GynnaMade

GynnaMade.com - Handmade by Gynna

Pinole, California · 148 Sales

GynnaMade

GynnaMade.com - Handmade by Gynna

Pinole, California 148 Sales On Etsy since 2009

5 out of 5 stars
(64)

Announcement   Visit GynnaMade.com for Knit Socks!

US Shipping only.

Announcement

Last updated on Dec 21, 2017

Visit GynnaMade.com for Knit Socks!

US Shipping only.

Gynna Clemes

Contact shop owner

Gynna Clemes

Reviews

Average item review
5 out of 5 stars
(64)
View all 64 reviews

About

Handmade by Gynna

Creating beautiful and functional items has always been my passion. Today, I am pleased to share my passion with you in the form of beautiful, functional, reusable, limited edition handmade items to wear and for the home.

My mission with Gynna Made is to create beautiful, sustainable and useful, limited edition handmade items. Using an antique Circular Sock Knitting Machine (CSM) I am slowly expanding my product line. (Always open to a challenge, I look forward to collaborating with others and am open to custom requests for unique projects!)

Located in beautiful Northern California I have the pleasure of being just a short ride away from the breathtaking sierras, the beautiful pacific ocean, and all the adventures between!

A down to earth kinda girl, I am most often found sporting a messy bun and hoodie or t-shirt and sipping coffee.

Shop members

  • Gynna Clemes

    Owner, Maker, Designer

    My mission with Gynna Made is to create beautiful, sustainable and useful, limited edition handmade items. A down to earth kinda girl, I am most often found sporting a messy bun and hoodie or t-shirt and sipping coffee.

Shop policies

Last updated on October 9, 2017
Thank you for visiting! The items in my shop came from a need of having a reliable way to transport and protect my different hobbies! I not only believe in my items I use them every day!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
RETURNS & EXCHANGES
We choose and create our products carefully to make sure that you get the best quality at the best price. However, please remember that all of our pieces sold are handmade. Although we inspect each piece before it is shipped, we are only human and we may have missed a flaw. In this case, contact us within 7 days from date of receipt of your order and we would gladly replace the item if found that the damage/defect is due to our own fault. Returns and Exchanges for custom designs are not allowed.
Payment
PayPal or credit cards directly through Etsy. All items are shipped after I have received payment from you.

All sales are final unless there is a problem with the product. I am happy to work with you to make you happy, so please contact me with any concerns that you have.
Shipping
I ship via USPS, first class. I always ship items as soon as I can (usually 1-3 business days). After I ship your item it will read "item shipped" next to our transaction on your 'Purchases' page.

I may not be held responsible for any items lost during shipping (as long as I am able to provide you with proof of shipping).

PLEASE NOTE: At this time, I am not shipping internationally.

Please note that if your etsy and paypal addresses do not match, your shipment will be delayed. I will contact you by an etsy conversation to confirm your address, and I will not be able to ship your order until I receive a response. Many of my items are one of a kind and I can't afford to send them to the wrong place!

I wish that I could follow up on every package, but I cannot. If you have not received your item, and think there might be a problem, please do not hesitate to contact me.
Additional policies and FAQs
If you would like to do a custom order, I am happy to work with you. Please convo me and I will get a quote to you.


AVAILABILITY OF PRODUCTS
Due to the handmade (customizable) nature of our products, we cannot guarantee 100% availability of all colors/components/style. In this case, we will immediately contact you via email for other options. Please expect a reply within 24 hours on weekdays and up to 48 hours on weekends via email for other options. You may cancel your order anytime by replying to our email. We will arrange for a refund if payment has already been made. PLEASE NOTE THAT THIS ONLY APPLIES TO ORDERS THAT ARE OUT-OF-STOCK AND CUSTOM MADE.

DELIVERY

TOTAL PROCESSING TIME OF ORDERS UPON RECEIPT OF PAYMENT IS BETWEEN 5 TO 7 BUSINESS DAYS (excluding weekends). This includes 2 to 3 days for us to assemble and pack your orders and 3 to 4 days for courier to deliver to your place. We process orders on a first-come first-served basis only. We will do our best to accommodate rush orders but kindly make sure you have given us reasonable time to make and assemble your orders.

CANCELLATION OF ORDER

You may cancel your order anytime if payment has not been made. Please send us an email at gynna[at]gynnamade.com with your name, order tracking number and your reason for the cancellation. We regret that we will no longer allow cancellation of orders if payment has already been made. Orders are immediately prepared as soon as payment is confirmed. Therefore, we cannot allow cancellation of orders once payment is made.