You can purchase with a credit card without having to create a PayPal account.

If you'd like to pay by cheques or other methods please send me a convo before purchasing the item.

Please make payment within 3 days of sale. If I don't hear from you after 3 days I will initiate a conversation to confirm, and if I don't hear from you after that I will cancel the order and send the plush back to the shop.
Ready-made plush are shipped next business day after payment is received.
Made-to-order plush are shipped within 5 business days after payment is received.

Please ensure that the mailing address submitted at checkout match the address on PayPal. If there are discrepancies I will initiate a conversation to confirm. I won't ship the item until the shipping address is confirmed - I want to make sure that the plush gets to you promptly and safely!

All items are sent bubble-wrapped and/or boxed in tightly sealed envelopes to avoid damage.

All items are shipped via Canada Post using the least expensive method possible. I will send you a confirmation email listing the estimated delivery date after your package is shipped. For Canada and US destinations, please allow 5-7 business days for delivery. If you'd like to receive the item sooner, please send me a note and I can send you estimated costs for other mailing options.

Please note that buyers are responsible for all duties and customs charges that may apply.
Additional policies and FAQs
I do my best to describe and photograph the items as accurately as possible. However, because each item is handmade, please allow for slight variances in the made-to-order items.

All items are made in a smoke-and-pet-free home.

I'm always happy to discuss custom orders and consignment! Please feel free to contact me if you have any questions or requests.

Thank you for visiting genuine mudpie! :D