lanathaime on Jun 9, 2015
wonderful, magnificent as usual !
babag21 on Dec 14, 2014
The fish is great, one of our rooms was waiting for the picture. It was packaged with great care and communications were clear and complete. Thank you so much for it, Gabriella!
Anonymous on May 26, 2013
Accepted payment methods
However you don't need a PayPal account to pay using a credit or debit card. Please check this Etsy tutorial for more info:
I use the Etsy mailing address, please make sure it is correct!
Shipping time is normally 6-8 days to Europe,14-28 business days overseas, but it can take few days more.
I ship internationally registered airmail with delivery confirm from Hungary.
I will let you know when your package is on the way. I will also send you a tracking number of your package.
Standard international shipping takes about 10-18 days depending on your location, but delivery time may vary (especially around Holidays). It depends on the Hungarian and International postal services and customs.
The items will be shipped to the address listed on Etsy, so if you want them to be sent to the different address, please leave the message at the checkout or send a convo!
***If an address does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs. This is a generally accepted rule among Etsy members.***
Insurance for item shipments is the customer's decision. My packages are routinely sent without insurance, unless specifically requested and paid for by the customer. Packages sent without insurance are the responsibility of the customer once they leave my shop.
Any customs fees are the responsibility of the recipient.
Refunds and Exchanges
item. We will do our best to resolve the issue to your liking. A refund will be issued upon receipt of the returned item and not before it is received by me.
--- Return ---
You may return your purchase unused and in its original packaging within 14 days upon receipt, provided you contact me about your intention within these 5 days. If the original packaging was damaged or you do not have it anymore, please provide a suitable packaging for adequate protection against damage in transit.
Your money will be refunded using the same payment method that was used at the original transaction. For returns, please obtain proof of posting when returning the item(s).
You’ll get refund (minus cost of shipment and PayPal’s and Etsy's commission) if the item is sent back in the original condition. We do not cover the cost of return shipment.
The refund right does not apply to products that were specifically made upon request from the buyer and that differ from the original listing, such as custom orders and products that were not pre-made.
Items cannot be refunded in the event of exceeding the 14 day return policy.
Additional policies and FAQs
Can you to order: Please write an e-mail, write your wishes. We agree on the price, and the ready time.
I will send some sketch drawing, and photo of the dyed wool for this work.
If you are satisfied, I download a new item for your order, and you can pay advance
(20% of the total price).
I will finish the work on the previously agreed time, and I download it to my Etsy shop. I'm writing a message when you can be reached. Then you can by the item (minus advance).
Because of different monitors and screen resolutions, colors may look different on the screen than really. If you have any questions, something's unclear, please convo us.
The feedback is important to me. Please let me know if you received the package and write a few words on the Etsy feedback box!