gnarlyink

Totally awesome pop culture geekery

Auburn, California · 1096 Sales

gnarlyink

Totally awesome pop culture geekery

Auburn, California 1096 Sales On Etsy since 2013

0 out of 5 stars
(159)

Shop owner

Maggie

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Note from shop owner 11/17/15 SHOP UPDATE!
I apologize to you, my dear customers. This update is loooong overdue. I had originally stated the shop would re-open at the end of August. Clearly that did not take place. I'm truly sorry that I failed to keep you informed. To sum it up, these last 4 months my life has become a series of unfortunate AND fortunate events that have kept me overwhelmingly busy and very far from stepping foot into the studio to make those fun and funky gifts you just love to give. As you may already know, I am a "one man band" and there is no one to step in to keep things up and running smoothly when I am otherwise engaged and neck deep in other life-matters. It was VERY difficult to admit defeat when I quickly realized that it was not physically possible for me to be in several places at once and no human being could ever be stretched as thin as I would have to be if I tried to re-open for the holiday season. I'm very sad that many pop culture enthusiasts will not be getting their Bill "Murray Christmas" or "What would Heisenberg do?" mugs this year :( BUT I promise this, I will return! And I will bring you new and humorous products that will continue to make you snort and giggle... and you will still be able to keep your title as best gift-giver EVER! ;)

Stayed tuned for more updates. Until then... Have yourself a Murray Christmas! And a Happy New Year.

-Maggie

Note from shop owner

Last updated on Nov 17, 2015

11/17/15 SHOP UPDATE!
I apologize to you, my dear customers. This update is loooong overdue. I had originally stated the shop would re-open at the end of August. Clearly that did not take place. I'm truly sorry that I failed to keep you informed. To sum it up, these last 4 months my life has become a series of unfortunate AND fortunate events that have kept me overwhelmingly busy and very far from stepping foot into the studio to make those fun and funky gifts you just love to give. As you may already know, I am a "one man band" and there is no one to step in to keep things up and running smoothly when I am otherwise engaged and neck deep in other life-matters. It was VERY difficult to admit defeat when I quickly realized that it was not physically possible for me to be in several places at once and no human being could ever be stretched as thin as I would have to be if I tried to re-open for the holiday season. I'm very sad that many pop culture enthusiasts will not be getting their Bill "Murray Christmas" or "What would Heisenberg do?" mugs this year :( BUT I promise this, I will return! And I will bring you new and humorous products that will continue to make you snort and giggle... and you will still be able to keep your title as best gift-giver EVER! ;)

Stayed tuned for more updates. Until then... Have yourself a Murray Christmas! And a Happy New Year.

-Maggie

Maggie

Contact shop owner

Maggie

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Shop policies

Last updated on February 3, 2015
It is our number one goal to make sure you are 100% happy with your purchase. If for any reason you are dissatisfied with the product or the service you have received, please bring it to our attention immediately, so that we might have the opportunity to rectify the situation.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept Pay Pal or major credit cards.
Shipping
WHOA! WHAT'S WITH YOUR SHIPPING CHARGES!?

Etsy does not give us the option to assign different shipping rates to different parts of the United States. For example, there is a $4.00 difference between what it costs for us to ship to the eastern part of the country vs. the western half since we are based in California. Etsy only provides one rate for the whole country. We apologize for the inconvenience, but in the event you are over-charged on shipping, fear not, we will refund you the difference once the item(s) ship. We ship all domestic mug orders via USPS PRIORITY because with the FREE insurance that Priority provides, it actually costs approximately $1.40 less than using the economy shipping with the added insurance. When ordering breakable goods, you definitely want insurance so that USPS will reimburse the cost should they break the item in transit.

We know that even with our best efforts to save you money, shipping breakable goods is still on the expensive side. Please understand, shipping rates are based on cost to us for proper materials and carrier services to ensure that your items are delivered to you undamaged. We do everything in our power to keep shipping cost low for you and we do not ask for more than what is necessary.

We will always ship according to your instructions, so please contact us should you need different shipping options. Express Shipping is available should you need something in a hurry. Please contact me PRIOR to ordering should this be the case.

Please be sure to notify me in the "Message to seller" area of check out if there are any special instructions to convey to the carrier. ie: "hold package if not at home" etc.

Delivery Times:

Most items are "made to order" and unless stated differently on the listing, production is approximately 7-10 business days and 10-14 business days for larger orders. We try very hard to stay within that time frame, but every once in awhile we may go over by a day or two. We will contact you if that should happen. Please understand that everything is handmade and the proper time, love and attention is given to every piece to ensure you are happy with your purchase. This guarantee's you'll have a well-made keepsake or gift to be enjoyed for years to come. If you need something in a hurry, please message us prior to ordering so we can let you know if it's possible to get it to you sooner than the stated production times.

Liability:

Gnarly Ink cannot be responsible for a failure to deliver or DELAYS IN SHIPPING BY USPS. Seller's liability is limited to the selling price of the merchandise and does not include buyer's shipping costs.

Shipping Claims:

All claims for damaged goods, shortages, or errors must be reported to Gnarly Ink within 10 days of receipt of goods. Claims for damage during shipment must be reported immediately and we will need a picture of the damaged item(s) to submit with the insurance claim.
Refunds and Exchanges
If for any reason you are unhappy with your purchase, Gnarly Ink will issue a full refund or give a credit for an exchange. Whether you receive a credit or a refund will be determined on a case by case basis. Items being returned must be in original condition and returned within the 30 DAYS from PURCHASE DATE. After 30 days and up to 90 days, you will be issued a credit.

No exchanges or refunds will be allowed for merchandise which is older than 90 days or has been altered or damaged. Sorry, but in all cases, shipping charges are non-refundable. Seller's liability is limited to the selling price of the merchandise and does not include buyer's shipping costs.

Credit will not be given for any merchandise poorly packed by the customer and thereby damaged upon return to Gnarly Ink. Please message me prior to shipping your return. Thank you.
Additional policies and FAQs
Please be sure to read our policies and production times BEFORE you order. Gnarly Ink does not work with any third party manufacturers and all items are made in our shop BY HAND from beginning to end. Please keep this in mind when you order. If you need something in a hurry, please check to see if a rush order is possible. Gnarly Ink reserves the right to refuse service to anyone unwilling to respect our policies or production times.