goldenponies

Handmade vegan shoes, handbags & accessories!

Guadalajara, Mexico | 8647 Sales

goldenponies

Handmade vegan shoes, handbags & accessories!

Guadalajara, Mexico 8647 Sales On Etsy since 2009

5 out of 5 stars
(2642)

Announcement   PLEASE NOTE AT THIS POINT WE CANNOT COMMIT WITH ANY ARRIVALS BEFORE CHRISTMAS, WE APOLOGIZE FOR THE INCONVENIENCE, HAPPY HOLIDAYS!!

Welcome to golden ponies we make handmade vegan shoes, handbags & accessories since 2008. https://goldenponies.net/

Announcement

Last updated on Dec 10, 2018

PLEASE NOTE AT THIS POINT WE CANNOT COMMIT WITH ANY ARRIVALS BEFORE CHRISTMAS, WE APOLOGIZE FOR THE INCONVENIENCE, HAPPY HOLIDAYS!!

Welcome to golden ponies we make handmade vegan shoes, handbags & accessories since 2008. https://goldenponies.net/

goldenponies

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goldenponies

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Updates

Enjoy 20% off in all orders over $35 usd with code "blackfriday" through monday, November 30th!!
Bright pink Edie ankle boots! sparkling_heartsparkling_heartsparkling_heart

About

About us

Golden Ponies was founded in November 2008, we are based in Guadalajara, México. Everything is designed and produced here, working with family owned factories. We started almost 10 years ago here in our etsy shop.
We offer our handmade to order products in a large variety of colors and materials using only faux leather, recicled and well sourced vegan materials.
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Golden Ponies es una marca de zapatos, ropa, bolsos, accesorios hechos en materiales veganos, creada en Noviembre del 2008, con base en Guadalajara, Mexico.
Nos gusta ofrecer diferentes tipos de productos para todos los gustos y estilos, todos hechos por pedido y a la medida donde tu puedes escoger colores y materiales. Hacemos dos colecciones limitadas de zapatos y accesorios al año sin seguir mucho las tendencias, solo hacemos lo que nos gusta y lo que queremos usar.

Any doubts/wholesale inquiries, please get in touch: hello [!at] goldenponies.net

You can find more info and products at our website: www.goldenponies.net

Shop members

  • golden ponies

    Owner, Designer

Production partners

  • Santo Remedio

    Chiapas, Mexico

    Santo Remedio brand is located in San Cristobal de las Casas, they own a workshop to give jobs to indigenous women.

Shop policies

More information

Last updated on Oct 10, 2018
Frequently asked questions
Custom and personalized orders

We do not take custom orders.

Sizing details

Our range of sizes are from 6 to 10 US / 36 to 42 Eur. (with half sizes)

We recommend to order the size you are used to wear, as most of our shoes run true to size, unless otherwise stated in their description, but since we have different models some of them can run small, large or wide and narrow.

Please consult our size chart made for informative and comparative use: https://goldenponies.net/pages/size-chart

If you still have doubts about which size to pick please contact us.

Refunds

If circumstances apply we can make a money refund or offer shop credit, but we are not able to reimburse shipping costs. Returns will be made only within 7 days of delivery, later than that we can not proceed, without any exceptions.

Returns/Exchanges Process:

Please send us a message and we will provide our returns address.

Items must be unworn and unused to qualify for an exchange.

Exchanges/Refunds will be made as soon as we receive and process your returned item. The actual time it takes to receive your exchange depends on the time it takes the product to return.

If the item is not returned in it´s original condition, the buyer is responsible for any loss in value. (Please make sure to provide a tracking number or use a safe shipping method, as we can`t take any responsibitily on lost items.)

ETA

Our products are handmade to order (unless otherwise stated as ready to ship) therefore we need 15 working days for production and handling plus shipping, which normally is up to 4 weeks, starting on the date of shipping, not the date the order was placed.

We offer express delivery via FEDEX please contact us for more info and prices.

Tracking Numbers

For the United States your order will be delivered by USPS and tracking numbers are available only by request. For other countries please note that tracking might not be available but deliveries will be made by your national post, contact us if you need more details about tracking your order.

Holidays /Special Dates Shipping

For holiday season it is possible that delivery times may be longer than usual, sometimes post can take uo to 2 months to arrive, this delays unfortunately are out of our control.

If you wish to receive any of our products on time for christmas or any special event please contact us within two month prior.

Unfortunately we can´t commit with any specific date of arrival in orders shipped from mid-November to January. We appreciate your understanding and patience, since post is very busy worldwide. But you can always upgrade to express shipping, contact us for more info.

Delays and Returns

All packages are sent via registered mail, it is necessary that there is someone at your residence to receive the package (they need a signature)
Items are sometimes sent back due to various issues such as custom duties, unclaimed packages, non-calling, etc. If this happens and your package is sent back to us you must repay for the shipment of the item and we will resend it to you, but only once we receive it back, not before. Your item will not be remade, it is the buyer’s responsibility to keep track of your mail, change an address or leave it with someone you trust.