gingerme

original textile + organic clothing for baby & kids

Tokyo, Japan · 5 Sales

gingerme

original textile + organic clothing for baby & kids

Tokyo, Japan 5 Sales On Etsy since 2014

Shop owner

Nahoko

Contact

Nahoko

Contact shop owner

Nahoko

Shop policies

Last updated on October 2, 2014
Welcome and thank you for stopping by!
If you have any questions, please feel free to contact me!

Accepted payment methods

Returns and exchanges
Please read through the item details provided in each listing and If you have any questions, please feel free to ask me before purchase! Etsy is a great marketplace where the seller/maker and the buyer/user can communicate directly one another!

If you are unhappy with your item, please contact me within 5 DAYS of receiving and I will do my best to work with you on a refund or exchange.
The item must be unused and in original condition with the original packaging.

Please note, I do not refund return shipping costs for items you want exchanged or refunded. You are responsible for paying return/exchange shipment costs and for the shipment of any new items. And when an item is being returned, I am not responsible for items lost in transit.

FOR INSURED ITEMS:
If your item get damaged or lost in postal transit, I will refund full price.
Please contact me to file a claim with the post office.
Payment
I accept Paypal only.
Please submit payment within 3 DAYS of purchase, I will not ship items until I have received payment.

Please note that buyers ale responsible for any customs fees, duties or taxes charged to them by their own country.
Shipping
I send all items with postal airmail service from Japan, and shipment takes about 7-10 days to most countries. Estimated shipping times are listed below.

The basic international airmail does not include insurance or tracking number and I am not responsible for items that are damaged or lost in shipment, if shipping upgrade is not purchased. I can offer the following 2 types of shipping upgrade.

SHIPPING UPGRADE 1 - NORMAL SHIPPING WITH INSURANCE:
If you would like the item to be insured, please select a Shipping Upgrade from the Shipping Options drop down menu in your shopping cart when checking out.

SHIPPING UPGRADE 2 - EXPRESS SHIPPING WITH TRACKING NUMBER & INSURANCE:
Also express shipping is available for an extra fee upon request. This service provides a tracking number and insurance as well and usually arrives in 2-4 days.
(depending on customs or the postal company in your country sometimes takes a few more days)
If you'd like this Shipping upgrade, please convo me BEFORE placing your order, and I will set up a custom listing for you that includes this upgrade.

Items will be shipped to your ETSY ADDRESS. If you want them to be sent to another address please inform me.
I am not responsible for items not received due to an incorrect address, so please make sure that the address is correct.

ESTIMATED SHIPPING TIMES:
(NORMAL SHIPPING / EXPRESS SHIPPING)
China: 7 days / 3 days
South Korea: 5 days / 3 days
Taiwan: 6 days / 2 days
Hong Kong: 6 days / 2 days
Singapore: 4 days / 2 days
Thailand: 7 days / 3 days
Philippines: 10 days / 2 days
United States: 8 days / 3 days
Australia: 7 days / 3 days
Canada: 7 days / 3 days
New Zealand: 6 days / 4 days
France: 8 days / 2 days
Germany: 5 days / 3 days
Italy: 8 days / 4 days
Russia: 9 days / 4 days
Spain: 9 days / 3 days
The Netherlands: 6 days / 2 days
United Kingdom: 6 days / 2 days
*The timeframes for nomal shipping listed above are estimates and it sometimes takes longer depending on customs or the postal company in your country. It may take up to 10 days more on some occasions.

DOMESTIC PACKAGE (IN JAPAN):
Domestic packages are sent out via "Letter Pack Light" which is not insured but tracked and usually takes 1-2 days.