GillianMcMurray

Wildlife art, crafts and paper beads

Kelso, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Wildlife & landscape art, paper beads, handmade silk cord and paper craft tutorials. Queries or questions? Just get in touch and I'll be happy to discuss it with you. I pride myself in offering helpful and honest service so if you have any problems then please don't hesitate to get in touch. I am always happy to help.

You can sign up for my newsletter at https://gillianmcmurray.indiemade.com/content/newsletter

As of 1st Jan 2021, and for the time being, I will have to stop selling to countries within the European Union. Due to Brexit the customs process for very small businesses is not clear at the moment and too complicated for me to deal with on my own. I am continuing to search out answers and hopefully will be able to re-open to EU customers again soon. My sincere apologies for this and thank you to my EU customers for all their years of support. Digital products are not affected by this issue and are still available to EU customers.

Coronavirus update: As long as Royal Mail continues to pick up and deliver packages I will continue to keep my Etsy shop open. However, please be aware that there may be delays to deliveries at the moment due to staff shortages in the postal system. I hope you all stay safe and well in this unprecedented time.

Fixed rate shipping! Buy multiple bead sets or silk cords and pay one, fixed shipping rate.

If you are overseas and concerned about import duty and other taxes you may have to pay you can use an online tax calculator like simplyduty.com to work out how much you may need to pay (see https://www.simplyduty.com/import-calculator).

Announcement

Last updated on May 30, 2021

Wildlife & landscape art, paper beads, handmade silk cord and paper craft tutorials. Queries or questions? Just get in touch and I'll be happy to discuss it with you. I pride myself in offering helpful and honest service so if you have any problems then please don't hesitate to get in touch. I am always happy to help.

You can sign up for my newsletter at https://gillianmcmurray.indiemade.com/content/newsletter

As of 1st Jan 2021, and for the time being, I will have to stop selling to countries within the European Union. Due to Brexit the customs process for very small businesses is not clear at the moment and too complicated for me to deal with on my own. I am continuing to search out answers and hopefully will be able to re-open to EU customers again soon. My sincere apologies for this and thank you to my EU customers for all their years of support. Digital products are not affected by this issue and are still available to EU customers.

Coronavirus update: As long as Royal Mail continues to pick up and deliver packages I will continue to keep my Etsy shop open. However, please be aware that there may be delays to deliveries at the moment due to staff shortages in the postal system. I hope you all stay safe and well in this unprecedented time.

Fixed rate shipping! Buy multiple bead sets or silk cords and pay one, fixed shipping rate.

If you are overseas and concerned about import duty and other taxes you may have to pay you can use an online tax calculator like simplyduty.com to work out how much you may need to pay (see https://www.simplyduty.com/import-calculator).

Items

 
Gillian McMurray

Contact shop owner

Gillian McMurray

Reviews

Average item review
5 out of 5 stars
(2026)
See reviews that mention:
Quality 204 Shipping 291 Customer service 239

About GillianMcMurray

Sales 5,209
On Etsy since 2008

An art and craft obsession

Many years ago, when I was but a little seedling, I discovered a tiny shop in a tiny Scottish village. It was called 'Jenny A' Things' and was a paradise for a little girl with a love of small treasures. Now that I am grown I still have a love of the little things - little curiosities that make you wonder how they are made or where they come from. This is the inspiration for my Etsy store.

I am an artist of over 30 years standing, an obsessive crafter and frustrated academic with a love for ancient history, the great outdoors, yoga, reading, zombie movies and all things quirky. I currently live in rural Scotland and run my business from whatever free surface I have in the house. I create wildlife and landscape art, paper beads, handmade silk cord and paper craft tutorials. Some of my work can be seen in the following books and magazines:
'Beads and Beyond' magazine: June 2014
'Cat Sayings: Wit & Wisdom from the Whiskered Ones' by Bradford G Wheler (Sept 2012) 'The Pulse of Mixed Media: Secrets and Passions of 100 Artists Revealed' by Seth Apter, North Light Books (March 2012)
'Skulls' by Noah Scalin, Lark Books (7 Oct 2008)

Until September 2018 my beads and craft work was regularly seen on the Create and Craft channel in the UK.

Shop members

  • Gillian McMurray

    Owner, Maker, Designer, Curator, Photography, Packaging, Customer Services

Production partners

  • A UK based print shop

    London, England

    My production partner prints quality cards and stickers.

Shop policies

Last updated on December 20, 2020
Welcome to my Etsy store. I hope you will enjoy browsing through my products. If you like what you see but want greater quantities I can also do special orders. Just send me a message and I will be happy to answer your questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are unhappy with your purchase please let me know and I will be happy to try and resolve any problems. If you wish to return something please let me know as soon as possible and I will send you a cancellation form by e-mail that you can fill in and send back along with the returned items. Under EU law, you have 14 days from receipt of the goods to let me know you wish to return them to me. Return postage is paid by the customer and refunds will be given when I receive the returned item safely. It is recommended that you get a certificate of posting or other proof of posting before returning something to me.

All items are posted from the UK so it may take several weeks for goods to arrive if ordering from overseas.

If the item does not arrive after 30 days I will refund your money or offer to re-make the items for you.

I like to consider myself an honest and helpful seller and want everyone to be happy with the service I offer. Just drop me a convo if you need any help.
Payment
If you come across a problem with the checkout process please let me know and I will do whatever I can to help.
Shipping
I try to mail orders within three working days.

Estimated delivery times:
UK: 1-3 working days (All packages are sent by Royal Mail first class post).
Rest of the world: 2-3 weeks.

Please be aware that Covid 19 is causing delays with deliveries all over the world. Estimated delivery times can now be as much as 1-2 weeks in the UK and 4-6 weeks to the rest of the world. However most packages are still reaching their destinations within the 1-3 days or 2-3 week windows.

All items are sent by Royal Mail but please remember that I am in the United Kingdom so shipping times may be several weeks if you are ordering from overseas. Shipping charges include a small charge for packaging materials and associated costs as well as the price of postage.

Please note that customers are responsible for all the customs fees and duty relevant to their country. You can use an online tax calculator like simplyduty.com to work out how much tax you may be liable for. (see https://www.simplyduty.com/import-calculator)
Additional policies and FAQs
Unfortunately I no longer offer items at wholesale prices.

Please be aware that I now have to charge a design fee for commissioned bead orders that use your own images due to the amount of time it takes to edit customer's own photos and to cover the printer ink used in making test prints. That charge is £5 per image and will be added to the cost of any commissions that use customer's own images.

Your personal details are safe with me. I will only use your shipping and billing address, and contact information to communicate with you about your order, to fulfil your order or for legal reasons (e.g. paying taxes).
Privacy
I am committed to processing personal information about customers in a way that is safe, secure and non-invasive. Under the EU General Data Protection Regulation (GDPR) 2018 this document sets out what data I collect and store when you buy from me, why I collect it, who the information is shared with and the rights of the customer to have the information changed or deleted.

What information is collected:
Name and address
Email

Debit/credit card information is collected separately by Paypal or Etsy's payment processor.

Who the information is shared with:
Paypal (during payment at checkout)
Royal Mail (when buying postage)
Etsy

Why the information is collected:
Your name and address is collected in order to provide the products you have purchased from me (under the 'contractual performance' lawful basis of GDPR).
Your email is collected so that I can contact you to let you know your order has been dispatched. It might also be used if I have any queries about your order. (Also under the 'contractual performance' lawful basis of GDPR)

The information is not used for direct marketing such as sales emails.

How the information is collected:
Directly from customers via the online ordering system on the Etsy web site.

Who may see the information:
Myself, Gillian McMurray, sole owner of the business.
Select third parties, i.e. Paypal, Royal Mail, Etsy.
Other third parties, i.e. law enforcement or tax authorities (only in unusual circumstances).

Transferring personal information outside of the UK:
The use of this website requires that personal information is transferred to Etsy in the the USA. I have checked that all third party partners have privacy policies in place that protect personal information to a level that complies with UK law. Etsy is protected by Privacy Shield.

Keeping personal information secure:
I am committed to keeping customer's personal information secure. It will not be sold, inappropriately shared or accidentally used. Customer's details are only used for direct communication about specific orders over email or through Etsy's messaging system. All technology in use by me is kept up to date with current security software and is not made available for use by anyone else.

How long information is kept:
Under UK law, business records must be kept for seven years. In the case of invoices and receipts, customer information is also included. This information will be securely disposed of as soon as practical. Digital records of individual orders are held by myself for 60 days in order to make sure orders are fulfilled and received without any problems. However customers also have the right to be forgotten and personal information will be removed from my recording system if requested and it does not interfere with the obligations of the business, e.g. submitting taxes.

Accuracy of information:
This web site relies on customers keeping their information up to date and accurate. Log in to your account using the 'log in' button at the top left hand side of any web page using the log in details created when you signed up for an Etsy account. You can then change your personal details from within your account.

Access to personal information:
Under GDPR legislation, customers should have access to their personal information and be given the opportunity to change their details. You also have the right to ask me to change, restrict my use of or delete your personal information. In order to see what information is held about you either:

Log in to your account using the 'log in' button at the top left hand side of any web page using your log in details.
OR
Request to see what information is held by sending me a message with your request and including your name and address as used when shopping on this web site.

You can request that I delete your personal information from Etsy and I will contact them on your behalf. Or you can contact Etsy yourself and request the same thing directly from them. You can also close your Etsy account from within your own account settings.

If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Changes to my privacy policy:
As privacy legislation is an ever changing landscape, I will update my privacy policies as required.

Contact details:
Gillian McMurray, 2 Linton Cottages, Morebattle, Kelso, Roxburghshire, TD5 8AE

Last updated: 16th May 2018