Shop policies
Accepted payment methods
Returns and exchanges
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❊ RINGS ❊
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Since rings are essentially custom made to fit you, I will not accept returns or outright exchanges since there is a good chance I won't be able to re-sell your ring if that particular size is not ordered by another customer. If you would like to exchange your ring for a different size, there will be a 50% restocking fee for materials and time spent to create the new piece. For this reason, please be sure that you know your ring size at the time of your order. I do make 1/4 sizes, so if you are a little unsure of your size, a quarter size larger or smaller may give you a little leeway.
Payment
If you commit to buying an item, you have 3 days to make a payment through Paypal. If I have not received a payment within 3 days, I will relist the item and it will be availabe for purchase again.
Shipping
In addition, Custom/Reserved orders will take a bit longer. If you are concerned, please inquire upon purchasing, and I will give you my best ETA.
I ship through USPS, First Class. If you'd like to upgrade your shipping to Priority (2-3 days) or to Express (1-2 days guaranteed), please send me a message letting me know your zip code and shipping preferences and I will let you know your shipping costs.
If you'd like insurance, please request it.
Each item is shipped with care in a beautiful gift box.
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INTERNATIONAL SHIPPING
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Due to customs requirements, I take all International packages directly to the post office to be shipped out twice a week. You can expect your purchase(s) to ship within 2-5 working days after receipt of payment.
YOUR SHIPPING ADDRESS:
I ship to the address that Paypal has listed for you, but if I notice a discrepancy I will contact you and find out which address is accurate. However, I don't always notice, so please try to keep your addresses current with both Etsy and Paypal.
Additional policies and FAQs
ALTERATIONS
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See something you really like but would prefer a different clasp or a different length? Or maybe you'd prefer a shiny silver chain instead of a blackened chain. Please send me a message before purchasing and I will do my best to accommodate your request.
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CUSTOM ORDERS
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I do custom pieces as well. Please contact me regarding custom designs.