glass0beads is taking a short break
We have a new policy: Buy Now, Pay Later. It's one way Glass0Beads is helping you during these difficult times.
Accepted payment methods
Returns and exchanges
What is your return policy?
Shipping costs are non-refundable. All purchases are considered final: there is a restocking charge of $7.00 per item if the reason for the return is for no fault of ours and your return was not authorized. All purchases are considered final.
Your purchase is usually shipped within 3 to 5 business days after your payment has been processed.
The shipping date of commissioned work depends on the complexity of the design and availability of special materials. The shipping dates for such original work would be determined during the consultation phase of the commission.
A 50% non-refundable deposit based on the estimate for commissioned work is required before the work begins: the balance of the price must be processed before your individual glass bead artisan jewelry is shipped.
Due to the nature of the materials, an exact copy of any item cannot be made. To ensure that singularity, we have no patterns to follow.
All purchases are considered final.The Returns and Refunds Policy is somewhat strict: all shipping, insurance, and handling costs are non-refundable. That includes the cost of returning a damaged artisan jewellery item.
All taxes are non-refundable.
Having said that, if you are just plain unhappy with what you have purchased, you have 1 full year to return it and receive a shop credit for the original price.
Additional policies and FAQs
2~ Can I buy your artisan jewellery and pay for it over time?
Yes. We have a Buy Now Pay Later Plan (BNPLP). Pick your piece of glass bead artisan jewellery and put down a 50% initial payment and give us your plan to pay the balance: how much and on what schedule. And don't forget the shipping costs. As an example: you want one of our necklaces that costs $40.00. And the shipping and handling fee is $5.00. Your initial payment of 50% = $20.00. To pay off the remaining balance of $20.00 and the $5.00 shipping fee, you decide your budget can handle 2 payments of $10.00 each to be submitted monthly and 1 payment of $5.00 for the shipping and handling; so at the end of 3 months you will have paid for that necklace. Once we receive the full payment, we send you the artisan jewellery you selected. The shipping and handling charge remains what it was at the time you entered into our BNPL Plan. And the price of your chosen item will not change either.
3~ Can anybody else buy my piece of heirloom quality artisan jewellery?
No. When you make your selection, that piece of jewellery is It is removed from the shelf and put on Reserve for you. If you wish to see your selection, just check the Reserve section of the Glass0Beads shoppe.
4~ What if I can't afford to pay the 50% good faith payment?
Well, you can tempt fate and save up for the 50% downpayment, hoping nobody else buys it before you have saved enough.
5~ What if I decide not to buy my jewellery; but, I've already made some of the payments. Will I get my money back?
If you decide you no longer want to buy that piece of heirloom quality glass bead artisan jewellery, you forfeit your payments. All payments are non-refundable. Think and study your budget before you enter into the BNPL Plan. ALL payments are non-refundable.
6~ Do you offer wholesale prices?
Our prices are already reasonable. While we do not offer wholesale prices, we have regular sales offering savings. As well, we occasionally offer reduced shipping rates.
7~ Do you have a catalog?
Sorry, because each of our pieces is custom designed, unique, and cannot be duplicated exactly, trying to maintain a catalogue is out of the question.
8~ Do you have a shop I can visit?
Our internet store, is located in Toronto, Ontario, Canada. Because we want to keep our prices as low as possible our shop is on the internet only.
9~ May I send my order through the mail?
No. Please register with PayPal.com. The process is simple and there is no charge to you to sign up. We have been 'Verified' by PayPal to be in good standing. You may be assured, PayPal is a secure way to send money through the internet.
10~ Do you ship internationally?
We ship to Canada and all 50 of the United States. At present we are not shipping globally but that is subject to change so check back from time to time.
11~ Do you do commissioned pieces?
Yes, we do. A 50% non-refundable deposit is required before we set to work. The time it takes to finish your pieces of glass artisan jewellery will depend on the complexity of the designs and the availability of specialty materials. A photo of the piece in progress will be sent to you periodically throughout the design phases if you wish, and prior to final payment. Shipping occurs after the balance of the price clears PayPal. Your package should arrive within 5 to 10 business days. However, we do not guarantee the delivery time: that's up to the post office.