glaciale is taking a short break
Thanks for wandering into my shop policies. If you still find yourself wondering a thing or two about my shop after reading through this don't hesitate to contact me through a conversation so that I can answer your inquiries.
I do all of my work in a jewellery studio in Toronto, Canada. I do all my own casting, hammering, soldering, polishing and all that other fun stuff in the studio. I also teach goldsmithing classes, so if you are eager and happen to live in the area feel free to contact me.
Accepted payment methods
Returns and exchanges
If an item needs adjusting or becomes damaged within the first 30 days after receiving it can be fixed free of charge provided all pieces are shipped back to me and customer pays shipping fees.
Please note that if your are a resident of Ontario there will 8% sales tax (p.s.t.) included in your purchase.
Shipping costs are a flat rate no matter how many items are purchased:
I offer free shipping on orders over $500.
I ship all items in an organza bag wrapped with tissue paper - perfect for gift giving.
Most of my items are shipped airmail. If you need an item by a specific day I can ship it express for an additional fee - let me know when checking out.