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goffcouture

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Shop policies

Last updated on March 12, 2011
Welcome to Goff Couture, a full service dressmaker offering everything from simple alterations to the most complex custom designed clothing! With sixteen years of sewing experience, including six years experience in custom formal wear and custom costumes, I can help you make your vision a reality. At Goff Couture I'll work with you to design the ideal custom piece, carefully ensuring a great fit and the highest quality workmanship. Whether you need a custom formal gown, a dance sport costume, a custom fitted bra in the perfect fabric or for a challenging size, a stunning wedding gown as unique as you are, or a theatrical costume, I can draft a pattern and create your garment from an existing piece of clothing, or from a sketch or photograph. Or, bring me your off-the-rack clothing which I can alter for you. Why struggle with clothes than just don't fit right? Why settle for the same clothing everyone else is wearing? At Goff Couture, you truly can have exactly the garment you want! Contact me today for more information.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
I make every effort to ensure that my listed items are exactly as described, and that my custom work meets my clients' standards! Your satisfaction is my goal. I am unable to offer refunds for custom or made-to-order items. However, I do make every effort to achieve customer satisfaction and I will work with you to resolve any problem in a prompt and mutually satisfactory manner. If you have any concerns about your garment please contact me right away so that I can address your concerns. For ready made items, I will consider refund requests of the purchase price of your item within fourteen days of your purchase, for clean unworn items without damage or odors. If you are not sure whether your item is a ready made or made-to-order item, please contact me for clarification.
Payment
For items listed for sale in my store front, I accept PayPal and Money Order payments. Payment is due within one week of your purchase, and I will process your order and ship as soon as possible upon payment.

For custom clothing I request a 50% nonrefundable deposit upfront to cover material costs and initial labor. The balance is due upon completion of your custom garment! As with items listed in my shop, I will ship once payment is received.
Shipping
Unless otherwise requested by you, I will ship by USPS Priority Mail.
Additional policies and FAQs
Visit my website at www.goffcouture.com and my blog at goffcouture.wordpress.com!