Nelly and Giraffe

Manchester, United Kingdom · 1 Sale


Nelly and Giraffe

Manchester, United Kingdom 1 Sale On Etsy since 2012

0 out of 5 stars
Chris and Leean

Contact shop owner

Chris and Leean


No items listed at this time


No reviews in the last year

Anonymous on Jun 8, 2012

5 out of 5 stars

Excellent seller, product beautiful and amazing value for money.

Shop policies

Last updated on February 20, 2013
Nelly and Giraffe is our family run business, designing and creating unique gifts for little ones. Nelly and Giraffe is our Etsy branch of , We hope you love the products as much as we do making them, Thank you.
Don't forget to tell your friends about us. See you soon.

Accepted payment methods

All purchases are made through paypal.
If an item is not paid for in full within48hrs, i will send you an e-mail asking if you still wish for the sale to carry on. Then if i do not hear back from you or the item has not been fully paid for in the next 24 hours i will cancel the sale and the item will be put back in my shop for re-sale. You can always buy it again if the time for you to purchase was not convenient.
Shipping/Delivery in the uk:- due to the nature of the product being made specifically to each persons specification, the turn around time will be a max of 14 days for the product to be made plus the delivery time which will be up to 3days
Shipping to the U.S.A. and European Nations:- the same applies as of uk deliveries 14 day max for product to be made with the delivery time on top of that which will be 5-10 days delivery. if you require more details please contact me direct.
If you require an upgrade or you live in any other country not already mentioned, please contact me direct before you go to checkout and i will gladly set up a custom listing for you with the correct shipping charges.
All charges are for posting and packaging from the UK, they are insured against loss if the value of your order comes to less than £50.
If you require more insurance then again convo me for details.
The Royal Mail are the carriers i use in the UK.
As i am not aware if your country charges tax, you the buyer are eligable for that payment.
Refunds and Exchanges
If you are not happy with you purchase for any of the following reasons
1-The item you received was faulty/damaged or
2-The item you received was not as described. (however due to the material being natural wood for most of the products, each piece will be individual, and therefore unique. this is unavoidable, therefore doesn't fall into this description.)
Then the item may be returned within 7days of receipt for a refund (unfortunately shipping/postage costs cannot be refunded)
Additional policies and FAQs
All custom orders can take up to 14 days to make, plus the shipping/delivery times.