Announcement Welcome to the Golden Years Vintage Etsy Store! We hope you enjoy your time here. Contact us if you have any requests or questions - we are always finding new things and try to add these regularly. Find out more about us at www.goldenyearsvintage.com xx
Welcome to the Golden Years Vintage Etsy Store! We hope you enjoy your time here. Contact us if you have any requests or questions - we are always finding new things and try to add these regularly. Find out more about us at www.goldenyearsvintage.com xx
Anonymous on Oct 24, 2012
Perfect customer service! Libby refunded the extra postage, and shipped immediately. The shoes arrived very quickly, in lovely wrapping with a lovely personalised note. And they're gorgeous. Thank you!
Anonymous on Jun 2, 2012
I love it! Perfect condition. Very pretty and feminine.
Accepted payment methods
All our orders are sent through Australia's postal system. The pricing of the shipping internationally is for standard 'Air Mail', which does not offer and tracking and is not registered. Please contact us if you would like to have a quote on what it would cost to send your order registered or registered and tracked.
We take no responsibility for items lost or unavoidably delayed through postal systems.
Refunds and Exchanges
If you find your item is not accurately described, photographed or otherwise portrayed in the listing then please contact us and we will happily refund the cost of the item, once it has been returned.
If you simply change your mind about an item then please contact us, but in almost all cases we will not be able to refund for change of mind. We do, however, offer the option of exchange for another item listed or for credit, valid for 6 months. This credit is only the item itself (i.e. not including postage) and the item must be received before credit can be used or the new item is selected.
Additional policies and FAQs
Vintage is wonderful to wear for so many reasons - it is unique, fun and ethical. It offers the chance to be creative in a new way that you see one everyone else walking down the street, as well as to embody the styles of times gone-by.
In many cases, clothing and accessories made many years ago were made with longevity in mind, taking great care and using high quality products and techniques. This said, the very nature of vintage items is that they have been loved for many years now, and you will not be the first person to have worn and loved these items. Please understand that vintage is almost always second-hand. We endeavour to describe the condition of each item as accurately as possible, highlighting any flaws. In many cases we have had flaws and faults repaired to ensure that our customers can have as much time with their new piece of vintage for as long as possible. Please let us know if for whatever reason you are unsatisfied with your order, or have any enquiries about items listed in our store.
In regards to clothing, all sizing recommendation will be listed as XS, S, M, L, XL. This is to overcome the inconsistencies with sizing from previous years and even today internationally. Please compare the measurements provided to ensure an accurate fit before ordering.
In regards to shoes, we have decided to offer a shoe size in both US and EU measures. Please know that these are simply a guide, as we strongly recommend comparing the shoes measurements to those of a comfortable pair that you already own. Our reference point for this sizing has come from this website: http://www.onlineconversion.com/clothing_shoes_womens.htm
As mentioned, we have posted measurements for all listings to help you make an accurate decision about each item. All items have been measured in both cm and inch to take our international customers into account. :)