GersonCurse

Custom Labels:
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Due to the custom nature of our work, once we send your first proofs with your personalized info we can no longer refund the cost of the design work.

Until we start printing and cutting - printing and cutting is always refundable! ♥

Design revisions are always free and unlimited...until we start printing and cutting!


Instant Downloads:
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Due to the immediate delivery of the item, we don't provide refunds or exchanges on instant downloads.

Timing from start to finish:

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♥ For Digital Files: ♥

Depending on how fast we receive design approval, it can take anywhere from 1 day - 1 week to finalize a design. Under a tight deadline? No problem! Just let us know and we'll work with you!

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♥ For Printed Labels/Wooden Cutlery ♥

After finalizing a design (see above), it takes us around 2-3 days to print and cut and 2-3 days to ship with in the continental U.S. (if you are in Australia or the UK, it can take up to 2 weeks to arrive on your doorstep!)

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Digital Files? Or Printed Labels?
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All our design listings are for digital files, but if you would like your designs printed, we offer two ways:
- By using our add printing listing here:
https://www.etsy.com/listing/229820236/print-your-sticker-order-add-on-listing
- Or we can set up a custom listing that includes everything you need



How does it work once a listing is purchased!?
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♥ 1) Personalizing ♥
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To customize your designs, we'll ask you some questions, like....

- Names of the Bride & Groom?
- Date of the Event?
- Your flavors?
- Colors you would like us to incorporate?
- Shape of Label you need! (Circle, Rectangle, Curvy, Tags or Ovals)

♥ 2) Designing ♥
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The fun begins! Within a day or two, I convo proofs to look over. This is when you let me know if you would like changes or if there are spelling mistakes. I do my best to work with you to create a custom design, so I'm not satisfied until you are completely satisfied!

♥ 3) Final Approval ♥
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As soon as you give the final approval,
- if you ordered a digital file: I convo the files as a jpg and pdf (with crop marks for easy printing).
- or -
- if you opted for printing & cutting, I begin working to expertly hand-cut your labels (cutting and printing takes about 3-5 days). Once we give the final labels a good look over, we ship them to you in cute little gift boxes!

♥ 4) Party ♥
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And viola! You receive brand new personalized labels!
(Optional: Your family gushes over the amazing custom work you helped create!)


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We're always around with every step, so feel free to convo anytime. (This should be the least stressful part of your event planning :))