GiveWaveStudios

Bespoke handmade props & accessories

Lowell, Massachusetts 1903 Sales On Etsy since 2015

5 out of 5 stars (506)

GiveWaveStudios

Bespoke handmade props & accessories

Lowell, Massachusetts | 1903 Sales

All Items

Castro-Yves

Contact shop owner

Castro-Yves

Announcement    WILL BE AWAY FROM DEC. 17th 2019 until JANUARY 8th 2020 ... ANY ORDERS PLACED DURING THIS TIME WILL NOT SHIP UNTIL MID JANUARY !!!

FEEL FREE TO MESSAGE WITH ANY QUESTIONS OR CONCERNS.

And as usual...

The same shop items on here are 20-50% CHEAPER on www.GiveWaveStudios.com ... & If it's out of stock on Etsy it's probably available on the website 😏👍✨

Announcement

Last updated on Dec 17, 2019

WILL BE AWAY FROM DEC. 17th 2019 until JANUARY 8th 2020 ... ANY ORDERS PLACED DURING THIS TIME WILL NOT SHIP UNTIL MID JANUARY !!!

FEEL FREE TO MESSAGE WITH ANY QUESTIONS OR CONCERNS.

And as usual...

The same shop items on here are 20-50% CHEAPER on www.GiveWaveStudios.com ... & If it's out of stock on Etsy it's probably available on the website 😏👍✨

Reviews

Average item review
5 out of 5 stars
(506)
See reviews that mention:
quality 74 shipping 80 customer service 68

Updates

New addition to the #floatingprop family with this variation on the #floatingiceballprop the NEW #floatingexplosionprop ^_^ great for all elemental based characters from any fandom snowflakefire
View all 33 updates

About GiveWaveStudios

Sales 1,903
On Etsy since 2015

Graphic Designer turned costume maker.

I've always enjoyed all types of fandoms, and have found myself creating custom costumes and props for friends and fellow con-goers in the past few years. This shop is my interum platform to showcase and sell some of the things I've made and that are most requested from those who've seen or know of my work.

Enjoy ^_^

Cheers!

Shop members

  • Castro-Yves

    Owner, Maker, Designer

    Visual Communications bachelors & Photography minor, Castro-Yves has been everything from Muralist, to Teacher, Art Director & even an ABAC for the autistic population. His love of sharing & tinkering has led to the creation of GiveWave Studios

  • Shelby P.

    Intern, Assistant, Designer

Production partners

  • Dimension

    Xi'an, China

    Mass manufacturing

  • Lulu Spice

    San Diego, CA

    Illustration artist extraordinaire.

  • Marc Anthony Chérubin

    Miami, FL

    I am a Miami-based photographer from Haiti, born blessed with creative abilities starting with photography. After graduating from the Art Institute of Fort Lauderdale majoring in Graphic Design, I spent several years in the graphic design industry before turning my interest to Illustration.

  • Print shop

    Charlotte, NC

    Direct to garment print company.

Shop policies

Last updated on January 17, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Refunds and Exchanges

My goal is to send 100% quality products each and every time. I will go above and beyond to resolve any issues that arise. Customer service is very important to me and all issues will be taken seriously. There are exceptions to every rule, please keep that in mind when reading my polices.

I create handmade items that do take time. I take special care when writing descriptions and photographing each item to show all details as accurately as possible so that there is little to no confusion as to what you are purchasing. You are always welcome to contact me if you have questions. Due to differences in screen resolution, colors may vary. DIY kits also for the most part come in assorted colored pieces. Please contact me if you would like to see more photos, or would like more information. I am happy to match colors to the best of my ability. Color swatches and photos are always welcome and helpful.

REFUNDS AND EXCHANGES:

Made to order/Custom orders/digital downloads are NON REFUNDABLE & NON RETURNABLE. Kindly examine the photos provided in the listing, thoroughly READ the description & ask questions BEFORE making your purchase ( not after ) I am here to help. I will stay in contact while creating your custom item if you wish to see progress pictures. My goal is to send your item on time and exactly how you want it ^_^. Etsy only allows so many pictures, but I will gladly send you additional photos of the item before purchasing if you would like me to do so.

VERY IMPORTANT:
Please read the entire listing carefully. This includes the dimensions, which are sometimes listed, wether its a DIY kit or Finished prop (descriptions & product specs are provided for all styles available).

Refunds will definitely NOT be given if your piece does not fit as expected if listed as a "one size fits most" ( this is a risk you run, hence “most” ) or if you purchased something thinking it was something else ( most common example: buying a DIY kit & expecting a finished product ). There are NO exception to these rules

In the case of the former however Please contact me if this occurs and I can at the very least give you some tips on how to get the piece to work/fit better ....I know a thing or two about about prop-making ^_^.

If you decide your item isn't up to snuff and send it back with no notification or prior agreement, you will receive store credit, not a refund. ( This rule ONLY applies to clock products ) ... with any other item I don't suggest this at all, as explained earlier there are no refunds for made to order/custom products.

IMPORTANT>>>>
When your item arrives, If you feel I grossly misrepresented the item & or didn't describe something, please contact me via Etsy convo to discuss. I will work with you to get as close to 100% satisfaction as possible. Please do not contact me through my gmail account to discuss these issues. Keep in mind It is ALWAYS important to read the description FULLY before purchasing and always feel free to ask any questions. Communication is key with all orders and I will contact you through Etsy, either to let you know that I received your order, or ask specific questions if i feel you may have omitted to do so. It is important that you respond to avoid a delay in your order. If you receive your item and want to return because you expected something else, you most likely did not read the listing, and will not be eligible for refund/return/exchange. This term excludes made to order/custom orders. I will not refund shipping, and that will be charged again when item is re-shipped.

If we decide on an exchange, I will accept the item and send the new item (minus shipping of course) as long as:

1. You contact me within 48 hours of receipt of delivery. Items(s) must
be returned within 5 days of receipt of delivery in the same box & packed
the same way. Ex : if I shipped priority, then your item is to be shipped priority back to me. Customer assumes responsibility of return shipping fess & will contact me
via Etsy convo to inform me that the package was shipped & provide me with a tracking number. Once I've received the item(s) in the same manner and condition that it was shipped to you, I will ship your new item.

2. The item is returned in the same condition as it was when purchased. If the parts are bent, paint scratched...or other issues, I will contact you to discuss these Issues prior to sending the new item(s).

If you live in an apartment, or you have concerns for your item (box) being left
unattended, please advise me, so that I can add signature confirmation to
your shipping cost. I cannot be held responsible for items that are stolen. Please do not let your item sit in the hot sun, or rain as it could damage certain items.

It is very important to inspect each item upon receipt, and if anything is amiss please contact me ASAP so that any issues can be addressed.


***CLOCK PURCHASES:
Please examine the item when you receive it. By doing this, we will avoid issues for everyone involved ... Accidents do happen during shipping. I will resolve those to the best of my ability. I do not refund or exchange items several weeks to months after they are purchased. I will replace your clock mechanism 1 time, within one year.. I do check each clock thoroughly prior to shipping, but movement during shipping can disturb the workings of the mechanism. It is important to open the package within 24 hours upon receipt to check your item. Most mechanism issues can be resolved by using a different battery, or making minor adjustments to the mechanism. I will explain, in detail, how to do that (if it ever comes to that)

***If your clock doesn't work with the battery that I send, please try a new one. It is important to let me know as soon as you receive the clock if there are mechanism issues. This rarely happens, and I will help, but need to be notified immediately. If your mechanism doesn't work, I can send a new one with instructions, or you can send the clock back and I will replace the mechanism. If I'm not notified within 48 hrs, you will be responsible for shipping fees.

***if you have an item sent to a drop shipping company, items will be sent and tracked to the destination that you request in your order. I am not be responsible for any damaged or lost items sent to a drop ship location. If the item does not arrive to the address provided with your order, please contact me.

***Shipping is non-refundable in all situations.

I strive to please everyone who purchases from my shop. No problem is too large or small, so please don't hesitate to contact me with any issue ^_^

If you have questions that you don't see answered here, please send me a message and I will respond within 24-48 hours.

In closing ... I am very honest & upfront with all inquiries and will always be truthful & treat you the way I expect to be treated, so please be courteous and respectfull when reaching out to allow for a smooth and pleasant experience on both ends.

Thank You again for shopping with GiveWave Studios ^_^

-Castro-Yves
Payment
I accept:
PayPal
Major Credit Cards
Please contact me if you have questions on other forms of payment.

Please contact me if you would like to set up a payment plan.
Shipping
All items within the United States are shipped via USPS Priority Mail, which include tracking and $50.00 of insurance. If you would like Express Delivery or additional Insurance, please let me know as I will charge an additional fee for these services.

I am not responsible for items lost or broken once shipped. Claims can be filed with the USPS for lost/broken packages. I will, of course, help in the process of filing a claim and do all I can to gain a refund through USPS, or work with you on a solution. This is for US buyers only due to insurance and tracking being optional for International buyers.

International orders are shipped First Class International Mail, unless a prior agreement is reached.

I will not mark an item as "Gift" for Customs purposes. Please be aware that your country may charge additional fees when the item arrives. The buyer is responsible for all additional fees. Shipping overseas can take up to 6 weeks depending on country and Customs.

You can find more information regarding VAT here....
https://www.gov.uk/goods-sent-from-abroad#3

Important things to remember...
*** Please check both your Paypal & Etsy account for address accuracy,
I will ship to the address provided with the order.... unless otherwise notified during checkout.

*** Be assured your item(s) will be packed carefully and with quality shipping supplies.


DAMAGED AND OR INSURED ITEMS>>>>

PLEASE **DO NOT DISCARD YOUR SHIPPING BOX **
Please be aware the carrier will require to see the box & a picture of the damaged item(s) in order to process a " damage claim" . Please save ALL original packing materials and box with label. THESE ITEMS ARE NEEDED IN ORDER TO REFUND MONEY FOR BROKEN OR DAMAGED ITEMS.

Please be aware, if a claim is processed you will be reimbursed by the carrier for
the amount of the insured ($50.00) item(s) not including your shipping cost.
If you receive an item that is damaged or broken during transit, I will need to be notified within 2 days of the delivery date. Again, I will help with the claim process, but it must be started by you through USPS. You will be responsible for letting me know and taking over the claim as soon as possible This is required by USPS. Thank you for understanding.

***INTERNATIONAL BUYERS, PLEASE READ THE ADDITIONAL INFORMATION BELOW....

If you are an international buyer, please understand once the package leaves my possession I am no longer responsible for your item, lost items rarely happen. It is expensive to insure, get confirmation, or send priority mail overseas. Please keep in mind that Customs can hold your package up to 8 weeks. Your patience is appreciated.

***All customs fees (taxes) for International orders are the responsibility of the buyer, this is also the case on returned goods, if you are sending a returned item, you should mark the custom form with 'RETURNED GOODS' under the column for 'value' you should state 'NA' - (not applicable) if the return good has a value and customs charges me to collect the item, I will pass this fee onto the customer ie: I will deduct from the final refund.

***Expedited shipping or priority shipping overseas, I am not responsible for lost items. I will work with you to figure out what may have gone wrong, but will not ship a free item, nor will a refund (partial or full) be given for lost items. In the case of damage to a received item, depending on the extent, I will cover half of standard shipping fees to have the item returned but the customer is responsible for the full cost of re-shipping out of the US. Please contact me with any questions.

****Each case is different, so I will consider the situation for its individual needs and act accordingly. REFUNDS WILL NOT BE GIVEN FOR LOST ITEMS.
.
A FEW THINGS TO KNOW...

***I use Eco-friendly packing materials. Most boxes are recycled boxes that are in very good condition/clean and can be used again. I usually use paper stuffing, foam or bubblewrap to pack all props and other items.

I'm always here to answer any and all questions. Please feel free to contact me.

Thank You for visiting GiveWave Studios

-Castro-Yves
Additional policies and FAQs
Additional Policies and FAQs

Please let me know if you have a special request or shipping arrangements that you would like me to be aware of. Examples: leave invoice out if it's a gift, add a note for recipient. Gift wrapping is an option, please contact me for details.

International buyers may be required to pay VAT fees. You can find more information here: https://www.gov.uk/goods-sent-from-abroad#3

Thank you!

-Castro-Yves

More information

Last updated on Sep 25, 2018
Frequently asked questions
Will this fit XxXx ?

Most items I sell in the shop can be scaled up/down to fit different body types, usually at no extra charge ... but please contact me prior to placing your order to assure everything is as it should be ^_^

Can I return a purchased item ?

The short answer is no. Most items sold in my shop are "Made to Order" and because time and great care are put into making each individual piece as well as describing the product accurately, refunds/returns are not accepted ... see my shipping/return policies for more info.

IF by any chance you receive an item with something missing I will expedite the missing part as soon as notified, and if this causes you to miss a deadline or my item does not ship on time, then and only then, the fault being my own, will I honor a refund after the item is returned ...

Do you take Commissions / Personalized orders?

Absolutely ^_^ ... in which case, please feel free to send me a message with your request accompanied by reference pictures and we can figure out pricing and project timeline.

Can you change listing XYZ to fit xXxX

This is a tricky one ... technically yes, but, there is a fee associated with this request, as there is no guarantee that I can sell that item once made in the future after spending time catering it to xXxX parameters.

This example applies mostly to 3D printed items like phone cases etc.

" I know this is last minute/crunch but could you xyz ... "

I get it, I cosplay as well & know all too well the woes of finishing/trying to put something together last minute. I am however also a business 1st & foremost & usually have a fair amount of projects with their own deadlines throughout the year that I need to take time away from to service these requests.

In short "YES" I can usually get things out faster than the timeline I list them for but I charge a rush fee of $45 (per item) + 20% of the item's retail cost, however i include priority 2-3 day shipping for FREE (US only). But even then, it's going to depend on my production schedule whether I can take your rush request in or not.

So feel free to inquire, but know that requests may be accepted/turned down depending on availability.