RETURNS:
Please contact us through a ETSY CONVOS. Our ETSY page is open all day so we will see your messages quickly. We only check our business email once a day..

1 - ONLY UNSCRATCHED blanks will be accepted for a refund. Make sure to wrap the blanks tightly in Saran Wrap and then in bubble wrap to prevent any bumping around in the package, this can cause scratches. Scratched blanks cannot be refunded because they cannot be resold.

Any packages, such as rivets, setter kits and some tools - in which the package is sealed at the factory CANNOT be returned if the package is open.

***We will only accept these items as returned if there was a problem with the product.

2 - Include your invoice and let us know if you would like a refund.

******REFUNDS will be made only after the items are returned in good condition and within ***30 DAYS from the delivery of your purchase.******

**YOU WILL NEED TO PAY RETURN SHIPPING UNLESS THE WE MADE A MISTAKE WITH YOUR ORDER.

Payment must be cleared through Etsy before shipping.

If you are local - a cash payment can be arranged.

Thanks for your understanding!
Lizz

We try to keep shipping prices as low as possible. If your shipping is more than what we pay - we will refund the overcharge. Refunds may take a few days to process during busy times.

Our shipping charges reflect the cost of packaging, postage and fees.

We strive to mail out all items purchased as soon as possible. We are open Monday through Friday. During the RUSH season of October through December it may take up to 10 days to prepare your order.

Please contact us if you need a rush order. We will do our best to help you out. RUSH orders are not guaranteed during the busy season.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

We SHIP TO THE ADDRESS ON Your ETSY Account! Please make sure it is correct. If you want it shipped elsewhere, please leave a MESSAGE in the INVOICE NOTES.

Tracking your Package - US Priority and Express Packages are trackable. First Class orders are inexpensive to ship, but will have very little tracking information and no insurance.

International Packages are only TRACKABLE if they are sent EXPRESS MAIL.

*Note* we don't make money from shipping. However, shipping costs vary from state to state and country to country, etc. We have tried to set up my shipping costs using an average of all places weI ship. It can be tricky to estimate shipping, especially out of the United States. Larger orders may be more expensive than your invoice states.

***WE ALWAYS REFUND ANY SHIPPING OVERCHARGES BACK TO YOUR ETSY ACCOUNT after we pack and weigh your order.

INTERNATIONAL ORDERS
In our experience, the following countries hold packages for 1-2 weeks in customs or are commonly lost in transport: I would advise requesting insurance for these countries:
GERMANY
SPAIN

If a package is lost, we do our best to help locate your package or send a replacement.

Please don't be afraid to ask any questions you may have in this regard!**

***We always include an invoices with orders, this helps us all keep better records and confirms that you've received the items you ordered.

Thanks!
Lizz

Here's a run down of the different types of aluminum I have available:

PURE 1100 ALUMINUM
Pure aluminum is FOOD SAFE and safe on your skin. A perfect choice for projects that will come in direct contact with your skin. There are less skin reactions with FOOD SAFE ALUMINUM, than with STERLING SILVER..

3003 ALUMINUM - stronger but not as pure. THIS METAL IS Commercially Pure and could cause skin irritation for a few people. This metal is fine for designs that do not touch your skin - tie bars, money clips...

***This is also great for covering with fabric or as a BASE for POLYMER clay.

Sterling Silver - .925
Pewter
Copper
Jeweler's Brass
Surgical Steel - 316L
Stainless Steel

Metal Hardness is called Temper...
SOFT TEMPER
Very soft and great for metal stamping. Thick cuffs are easy to bend with the SOFT Temper. It takes a very clear impression and is very gently on your tools. Soft temper can be hardened by hammering the surface with a nylon non-marking hammer. Check our shop for this item
or
HARD TEMPER
Stiff metal that will not bend out of shape. Use the HARD TEMPER for all charms and discs.

Hope this helps you decide what metal is best for your aluminum discs, aluminum cuffs, or ring blanks at Gotta Getta Deal on ETSY!!!

Have fun creating!!!
Lizz

Privacy Policy for Gottagettadeal on ETSY

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal information I collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry supplies, for example), if you contact me directly.
2. The legal bases I rely on to collect, use, and share personal information
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list or blog www.foodsafemetal.com;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. The third parties with whom I share personal information
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies like United State Postal Service, Endicia Shipping, and Paypal. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time I keep personal informatione:
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. If transferring personal information outside of Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. My buyers’ rights regarding his use of their personal information and his contact details
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Elizabeth Barnes, am the data controller of your personal information. If you have any questions or concerns, you may contact me at Earintheenvelope [!at] gmail.com. Alternately, you may mail me at:
Ear in the Envelope Inc, 820 SW Adams Street, Peoria, IL 61602
*If a customer contacts you to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or request that the customer send a request directly to Etsy.