Raffaela Brambilla

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Raffaela Brambilla

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5 out of 5 stars
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About

Story of a shop

Welcome to my shop.

My name is Raffaela and I am a woman in balance between tradition and modernity, between an ancient world of know-how and the comforts of nowadays, with a hint of originality.

I sew since when I was a teen but I am, by choice, an artisan, generation 2.0: all hand-made, but taking advantage of the opportunities offered by the network and social media.

I live in a historic area of Rome and the busy city does not prevent me from enjoying small moments of inner peace and well-being, hidden behind every corner if we only see them.

I love taking care of people and surrounding environment and each of my creations is not just an object but tells you a story. A story made of passion, research and ancient knowledge handed down from generation to generation: both my grandmothers worked in textiles and, having looked at the past in a moment of choice for the future, gives me strength and awareness.

In my shop you will find many different ideas, each born of my conviction that you can live modern and happy without impacting the environment dramatically and giving value to the work of each people.
To you, reading my words, I would like to say I carefully choose raw materials and each of my creations is made with my best care, because each of us deserves a special thought.

Thank you for your support to a small creative reality!

Shop members

  • Raffaela

    Owner

    I'm owner, photographer, craftman (well, cfratwoman....), creative ... all in one person!

Shop policies

Last updated on May 10, 2018
Welcome!

I wish your experience in my shop to be as pleasant as possible.

Please read shopping terms before purchasing and, if you have any doubt, do not hesitate to ask.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I wish my customers to be completely satisfied.
If, for any reason you changed your mind after your purchase, send me back the item without using it and within 14 days from receiving and, as soon as I receive your shipment, I'll return your money (shipment expenses excluded).
Payment
Many payment options are available in my shop like PayPal, Apple Pay and Etsy gift cards.

In case of questions, send me a convo and I'll help.
Shipping
Please READ CAREFULLY BEFORE SHOPPING!

I normally ship via POSTE ITALIANE using an ordinary airmail delivery (no insurance and no tracking).

While purchasing, you can go for a delivery with tracking, using an upgrade.


I'm not responsible for any LOSS or DAMAGE by the shipment provider and, in case you choose an ordinary airmail delivery with no tracking, I cannot neither have any info about shipment status.

I'll ship your item as soon as your payment is received.

Expected dispatch time is:
Italy 5-8 business days
Europe 10-18 business days
USA 20-30 business days

Expected delivery time is provided for REFERENCE ONLY.
Shipments can sometimes take longer to be delivered, especially during busy holiday seasons.
They also can be opened and checked at the custom, which will require extra time for delivery. Customs duty might be required at destination and I'm not responsible for the.
Anyway, according to POSTE ITALIANE, 85% of shipments are delivered according to these expected time. In any case, I cannot be held responsible for any delay occurred after the parcel is dropped to the post office.
Additional policies and FAQs
All my items are handicfrafted in my home-studio, pet-free and smoke free environment.

Special prices for cumulative orders.
Privacy
INFORMATION I COLLECT:
In order to complete your order, I need some personal information and Etsy gave me under your authorization. Specifically, I collect
• Your name
• Your full address
• Your email
• All the details of the product you're ordering
You might choose to provide me with some more personal information (for instance when asking for a customized order), in case you contact me directly.
I DO NOT HAVE ANY ACCESS TO YOUR CREDIT CARD INFORMATION

WHY I NEED YOUR INFORMATIONS:
To manage your order or your customized request in order to create a special product for you and send the package directly to your door/mailbox as soon possible
to resolve disputes
to provide assistance to customers;
if necessary, for legal obligations or a court order or in connection with a legal action, such as storing information about your purchase if required by tax law;
if necessary for my legitimate interest, provided that your rights or interests do not prevail, such as 1) provide and improve my services. I use your information to provide the services you have requested and in my legitimate interest to improve my services; and 2) Compliance with the Seller's Rules and the Etsy Terms of Use. I use your information as needed to comply with my obligations, pursuant to the Seller's Settlement and Etsy Terms of Use.
• Etsy will send a shipping notification to your email address when I mark the order completed.
My promotion channels outside Etsy, are:
https://www.facebook.com/giochidipannoCucitoCreativo/
https://www.instagram.com/giochidipanno/
https://giochidipanno.blog/

HOW I USE YOUR INFORMATION:
customers Information is important to my business. I will share your personal information only for limited reasons and circumstances, as follows:
Etsy. I share the information with Etsy as necessary to provide you with my services and for compliance with my obligations under the Etsy Sales Rules and Conditions of Use.
Service providers. I use trusted third parties to perform certain functions and to provide services to my store, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. I personally print your address to put on the shipment pack so no one else in my shop, except me, will have access to your personal info.
Browsing data statistics. My Etsy hop is connected with Google Analytics. This means your anonymous browsing data on my shop are captured by google for statistical purposes.
Compliance with the law. I may collect, use, store and share your information if, in good faith, I deem it reasonably necessary to: (a) respond to legal proceedings or government requests; (b) apply contracts, conditions and regulations; (c) avoiding, investigating and combating fraud, and other problems related to illegal, security or technical activities; or (d) protect the rights, property and safety of my customers, or others.

HOW LONG I KEEP YOUR INFORMATION:

I will keep your personal information only for the time necessary to provide you with my services, as indicated in my Privacy Policy. However, I may be required to keep this data to comply with legal obligations, resolve disputes and enforce contracts. Generally, I keep your data for the following period of time: 4 years.
I do not store any of your data outside Etsy system.

YOUR RIGHTS:

If living in certain territories, including the EU, you have different rights related to your personal information. While some of these rights are generally applicable, others apply only in some specific cases. I describe these rights below:
Access. You have the right to access and receive a copy of your personal information in my possession by contacting me via Etsy conversation. At any time, you can manage your public profile data (biography, URL of profile picture, purchases, conversations, etc.) and your privacy settings under
You> Account Settings> Privacy
Modification, limitation, cancellation. In addition, you have the right to modify your personal information, to limit the use of your personal information or to delete your personal information. Except for exceptional circumstances (such as when I am required to retain data for legal purposes), I generally delete personal information on request.
Opposition. You may object (i) to the processing by me of some of your information based on my legitimate interest and (ii) to receiving marketing messages from me after providing your explicit consent to receive them. In such cases, I will delete your personal information, except where there are compelling and legitimate reasons for me to continue using such information or where it is necessary for legal reasons.
Complaint. If you live in the EU and wish to express a concern regarding the use of your information (and without prejudice to any rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME:
For the purposes of the European Data Protection Act, I, Raffaela Brambilla, am responsible for processing your personal information. If you have any questions or concerns, please contact me at rbramb [!at] tiscali.it or, alternatively, you can send me a message on Etsy.