goldenponies

Handmade shoes, handbags, accessories & clothing

Guadalajara, Mexico · 6541 Sales

goldenponies

Handmade shoes, handbags, accessories & clothing

Guadalajara, Mexico 6541 Sales On Etsy since 2009

4.5 out of 5 stars
(2114)

Announcement   Welcome to golden ponies handmade shoes, handbags, accessories & clothing.

PLEASE NOTE THAT MOST OF OUR PRODUCTS ARE HANDMADE TO ORDER, THIS IS BECAUSE WE OFFER A LARGE RANGE OF MODELS, SIZES, COLORS & MATERIALS, WE DO NOT HAVE A WAREHOUSE OR STOCK.
FABRICATION PROCESS WILL TAKE ABOUT 15 WORKING DAYS, THEN SHIPPING TRANSIT TAKES UP TO 2 TO 4 WEEKS TO ARRIVE WORLDWIDE FROM THE DATE OF SHIPPING NOT THE DAY OF THE ORDER WAS PLACED. FASTER SHIPPING OPTIONS ARE AVAILABLE, PLEASE CONTACT US FOR RATES AND ANY OTHER INQUIRIES: hello [!at] goldenponies.net

PLEASE NOTE EVEN AS OUR PRODUCTS ARE HANDMADE TO ORDER, WE DO NOT MAKE CUSTOM ITEMS. WE ONLY MAKE OUR OWN DESIGNS.

Visit our website for more products and offers! http://goldenponies.net

Announcement
Last updated on Mar 23, 2016

Welcome to golden ponies handmade shoes, handbags, accessories & clothing.

PLEASE NOTE THAT MOST OF OUR PRODUCTS ARE HANDMADE TO ORDER, THIS IS BECAUSE WE OFFER A LARGE RANGE OF MODELS, SIZES, COLORS & MATERIALS, WE DO NOT HAVE A WAREHOUSE OR STOCK.
FABRICATION PROCESS WILL TAKE ABOUT 15 WORKING DAYS, THEN SHIPPING TRANSIT TAKES UP TO 2 TO 4 WEEKS TO ARRIVE WORLDWIDE FROM THE DATE OF SHIPPING NOT THE DAY OF THE ORDER WAS PLACED. FASTER SHIPPING OPTIONS ARE AVAILABLE, PLEASE CONTACT US FOR RATES AND ANY OTHER INQUIRIES: hello [!at] goldenponies.net

PLEASE NOTE EVEN AS OUR PRODUCTS ARE HANDMADE TO ORDER, WE DO NOT MAKE CUSTOM ITEMS. WE ONLY MAKE OUR OWN DESIGNS.

Visit our website for more products and offers! http://goldenponies.net

goldenponies

Contact shop owner

goldenponies

Pony lace-up oxford heels (Handmade to order)
US$55.00
Pony Oxfords Clear Transparent Chunky Sole
US$42.00
Jane Chelsea ankle boots (Handmade to Order)
US$45.00
Fold faux leather wallet (Handmade to order)
US$38.00
View all 79 items

Updates

Enjoy 20% off in all orders over $35 usd with code "blackfriday" through monday, November 30th!!

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The cutest raincoat! Pastels colorblock, ready to ship! rain_cloudrain_cloudrain_cloud

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Bright pink Edie ankle boots! sparkling_heartsparkling_heartsparkling_heart

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About

About us

Golden Ponies is a fashion brand of shoes, clothing, bags and accessories founded in 2009, based, designed and produced in Guadalajara, México. Our goal is offer basic but modern clothing, shoes and accesories, keeping affordable prices for everyone.

We offer our handmade to order products in a large variety of colors and materials like faux leather and a few some in real leather. The synthetic leather we use is a canvas (cotton fabric) with plastic coating, normally polyurethane, which is flexible and breathable, we also use other textiles of natural fibers and PVC for our clear bags and raincoats.

We make two small seasonal collections a year in limited edition and some products may stay in our permanent collection. We like to offer different kind of products for every taste or styles, from a plain pair of basic oxfords and classic leather satchels to trendy daring shoes and bags in bold materials or styles.

We use the finests materials, our products are carefully made taking care of details but they are not ment to be industrially perfect that is the value of owning an unique handcrafted piece.

Any doubts and wholesale info, please contact us to: hello [!at] goldenponies.net

You can find more info & products at our website: www.goldenponies.net

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Shop members
  • golden ponies

    Owner, Designer

Shop policies

Last updated on February 2, 2016
Golden Ponies is a small independent company of handmade leather, vegan shoes, clothing, bags and accessories founded in 2009 based and handcrafted in Guadalajara, Mexico. Our goal is offer basic but modern shoes and accesories but keeping affordable prices for everyone.

We use the finests materials, all products are carefully made taking care of details but they are not ment to be industrially perfect, that is the value of owning an unique handcrafted piece.

PLEASE NOTE THAT EVEN WE MAKE OUR PRODUCTS BY ORDER DOESN´T MEAN THAT WE CAN MAKE CUSTOM ORDERS OR ANY MODIFICATIONS TO OUR EXISITING PRODUCTS. WE MAKE OUR OWN DESIGNS ONLY.

SIZES AVAILABLE ARE: 6 to 10 US / 36 to 42 Eur (half sizes available) SIZES WE OFFER MAY VARY TO THE MODEL OF SHOES.

Any doubts and wholesale info, please contact us to: hello [!at] goldenponies.net

You can find more info about us & products s at our website: www.goldenponies.net

Accepted payment methods

Payment
All Payments are only processed safely through paypal, which includes all major credit cards.

All sales are final. There is a 24 hour period to cancel or modify your order. Please be mindful about ordering.

Unfortunately Etsy don´t allow to mexican shops to accept direct checkout or gift cards, we hope they change that soon!
Shipping
PLEASE NOTE THAT ALL OF OUR PRODUCTS ARE MADE TO ORDER AND MOSTLY TAKE 15 DAYS TO BE MADE AND SHIPPING TAKES 4 WEEKS TO ARRIVE WORLDWIDE FROM THE DATE OF SHIPPING NOT BEFORE, FASTER SHIPPING OPTIONS ARE AVAILABLE, CONTACT US FOR RATES.

Everything is shipped once a week through Correos de México: http://www.sepomex.gob.mx. Tracking numbers are not available, but please contact us right away if you haven´t receve your order within 2 to 3 weeks.

All packages are sent via registered mail, it is necessary that there is someone at your residence to receive the package, otherwise they will leave a notice, if you fail to respond to the notice the package may be sent back. Please keep track of your mail. We have no control over the packages after they are left at the post office.

For the United States your order will be delivered by USPS. Other countries deliveries will be via your national post, contact us if you need more info about this.

+Shipping times

To get an ETA please add up the days:

+ Fabrication time:
Up to 15 days in handmade to order items (aproximately times)

+ Handling:
Up to 3 or 5 days for all packages

+ Transit:
Worldwide: up to 4 weeks (this is aprox, sometimes could take less or more on holidays season)

Please keep this aprox dates in mind when expecting your package.

HOLIDAYS SEASON:
Please note that at this time of year it is possible that delivery times may be longer than usual, your limit date to order and receive before christmas is by mid- October, later than that the parcels will not arrive and we do not take responsibility on that matter.

*Unfortunately we can´t commit with any specific date of arrival in orders shipped from mid-November to January (sometimes transit could take up to 2 months) We appreciate your understanding and patience, since post is very busy worldwide.

Shipping times

FASTER SHIPPING OPTIONS:

We also offer Mexpost (EMS) which is cheaper than a private courier. Please contact us for rates. Please note that upgrading shipping to express doesn´t mean we will make the product faster, just they will be delivered faster than using regular post.

+ Transit:
South America: 7 to 10 working days
US and Canada: 7 to 10 working days
Europe: Up to 15 working days
Asia & Australia: Up to 15 working days

Shipments by Fedex, UPS o other carrier can also be requestedand prices quoted.

DELAYS AND RETURNS:

All orders will ship to the address provided on your ETSY receipt and NOT to the address on your PayPal account, unless otherwise specified.

Items are sometimes sent back due to various issues such as custom duties, unclaimed packages, etc. If this happens and your package is sent back you must repay for the shipment of the item and I will resend it to you, but only once we receive it back, not before. Your item will not be remade, it is the buyer’s responsibility to keep track of your mail or leave it with someone you trust.

Please note that you must wait at least 5 weeks from the date their item is shipped before claiming a package missing or report it on etsy as not received. After this time please contact us the soonest possible if you have not receive your parcel, hopefully you can pick it up in your local post office before they return it, please contact us after 2 to 3 weeks maybe we can be able to locate the parcel or also search in the mexican post website if it has been returned to us.

TAXES:

CUSTOMERS ARE RESPONSIBLE FOR ALL TAXES OR CUSTOM FEES CHARGED IN YOUR HOME COUNTRY. GOLDEN PONIES IS NOT RESPONSIBLE FOR THE PAYMENT OF THIS DUTY. WE ONLY CHARGE COST OF PRODUCT + SHIPPING.
Refunds and Exchanges
Please contact us us we want to work with you to solve any issue. We strongly recommend to read carefully the description of our products and ask for more detailed pictures of the item if needed before place any order.

EXCHANGES:
.-We will gladly exchange your product, if the size, color or model is different from what was ordered (or if you choosed the wrong size). Please note that the shoes are made in mexican sizes, you can check our convertion chart with the equivalencies for US, European, UK and Australian sizes, here: http://goldenponies.net/pages/size-chart (All sizes marked with a "-" next to the size number in some of our shoes, indicates a half size).

REFUNDS / SHOP CREDIT:
.-If circumstances apply we can make a money refund or shop credit, but we are not able to reimburse shipping costs.

PLEASE NOTE THAT EITHER RETURNS OR EXCHANGES CAN BE MADE ONLY WITHIN 3 MONTHS SINCE THE DATE YOU PLACED THE ORDER. WE CAN NOT ACCEPT THEM IF THAT TIME HAS PASSED.

PROCESS:
You`ll need to return the item and will be responsible for any return shipping charges. (Please make sure to provide a tracking number or use a safe shipping method, as we can`t take any responsibitily on lost items.) Please send us a message and we`ll provide a returns address.
Items must be unworn and unused to qualify for an exchange. Exchanges/Refunds will be made as soon as we receive and process your returned item. The actual time it takes to receive your exchange depends on the time it takes the product to return.

*SALE ITEMS & OXFORDS IN LARGE SIZES ARE NOT RETURNABLE OR EXCHANGEABLE, WITHOUT EXCEPTIONS*

DAMAGES, LOSSES:

.- We do not make responsible if an item arrived damaged in transit of shipping, we pack our products the best possible to avoid such an issue.

.- We do not make responible for "stolen parcels", if tracking proof says that was delivered in your address.
Additional policies and FAQs
MATERIALS:

The synthetic (faux) leather we use is a canvas (cotton fabric) with plastic coating, normally polyurethane, which is flexible and breathable, we also use other textiles of natural fibers and PVC for our clear bags and raincoats.

We use very few cowhide leather for a couple of our bags. Leather is a natural material, sometimes surfaces will contain irregularities such as small marks and wrinkles this adds to the character and uniqueness of the product, any minor imperfections you may notice makes a unique handmade item. Items colors can vary from screen to screen.

CARE:
To clean bags & shoes you can use a regular cleaning leather product or a barely moist cloth for a superficial stain, or please go to a trusted cleaners specializing in leather. Please don´t expose your products to water.