GenWoo

Ready-To-Hang Tassel Garlands, Confetti and Balloons

Ottawa, Canada · 5962 Sales

GenWoo

Ready-To-Hang Tassel Garlands, Confetti and Balloons

Ottawa, Canada 5962 Sales On Etsy since 2013

5 out of 5 stars
(1022)

Shop owner

Genie Woo

Contact

Announcement   Our tassel garlands are ready-to-hang!
We ship US orders via USPS!
We'd like to provide faster and more secure shipping services to our US customers. So we will bring US orders across the boarder to ship via USPS. We will clear customs for you and ship your order from New York State. Please feel free to contact us if you have any questions.

Free US and Canadian shipping for orders over $99. Use coupon code FREESHIPPING.

We ship orders in 2-5 business days for pre-designed products and 1-2 week for custom orders. Large orders may require a longer processing time.

Follow us on Instagram @genwoocraft

Please contact us if you need a quicker turnaround. We'd like to do our best to accommodate.

Bulk orders and wholesale orders are welcome! Please inquire for the pricing.

*Canadian Customers - Please note there's 13% HST/GST associated with your purchase

Many thanks for supporting!

Announcement

Last updated on May 1, 2017

Our tassel garlands are ready-to-hang!
We ship US orders via USPS!
We'd like to provide faster and more secure shipping services to our US customers. So we will bring US orders across the boarder to ship via USPS. We will clear customs for you and ship your order from New York State. Please feel free to contact us if you have any questions.

Free US and Canadian shipping for orders over $99. Use coupon code FREESHIPPING.

We ship orders in 2-5 business days for pre-designed products and 1-2 week for custom orders. Large orders may require a longer processing time.

Follow us on Instagram @genwoocraft

Please contact us if you need a quicker turnaround. We'd like to do our best to accommodate.

Bulk orders and wholesale orders are welcome! Please inquire for the pricing.

*Canadian Customers - Please note there's 13% HST/GST associated with your purchase

Many thanks for supporting!

Genie Woo

Contact shop owner

Genie Woo

View all 280 items

Updates

Reading time under our Pink and Peach Tassel Garland.
Photo by @katrineworld
Happy moment when there's no school!
[Photo credit: www.onesmallactblog.com]
Yellow rose Tassel Garland in minimalism bedroom.
View all 30 updates

About

GenWoo Handmade Decoration

Genie made her first tassel garland for her baby boy on the way in summer 2013. After that, she became addicted to tasselling and kept doing it for fun and relaxing. Just to give it a try, she opened an Etsy shop in winter 2013 and listed a few tassel garlands in the shop and received her first order in a short time! The first success encouraged her to keep working hard on her little handcraft business.

Now she's been making wedding and party decorations full-time and turned the hobby during maternity leave into an online business, not only for tassel garlands, but also for confetti, balloons, and many upcoming ones! No matter when, Genie is passionate in handcraft and always insists to provide great quality products and custom design services.

Appreciate your time! Genie loves hearing from you!

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Around the web

Shop members

  • Genie Woo

    Owner, Maker, Designer

Shop policies

Last updated on March 1, 2017

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
GenWoo accepts both direct payment through Credit Card and Paypal.

A 13% HST/GST applies for Canadian customers.

We do NOT accept cancellation when the production of your ordered item has been initiated.
Shipping
TURNAROUND:
2-5 business day turnaround for pre-designed items; 1-2 week turnaround for custom items. Big orders may take a bit longer than stated turnaround to ship.

SHIPPING SERVICES:
US orders ship via USPS standard shipping (with tracking) - 2-5 business days to deliver after shipping.

Canadian and International orders ship via Canada Post.
Canada Standard Shipping (with tracking) - Next Day to 7 business days to deliver after shipping.
International Standard Shipping (without tracking) - 2-3 weeks to deliver after shipping.

Please note:
- Delivery time is estimated based on the information provided by USPS and Canada Post. We don't guarantee delivery within estimated delivery timeline.
- Occasionally international package can take up to 6 weeks to deliver due to custom clearance

FREE STANDARD SHIPPING:
US and Canadian orders over US$99 (code: FREESHIPPING)
International orders over US$250 (code: INTFREESHIPPING)

EVENT DATE:
If you need your order for an event or before a specific date, please leave your event date in the note at checkout or inquire us prior to ordering. We will not be responsible for late delivery if event date is not provided. This case is also not eligible for returns.

SHIPPING UPGRADE:
Shipping upgrade is available at additional costs. Please contact us for a quote if you need it.

NOTE:
- GenWoo ships to the address you left for your order. Please double check that you have the right address. We are not responsible for late delivery and lost item due to wrong address left by customer.
- GenWoo is not responsible for any damage happened during shipping and delivery.
- GenWoo is not responsible for lost or stolen package during shipping and delivery.
- GenWoo is not responsible for any cost associated with customs
Refunds and Exchanges
We accept returns only when you receive wrong items or there's a significant delay in delivery due to GenWoo's delay in shipment.

If you decide to return, please leave everything in its original condition and ship the package back to us as regular parcel. Please do NOT take tassel garland out of poly bag as it will be difficult for you to package it back to original condition.

To process return, please contact us via Etsy convo within 48 hours of receipt. Items must be sent back within 7 days of receipt. The items we receive must be in its original condition. Upon receipt of the item, we will issue a full refund to you.Please provide a picture of your receipt of shipping and we'll reimburse the amount shown on receipt to you. We cover the shipping cost for return.

NOTE:
- Except for Express shipping, any delays caused by post office or couriers are not eligible for return.
- Late delivery due to lack of informing event date by customer is not eligible for returns.
- All sales on custom orders and sale items are final sale and not eligible for return.
- Some exceptions may apply for returns on case-by-case basis.


If you have any confusions, please do not hesitate to contact us.
Additional policies and FAQs
- We do our best to show the real colour of items, while colours may appear differently on different devices.

- We do wholesale orders. Please contact us for details.

More information

Last updated on Mar 6, 2017
Frequently asked questions

How do I request for custom designs?

Custom requests are welcome!

To request, simply send us a message with your detailed requirements. Or go to section Custom Products in our shop where you can choose the right products to order. Please leave your requirements in the note at checkout. Please see our colour chart in the last picture of listings.

You may be contacted by us for more details. A proof will be sent and your order will be shipped upon your approval.

The turnaround of custom orders is usually about 1-2 weeks, while we do our best to accommodate if you order for events. Please let us know your event date in advance or at the time you order.

Care Instruction for Tassel Garlands

- Unpack and hang as soon as possible.
- Keep them away from heat and moist.
- Avoid long time exposure under strong light or colour may fade.
- For decorations or photo props only. Adult's supervision is required.
- If tassels stay in box for a long time (longer than 2 weeks), tassels may become slightly curly. They will be straight again after you hang them for a while.

Care Instruction for Confetti

- Confetti is tightly packaged. Please fluff confetti with hands before use.
- Keep them away from heat and moist.
- Contains small parts; not for children under 3 years old.

Care Instruction for Balloons

- To inflate with helium, always go to professional party shops.
- Please inflate balloons with helium to their designated size or balloons may not float.
- Hi-Float product is recommended for latex balloons when inflated with helium for longer floating time. Hi-Float is available in most professional party shop.
- Choke hazard - discard if broken
- Adults' supervision is required

How do you ship my orders?

US orders:
Shipped via USPS twice a week. We drive to the US in person to clear custom and drop off in the post office to ensure a faster and more secure shipping service. Shipping usually takes 2-3 business days and sometimes upto one week.

Canadian orders:
Shipped via Canada Post. Shipping usually takes 1-3 business days for metropolis in Ontario and Quebec, 2-4 business for metropolis in Prairie and Maritime Provinces and 5-6 business days for metropolis in Alberta and British Columbia. Shipping to rural areas and territories may take longer.

International orders:
Shipped via Canada Post (deliver in 2-4 weeks, no tracking). Can be shipped via USPS with tracking upon request.

Shipping days are estimates and no guarantee on them.