Goldberg Pottery

Carbondale, Colorado

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Anne Goldberg

Contact shop owner

Anne Goldberg

Shop policies

Last updated on May 10, 2022

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Welcome! Below are my shipping and other policies. Please have a look at them before purchasing, and feel free to ask me any questions. Thank you for shopping my store!

If your purchase is for a gift, I am more than happy to ship directly to the recipient and include a nicely printed note that it is from you (and any message you would like to send).

Read more about me and my work here:
Start shopping here:

Accepted payment methods

Returns and exchanges
I must be notified immediately regarding work damaged in shipping, so that it may be reported to the USPS or FedEx. This is extremely rare, as I am very careful with packing work for shipment.

I would like you to be happy with your purchase. If for some reason you are not satisfied please convo me within five days of receipt. The buyer is responsible for safe return of work and return shipping costs.
Payments can be made through PayPal.

If you do not have a PayPal account, you can use your credit or debit card through PayPal. Click the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card without having to sign up for a PayPal account.

Residents of Colorado will be charged sales tax.
After a purchase is made, I send a note to the email address provided by Etsy to confirm the correct ship-to address, and let you know the expected ship date of your purchase. Items usually ship in 3-5 days, but please let me know if it is a rush order.
All items are shipped insured. Smaller items, such as single soap dishes are shipped using USPS Priority Mail. Larger items or multiples are shipped FedEx Ground.

I currently only ship within the United States (and Canada for smaller items) because packing and shipping costs elsewhere for ceramics tend to be prohibitive. Please convo me if you live outside the U.S. and are interested in purchasing my work. I am more than happy to send you a shipping estimate. (Note: The shipping cost for a cup to the U.K. and Europe shipped and insured through USPS Priority Mail International costs a minimum of $30 and takes approximately 6-10 days from shipment date.)

Shipping costs primarily cover only the cost of shipping which includes insurance and delivery confirmation, but may also include costs associated with packaging (ceramics requires styrofoam peanuts, sturdy cardboard boxes and bubblewrap for safe travel). I try to use recycled packing material whenever possible, to keep costs and environmental impact down.

You are welcome to convo me if you have a question about shipping costs or delivery times.
Additional policies and FAQs
Special Requests
I take commissions, as long as they are within my capability and palette. If you see something in my shop and would like a different color in my palette, or have seen something not currently available that I've sold before, I am more than happy to consider it. Convo me or drop me an email at pottery at

Pottery Care
My work is intended for your use and enjoyment. My work can go in the microwave and dishwasher, although I recommend gentle dish detergent. “Pre-warming” pieces by filling with warm/hot tap water prior to pouring hot water for coffee or tea is recommended. Do not place my pottery in an already hot oven; it is best to place my pottery in a cool oven and then turn the oven on.

Conditions of Use
When you purchase anything from Goldberg Pottery you agree to hold Anne Goldberg harmless from any loss, damage or injury due to any products purchased from us. Our maximum liability to you is the amount you paid for the item(s) purchased.

Note: I reserve the right to update these policies at any time.