Giia Neckpieces & Accessories

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Shop policies

Last updated on October 28, 2013

Accepted payment methods

Returns and exchanges
::We want you to love, adore and enjoy your Giia Accessories, but in the unlikely event that it’s not quite what you were after please see our policy for returns and exchanges.

::To request a return or exchange, email shop [!at] before sending an item back and let us know the reason for the return.

::We accept returns of unwashed/unworn items, in its original packaging. We are unable to accept returns on any item that has been worn, if it has trace of perfume or deodorant or if the tag's are removed.

::Items must be returned promptly and received by Giia within 7 days of the receipt.

::Shipping charges are not refundable. And 15% restocking fee will be deducted. Shipping cost of return or exchange is the responsibility of the customer.

::We will only refund items once the returned item has been received.

::We recommend, for your own protection, that you use a recorded delivery service, with electronic tracking and signature on receipt and that you also insure the package, as we cannot accept liability for postal loses.

::Special orders and different color orders (If you order other color than the one shown in the photo of the item)Are NOT returnable and not refundable. Please make sure the color you choose.
We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Payment is expected at the time of order.
::We will ship to the ETSY ADDRESS. Please be sure your etsy information is correct. We are not responsible for items not received if the address is not correct.

::We do not refund for lost packages (if you would like insurance, please get in touch).

::Every item is handmade upon order, each item needs different time to make, please make sure you read time stated in the listing description.

::We will ship using Standart shipping with delivery confirmation, which has delivery times 4-5 days in UK and 2 weeks internationally.

::If you need fast delivery, please feel free to convo us and we will do our best to work something out.

:: If your parcel turns back to us and we have to post it again, we will send invoice to you for this second shipping cost.

::IMPORTANT: Please note, any import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer.
Additional policies and FAQs
Colors might differ because of the screen differences. Please expect slight shade differences than what you see on the photo.

copyright © 2013 giia

© All designs, Imagery, Ideas, etc. protected under copyright law. Please, no unauthorized reproductions, not to be duplicated and/or used without my consent.