ggspinupcouture

I accept PayPal, Credit Cards, Etsy Gift Cards and most other methods.

All items are posted First Class unless otherwise specified. If you require additional services such as Special Delivery or Recorded Delivery, please contact me prior to ordering. International Delivery packages are sent by AirSure mail which is a tracked service unless another service is specifically requested. Airsure is slightly more expensive than standard postage but a tracking number is provided which provides security and problems with missing parcels.

Please note that if you select free shipping at checkout you are electing for a standard non-tracked service. This applies to the UK and to International customers. There are options to upgrade to tracked services within the listings.

Postage costs are worked out fairly and are governed by the weight of your order.
Items may take up to 14 working days to dispatch however, larger orders will take longer. You will be notified of this via email. After this email notification please allow between 2-4 working days for the arrival of your order unless you are overseas (I am in the UK)

I retain proof of postage for all items.

Please contact me as soon as possible if you believe your item to have gone missing during transit. I will endeavour to locate the item and to rectify the situation.
If your item arrives damaged please notify me within 7 days of receiving the item. Failure to do so may result in me being unable to offer an exchange or refund.

I can only provide information regarding timescales for shipping based upon the information gathered from Royal Mail's website. Please note timings are meant as guides only, and mail may also be subject to delays that are out of my control such as an item being held in customs. The buyer is responsible for any customs fees incurred & I do not accept returns because of an unwillingness to pay custom fees.

I do not accept returns for items that do not meet a specific deadline due to postage delays that are beyond my control.