gobifelt

Felt creations

Gödöllő, Hungary · 11 Sales

gobifelt

Felt creations

Gödöllő, Hungary 11 Sales On Etsy since 2010

0 out of 5 stars
(8)

Announcement   Unique creation for you!

Announcement

Unique creation for you!

Kovács Gabriella

Contact shop owner

Kovács Gabriella

Shop policies

Last updated on September 26, 2014

Accepted payment methods

Payment
For now, we accept payments through PayPal only.
 Item(s) will be shipped within 48 hours from receiving the payment. We send items after the payment has been posted in our PayPal account.

PLEASE NOTE: If you are an international customer, you are responsible for any local fees, taxes and duties associated with shipping and purchasing to your country!

However you don't need a PayPal account to pay using a credit or debit card. Please check this Etsy tutorial for more info:
www.etsy.com/help/article/361
Shipping
I ship worldwide from Hungary, Europe, with registered priority mail.

I use the Etsy mailing address, please make sure it is correct!
Shipping time is normally 6-8 days to Europe,14-28 business days overseas, but it can take few days more.

I ship internationally registered airmail with delivery confirm from Hungary.

I will let you know when your package is on the way. I will also send you a tracking number of your package.

Standard international shipping takes about 10-18 days depending on your location, but delivery time may vary (especially around Holidays). It depends on the Hungarian and International postal services and customs.

The items will be shipped to the address listed on Etsy, so if you want them to be sent to the different address, please leave the message at the checkout or send a convo!

***If an address does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members.***

Insurance for item shipments is the customer's decision. My packages are routinely sent without insurance, unless specifically requested and paid for by the customer. Packages sent without insurance are the responsibility of the customer once they leave my shop.

Any customs fees are the responsibility of the recipient.
Refunds and Exchanges
Quality of our work and customer satisfaction is of utmost importance to us. Therefore, if for any reasons you are not satisfied with your purchase, please contact us within 5 days from receiving the
item. We will do our best to resolve the issue to your liking. A refund will be issued upon receipt of the returned item and not before it is received by me.
--- Return ---
You may return your purchase unused and in its original packaging within 14 days upon receipt, provided you contact me about your intention within these 5 days. If the original packaging was damaged or you do not have it anymore, please provide a suitable packaging for adequate protection against damage in transit.

Your money will be refunded using the same payment method that was used at the original transaction. For returns, please obtain proof of posting when returning the item(s).
You’ll get refund (minus cost of shipment and PayPal’s and Etsy's commission) if the item is sent back in the original condition. We do not cover the cost of return shipment.

The refund right does not apply to products that were specifically made upon request from the buyer and that differ from the original listing, such as custom orders and products that were not pre-made.

Items cannot be refunded in the event of exceeding the 14 day return policy.
Additional policies and FAQs
Order: Most items in my shop are made finished product, if you want these in different color or sizes, or if you like something different topic for example a new tapestry with the pattern of your choice/desire please let me know.
Can you to order: Please write an e-mail, write your wishes. We agree on the price, and the ready time.
I will send some sketch drawing, and photo of the dyed wool for this work.
If you are satisfied, I download a new item for your order, and you can pay advance
(20% of the total price).
I will finish the work on the previously agreed time, and I download it to my Etsy shop. I'm writing a message when you can be reached. Then you can by the item (minus advance).

Because of different monitors and screen resolutions, colors may look different on the screen than really. 
If you have any questions, something's unclear, please convo us.

The feedback is important to me. Please let me know if you received the package and write a few words on the Etsy feedback box!
Thank you!